Jobs at Max Drive

Job Description

• As Senior Manager, PR and Communication, you will report to the Director of Marketing and coordinate with internal teams (e.g. Marketing and Communications) to maximize brand awareness among our key stakeholder audiences.
• You will have the support of an in-house brand and design team within the broader Marketing function, as well as MAX’s contracted PR agency.
• Your role will entail three key focus areas. The first is to support our customer acquisition efforts in our various operating markets, by generating high-quality, relevant media coverage and content for stakeholder engagement (such as materials aimed at Government and Business stakeholders).
• The second area relates to investor communication - ensuring that both current and potential stakeholders regularly get to know of MAX’s mission, journey and impact, and in direct support of our investment fundraising efforts. MAX also actively seeks our relevant grant opportunities and support of global impact funding organizations - who thus also fall into your remit of audiences.
• Finally, you will oversee our organizational storytelling more broadly, supporting our thought leadership across our content pillars by driving the creation of high-impact communication assets - including annual reports, corporate videos and flagship presentation decks aimed at our global stakeholder base.

What You’ll Do:

• Measurably build awareness of the MAX brand
• Cultivate and maintain relationships with media and influential stakeholders
• Arrange interviews and press releases to promote our company and its products/services
• Plan and execute relevant physical and digital events to advance the MAX narrative
• Track and influence media coverage
• Report on PR campaigns’ results
• Safeguard trust in the MAX brand by leading our issues management and crisis response efforts
• Take ownership of ongoing communication efforts aimed at current and potential investors and other key stakeholders (including government, media and corporate partners).
• Build and curate a database of MAX’s impact, conveyed through human stories, and core statistics.
• Develop and deliver on a Communication Strategy and Content Plan - leveraging owned and earned media channels, as well as events, conferences and sponsorships / CSI engagement to appropriately position MAX.
• Oversee MAX’s ESG reporting, and efforts required to achieve B-Corp certification.

Performance Management

• Measure and track key performance metrics on digital and offline communication efforts
• Maintain a keen understanding of industry trends that are relevant to company mission
• Report on quality and reach of coverage
• Track media share of voice, including relative to competitors.

Leadership & Team Building

• Build a strong team and delegate effectively
• Motivate, develop and inspire an enthusiastic team to achieve remarkable results
• Manage MAX’s communication partner agencies in Africa and globally
• Implement a systematic 1 on 1 feedback and performance review system

Coach team members to deliver exceptional results

Requirements

• Degree in marketing, communications, journalism or relevant field
• At least 8 years of experience in Public Relations (PR), PR Manager or similar role
• Solid experience coordinating successful PR campaigns
• Ability to work in a global context - Previous experience working in high-impact environments is preferred
• Excellent communication and presentation skills with confidence to serve as the company’s spokesperson
• Expert knowledge of social media, online marketing, and internet culture
• Experience in managing delivery through partner agencies
• Ability to conduct market research and present reports
• Proven track record of engagement with C-suite stakeholders
• Strong leadership skills; extensive experience in managing and mobilizing cross-functional teams
• Past track record of recruiting and developing a high performing team
• Passionate about customers and demonstrated experience at building strong relationships
• Understand the diverse nature of different countries i.e., work environments, cultures, market changes, customer behavior etc.
• Futuristic and visionary with an entrepreneurial mindset, agile and adapts quickly in a fast-paced environment
• Data-driven method for decision making using KPIs and metrics

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development

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Job Description

• You should be able to develop content that accurately reflects the company's ideals, principles and services.
• You will bring to the table good writing talent, while also feeling at ease in engaging stakeholders (including media), and overseeing the creation of a range of communication materials (including reports, videos etc.).

What You’ll Do:

• Measurably build awareness of the MAX brand
• Cultivate and maintain relationships with media and influential stakeholders
• Produce well-researched content for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with a writing team, including a content manager, editors, and web publishers
• Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs
• Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results

Requirements

• Degree in marketing, communications, journalism or relevant field
• Proven record of excellent writing demonstrated in a professional portfolio
• Impeccable grasp of the English language, including idioms and current trends in slang and expressions
• Ability to work independently with little or no daily supervision
• Strong interpersonal skills and willingness to communicate with clients, colleagues, and management
• Ability to work on multiple projects with different objectives simultaneously
• Strict adherence to the style guides of each company and their policies for publication
• Good time management skills, including prioritizing, scheduling, and adapting as necessary
• Proficiency with computers, especially writing programs, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
• Familiarity with the company's requirements, brand image, products, and services

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Flexible work and hybrid working model
• Consistent Learning and Development

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Welfare Operations

• Track Champion daily attendance and follow up on absent champions
• Monitor turnover and retention rates amongst Champions
• Appropriately attend to the requests of the Champions and follow through
• Track and respond to all champions personal events e.g. leave, birthdays, deaths, accidents, etc.
• Research and suggest Champions insurance options and HMO plans
• Follow through on Champions emergency issues e.g. Accidents, harassments, Law enforcement issues, etc. and escalate if necessary
• Collection of fees for HMO, Group Life and Accident, and other forms of insurance enforced
• Conduct exit interviews for champions, collate feedback and provide recommendations
• Collect and collate information from champions and provide feedback to supervisor on issues that can be resolved
• Conduct champion surveys and analyze the data as well continuously determine new ways to increase and ensure retention
• Implement recognition and appreciation programs across the organization
• Encourage champion networks and committees to foster a community.

Report and administration Management

• Implement stated team and company strategies, goals, objectives and procedures
• Use appropriate methods, frameworks and channels to carry out tasks
• Optimize processes for effective and efficient budget use
• Properly track, record and maintain champions information (hard and soft copy documentation)
• Prepare periodic and analytical reports for supervisor
• Update the Champions insurance and HMOs database
• Develop and suggest creative welfare strategies, and procedures, etc.

Data Analytics

• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and implement databases, collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data resources and maintain databases/data systems
• Identify, analyze and interpret trends or patterns in complex data sets.
• Filter and "clean" data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems.
• Work with line manager to prioritize business and information needs.

Requirements

Skills and Abilities

• Strong interpersonal and communication(written and oral) skills
• Strong People Management skill
• Strong Administrative skill
• Employee engagement skill
• Empathetic and approachable
• Objective, understanding and resilient
• Detail oriented
• An ability to prioritise, plan and organise work in a busy environment
• Record/book keeping skills

Required Qualifications

• A degree in related fields, minimum of a HND
• Proven experience working in / knowledge of a recruitments or analyst role
• Demonstrated high computer literacy: particularly with programmes in Microsoft Office
• 1 year and above work experience

Benefits

• Competitive Pay & Benefits
• Premium Health Insurance Cover
• Consistent Learning and Development