Job Openings at 234 Hospitality

Position Summary

• As the Executive Front Desk Officer, you will be expected to be the face of the establishment, ensure guests comfort, manage the reception area, coordinate all front desk activities, and supervise the support staff.
• You will also be expected to compile reports for management, including occupancy reports and financial reports on lodging.

Duties & Responsibilities

• You will be responsible for the running of the front desk effectively handling all booking and reservations, lodging payment transactions, customer enquiries.
• You will be responsible for managing the hotels presence on all signed on Online Travel Agents platforms (OTAs), including managing bookings, ensuring all information are routinely updated and accurate etc.
• You will be responsible for the management of all company social media accounts, curating interactive and captivating content for promotional and awareness purposes.
• You will be expected to liaise with neighbouring hotels to create strong networks and relationships to help boost the hotels occupancy rates.
• You will be expected to anticipate and handle any guest requests and satisfy their needs within acceptable guidelines.
• You will be required to assist in the development and monitoring of the budget to provide top quality customer service.
• You will act as liaison between the General Manager and support when necessary.
• You will answer phone inquiries, direct calls, email correspondence and provide basic information daily.
• You will be required to accurately record all lodging payment transactions, create
• daily, weekly and monthly revenue reports that will be vetted by the Supervisor.
• You will be expected to maintain existing relationships with our corporate clients and endeavour to expand our corporate clientele.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification with at least 3 years work experience.

go to method of application »

Position Summary

• As the live-in hotel cook, you will responsible for the total management of the kitchen, preparing meals, handling inventory, stock management, requisitiong, costing and overall kitchen activities.
• You will be required to live in with one day off per week. You will need to have at least 4 years experience

Duties & Responsibilities

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook delicious food in a clean environment
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages.

Requirements

• Candidates should possess a Bachelor's Degree, HND or OND qualification with at least 4 years work experience.

go to method of application »

Position Summary

• As Hotel supervisor you will oversee the day-to-day operations of their hotel, ensuring that all staff members are performing their duties properly, training current employees on company policies and procedures, ensuring that all hotel standards are being met and that guests are having a positive experience while staying at the hotel.

Duties and Responsibilities

• You will be responsible for Coordinating with other departments such as Front desk and F&B to streamline operations.
• You will be responsible for reviewing guest complaints, concerns, or issues in order tomake decisions about how to best respond to them.
• You will be responsible for managing the daily operations of the hotel including hiring, training, scheduling, and supervising staff members.
• You will be responsible for ensuring that guests are satisfied with their experience at the hotel through regular contact with customers.
• You will be responsible for overseeing the financial operations of the hotel such as revenue management, revenue reports, profit and loss reports, budgets etc.
• You will be responsible for enforcing and ensuring a safe and secure environment by managing risk exposure to guests, colleagues, assets, through developing a team that is fully trained on risk procedures/policies, proper food handling, and fully compliant.
• You will be responsible for developing and maintaining rapport with key community contacts to ensure a visible presence within the Ajah Axis and Lagos Island as a whole.
• You will be responsible for monitoring budget and control operational costs and expenses with a focus on, building initiatives to create revenue, waste management and inventory management.
• You will be the reporting line for all other departments and must ensure that all departments are able to run smoothly with and without close supervision.
• You will be the representative for the management team and must handle all business enquiries, networking opportunities and operations with utmost professionalism and a
• sense of ownership.
• You will be responsible for ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed.

Requirements

• Candidates should possess a Bachelor's Degree with at least 5 years relevant work experience.