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  • Posted: Jan 8, 2020
    Deadline: Jan 10, 2020
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
    Read more about this company

     

    Front Desk Officer

    Job Description

    • The Front Desk Officer is the organization’s front liner whose major function is to ensure that customer value is maintained according to the standards set by the company.

    Key Responsibilities

    • Answering telephone calls in a professional manner at all times.
    • Receive payments from clients and track all transactions
    • Maintaining diaries and arranging appointments.
    • Taking messages and giving feedback.
    • Accepting packages and liaising with visitors.
    • Must possess excellent IT skills and efficiently use a variety of software packages.
    • Handling correspondence of a confidential nature and ensuring that confidentiality is maintained at all times.
    • Implementing and maintaining procedures/administrative systems.
    • Liaising with staff, suppliers and clients.
    • Standing as an interface between the staff and guests.
    • Writing receipts for services rendered and reconciling receipts at the end of the workday.
    • Collating customer information for compilation unto the client database
    • Social Media posts and interaction on the salon platforms.

    Requirements
    Educational Qualification:

    • B.Sc. / BA / HND

    Experience:

    • 1-year experience in a similar client facing role.

    Skills and Abilities:

    • Good time management skill
    • Proven experience as front desk representative, agent or relevant position
    • Familiarity with office machines
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Good organizational and multi-tasking abilities
    • Customer service orientation
    • Excellent IT and administrative skills.

    Personal Attributes:

    • Strong communication and people skills
    • Problem-solving skills
    • Pleasant, friendly, confident and have a good carriage
    • Integrity and professionalism
    • Sense of urgency
    • Willing to work long hours as required.
    • Smart, well-groomed and confident

    go to method of application »

    Nail Salon Manager

    Key Responsibilities

    • Oversee daily salon operations
    • Supervise staff to ensure that staff actively carry out their roles
    • Attend to clients
    • Handle and resolve all clients’ complaints
    • Receive and document payments from clients
    • Handle all incoming calls
    • Daily check inventory and maintain the optimal reorder level
    • Prepare reports and documentation.
    • Ensure all beauty treatments/services meet the company’s standards
    • Ensure the business environment is properly cleaned at all times
    • Ensure that the work stations are properly maintained and are clean at all times

    Requirements
    Educational Qualification:

    • OND / HND / BSc

    Experience:

    • 1 year experience as a Manager or similar executive role
    • Experience in the beauty industry is a plus

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism;
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Strong analytical ability
    • Must have outstanding organizational and leadership skills
    • Problem-solving aptitude
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service minded.
    • Must present herself and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Good organizational and multi-tasking abilities
    • Customer service orientation
    • Excellent IT and administrative skills.

    Personal Attributes:

    • Strong communication and people skills
    • Problem-solving skills
    • Pleasant, friendly, confident and have a good carriage
    • Integrity and professionalism
    • Smart, well-groomed and confident

    Remuneration
    N60,000 monthly

    go to method of application »

    Junior Human Resource Officer

    Job Summary

    • The Junior HR Officer will be responsible for human resource functions within Owens & Xley Consults. This includes but not limited to recruitment, human resource administration and personnel management.

    Job Descriptions

    • Work with Lead Consultant and Client to carefully source and place qualified candidates
    • Develop workflow policies and manuals  for clients
    • Prepare all HR related documentation
    • Work closely with the Lead Consultant to brainstorm and prepare business reports
    • Prepare reports, collect and analyze information; prepare presentations.
    • Manage Owens and Xley Consults HR database
    • Overseeing administrative policies within client’s organization and within the office; recommending changes as appropriate.
    • Process PAYEE monthly
    • Work with team to develop training materials when required
    • Organize and schedule meetings and appointments
    • Provide general support to clients
    • Perform other duties as assigned

    Educational Qualification

    • B.Sc or HND in any related field of study
    • 1 year experience in a similar role

    Skills and Abilities

    • Excellent time management skills and ability to multitask and prioritize work
    • Ability to build and maintain effective relationships at all levels
    • Excellent organization, planning and coordination skills
    • Good intuitive, negotiating and analytical skills
    • Ability to work with minimal supervision
    • Highly proficient in the use of Microsoft office tools
    • Excellent written and verbal communication skills
    • Must be able to prepare management reports and correspondence

    go to method of application »

    Operations Support Officer

    Our client, a leading Dessert and Bakery Accessories Supply company, is looking to hire qualified candidate for the position of an Operations Support Officer. The candidate will be responsible for managing inventory and handling logistics.

    Key Responsibilities

    • Sorts and packs orders received from the customer support team
    • Assigns orders to the QC Office.
    • Receives checked orders and delivers to the logistics officer for onward delivery to the customer.
    • Packs packages and ensures they are in the appropriate bin.
    • Unpacks boxes and sort products appropriately.

    Qualifications and Experience

    • Candidates should possess an OND qualification
    • 1 year experience as an Operations Assistant or in a similar role is a plus

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • High level of professionalism
    • Must have a positive and respectful attitude
    • Good written and verbal communication skills
    • Must have sound judgment
    • Must pay great attention to detail
    • Must be service-minded.
    • Must present themselves and act in a manner that is appropriate in order to protect the organization’s image and reputation at all times.
    • Preferably lives within Ikosi/Ketu axis.

    Remuneration

    • N30,000 monthly.

    go to method of application »

    Business Development Manager

    Job Description

    • The Business Development Manager will be responsible for promoting the products and services of the company. He or she will build market positions for the company by identifying, developing and negotiating business relationships that translate into sales. He or she will work to grow the client base of the company, foster client relationships and manage the corporate image of the company.

    Key Responsibilities

    • Prospect for potential clients; build, grow and maintain these relationships into increased businesses for the company.
    • Coordinate business development planning and work closely with teams especially marketing and sales to develop proposals for client meetings.
    • Identify potential business opportunities and analyze trends in the market space
    • Work closely with technical staff and other internal colleagues for best specifications to meet consumer needs.
    • Keep a profile of the current clientele of the business and regularly update the database
    • Attend industry specific functions, such as association events and conferences, and provide valuable feedback and information on market and creative trends.
    • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
    • Generate and supervise the execution of marketing campaigns and plans
    • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
    • Using knowledge of the market and competitors, management and research to identify and develop the company’s unique selling propositions and differentiators.
    • Prepare customer service agreements and other client paper work based on the company policy.
    • Provide weekly progress report, ensuring all data is accurately entered for the company’s knowledge management system.
    • Monitoring and implementing product marketing strategies.
    • Carry out other business development functions as may be required by management

    Requirements

    • Educational Qualification: HND/B.Sc in Marketing, Business and Finance

    Experience:

    • 2-3 years’ experience

    Skills and Abilities:

    • Highly analytical, driven and focused.
    • Prospecting and closing skills, sales mapping and planning, territory management, market knowledge, presentation Skills,
    • High level of professionalism
    • Able to develop strategic plans for sales; must be motivated to exceed sales targets.
    • Result-oriented team player with exceptional motivation and interpersonal skills.
    • Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of clients.
    • Good written and verbal communication skills
    • Must be able to prepare management reports and correspondence
    • Stress management skills
    • Time management skills

    Personal Attributes:

    • Very sociable
    • Analytical
    • Ability to work well with others and influence subordinates to work
    • Excellent written and verbal communication skills
    • Ability to work flexibly and under initiative to achieve set objectives
    • Strong project management and negotiation skills
    • Open to challenges

    Remuneration

    N60,000 plus commission

    Method of Application

    Interested and qualified candidates should send their Resume to: recruitment@owensxley.com using the "Job Title" as the subject of the email.

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