Jobs at the People Practice

Our client, an online store for construction materials, is looking to hire a Financial Accountant who will be responsible for managing the company’s financial records, ensuring accurate reporting, and compliance with tax regulations. This role involves analyzing financial data, preparing financial statements, managing budgets, and working closely with other departments to support the company\'s financial health. The ideal candidate must have experience in e-commerce and construction sectors, with a deep understanding of accounting principles and industry-specific regulations.

Responsibilities

Financial Reporting

• Prepare accurate monthly, quarterly, and annual financial statements in accordance with accounting standards (IFRS, GAAP, etc.).
• Generate reports that reflect the company’s financial status, including balance sheets, income statements, and cash flow statements.
• Prepare management reports, providing insights and analysis for decision-making.

Budgeting and Forecasting

• Collaborate with department heads to prepare and manage annual budgets.
• Monitor budget performance, providing variance analysis and recommending corrective actions.
• Assist in long-term financial planning, including financial forecasts and strategy formulation.

Accounts Management

• Maintain accurate and up-to-date general ledger entries.
• Manage accounts payable and receivable processes, ensuring timely payment and collection.
• Oversee payroll processing, ensuring compliance with tax regulations and employment laws.

Tax Compliance and Audit

• Ensure the company complies with all tax regulations, including VAT, sales tax, and corporate tax filings.
• Liaise with external auditors for the preparation of year-end financial statements and audits.
• Prepare tax filings and assist in resolving any tax-related issues.

Cash Flow Management

• Monitor daily cash flow and make recommendations to optimize working capital.
• Ensure timely reconciliation of bank accounts and other financial statements.
• Manage investments and ensure efficient liquidity management.

Regulatory Compliance

• Stay updated on changes in accounting standards, tax laws, and regulatory requirements.
• Ensure all financial activities comply with legal and internal policies, mitigating financial risks.

Systems and Process Improvement

• Implement and manage accounting systems and software relevant to e-commerce and construction activities.
• Continuously assess and improve financial procedures and internal controls to enhance efficiency.
• Work with IT and other departments to integrate financial data with operational systems, ensuring real-time financial reporting.

Cost Management

• Track project costs and provide regular reports on financial performance for construction projects.
• Analyze product and service pricing structures, ensuring the company remains competitive in the e-commerce sector.
• Identify areas for cost reduction and provide recommendations for improving profitability.

Collaboration & Support

• Work closely with procurement, operations, and project management teams to align financial goals with business operations.
• Provide financial advice and support to department heads for decision-making on resource allocation, pricing strategies, and business investments.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field (CPA/ACCA/ICAN certification preferred).
• Minimum of 3-5 years of experience in accounting, preferably within the e-commerce and/or construction sectors.
• Experience with financial software (e.g., QuickBooks, Xero, NetSuite) and ERP systems.
• Knowledge of e-commerce platforms and construction project accounting is a plus.

Must have skills

• Proficient in Microsoft Excel and financial modelling.
• Strong analytical skills with the ability to interpret complex financial data.
• Excellent communication and interpersonal skills, able to present financial data to non-financial stakeholders.
• Ensure accuracy in all financial documents and reports.
• Ability to identify financial discrepancies and develop solutions.
• Manage multiple projects and deadlines efficiently.
• Uphold professional ethics and confidentiality in handling company finances.

go to method of application »

Our client, an online store for construction materials, is looking to hire a Customer Success Executive (Sales Focus) who will be the primary point of contact for our clients, ensuring they derive maximum value from our technology solutions while identifying upsell and cross-sell opportunities. This role is a hybrid of customer success and sales, where you’ll build strong relationships with customers, help them adopt our products effectively, and work closely with the sales team to drive revenue growth. Your focus will be on customer retention, satisfaction, and expanding account value.

Responsibility

Customer Relationship Management

• Serve as the main point of contact for assigned clients, acting as their trusted advisor.
• Build strong, long-term relationships with customers at various levels, including senior management and key stakeholders.
• Conduct regular check-ins with clients to ensure they are leveraging the product’s full potential and achieving their business objectives.

Product Onboarding & Adoption

• Lead onboarding sessions for new customers, ensuring a smooth transition and implementation of the technology.
• Train customers on the use of our platform, providing best practices and tailored solutions based on their needs.
• Monitor product usage, engagement, and overall satisfaction to drive continuous value realization.

Revenue Growth & Sales

• Identify upsell and cross-sell opportunities by understanding clients\' business challenges and matching them with additional features or products.
• Negotiate contract renewals, upgrades, and additional services with a focus on long-term customer satisfaction and revenue growth.

Problem Solving & Issue Resolution

• Act as a point of escalation for customer issues, ensuring swift and satisfactory resolutions by collaborating with internal teams.
• Analyze customer feedback and advocate for necessary improvements to our products or processes.
• Proactively identify potential churn risks and develop mitigation strategies.

Performance & Metrics Tracking

• Monitor and report on customer success metrics (e.g., Net Promoter Score, retention rates, account expansion).
• Provide feedback to internal teams (product, engineering, and sales) to improve the overall customer experience and product features.
• Maintain up-to-date records of customer interactions, outcomes, and opportunities in CRM software.

Qualifications

• Bachelor’s degree in Business, Sales, Marketing, or related field.
• Minimum of 3-5 years of experience in a customer success, account management, or sales role, preferably in a SaaS or technology company.
• Experience in the construction industry or construction technology is highly desirable.
• Strong understanding of CRM tools and customer success best practices.
• Proven track record of meeting or exceeding sales and retention targets.

Must have skills

• Exceptional communication, presentation, and negotiation skills.
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Problem-solving mindset with the ability to turn customer challenges into opportunities.
• Results-driven with a strong focus on delivering value and driving revenue.
• Customer-centric attitude with a passion for helping clients succeed.
• Highly organized with attention to detail and the ability to manage a portfolio of clients.
• Team player with strong collaboration skills across sales, product, and customer support teams.
• Ability to learn quickly and adapt to evolving technology in the construction space.

go to method of application »

Our client, in the educational sector for early childhood STEM-based programs is looking to hire a Head of Operations and Strategy who will serve as a pivotal member of the executive leadership team, responsible for driving operational excellence, strategic growth, and financial stewardship within the organization. Your role will encompass overseeing all operational functions, collaborating with the CEO and other executives to execute strategic initiatives, and ensuring financial sustainability and growth. 

Responsibilities

Operational Leadership

• Provide strategic direction and leadership for all operational activities.
• Develop and implement operational policies, procedures, and best practices to optimize efficiency, quality, and regulatory compliance.
• Oversee the development and management of operational budgets, ensuring prudent financial management and resource allocation.

Strategic Planning and Execution

• Collaborate with the CEO and executive team to develop and execute the company\'s long-term strategic plans and initiatives.
• Conduct comprehensive market analysis, competitor assessments, and industry research to identify growth opportunities and potential risks.
• Lead the development of actionable strategic initiatives to capitalize on opportunities, expand market presence, and enhance competitiveness.

Financial Management

• Oversee all financial operations, including budgeting, forecasting.
• Provide financial analysis and insights to support decision-making, investment evaluation, and resource allocation processes.

Cross-Functional Collaboration

• Foster collaboration and alignment across departments, including curriculum development, marketing, sales, finance, and human resources, to achieve operational and strategic objectives.
• Collaborate with other functional leaders to develop and execute integrated strategies for customer acquisition, retention, and market expansion.

Performance Management and Optimization

• Establish key performance indicators (KPIs) and metrics to monitor the operational, financial, and strategic performance of the organization.
• Analyze performance data regularly, identify areas for improvement, and implement initiatives to optimize operational efficiency, financial performance, and organizational effectiveness.
• Drive a culture of continuous improvement throughout the organization, fostering innovation, collaboration, and operational excellence.

Qualifications

• Minimum of 6-8 years of experience in related field.
• Minimum Bachelor\'s degree in Business Administration, Finance, Operations Management, or a related field
• Proven leadership experience in a senior operational role, with a strong track record of driving strategic growth and financial performance, preferably within the education sector or a related industry. 
• Deep understanding of STEM education principles, methodologies, and technologies is advantageous. 

Must have skills

• Excellent strategic planning, execution, and decision-making skills, with the ability to translate vision into actionable plans and drive results.
• Strong communication, negotiation, and interpersonal skills, with the ability to build and maintain effective relationships at all levels of the organization.
• Proficiency in project management methodologies, financial modelling, and analysis tools.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and challenges.
• Comprehensive understanding of financial management principles, practices, and regulations, with hands-on experience in budgeting, forecasting, financial analysis, and risk management.

go to method of application »

Our client, an online store for construction materials, is looking to hire a Finance Control Lead who will be responsible for managing all aspects of financial control, reporting, compliance, and risk management. This role is key in ensuring that the company’s financial operations are efficient, aligned with regulatory standards, and conducive to the overall strategic goals of the organization. The successful candidate will act as a financial steward, driving process improvements, financial integrity, and controls across all business operations in Africa.

Responsibilities

Financial Control and Reporting

• Oversee and lead the preparation of accurate financial reports, ensuring compliance with IFRS/GAAP and company policies.
• Manage monthly, quarterly, and annual financial reporting processes, including consolidation of financial statements for multiple business units.
• Ensure the timely and accurate submission of statutory financial reports.
• Provide strategic financial insights by analyzing financial results and identifying trends, risks, and opportunities for improvement.

Internal Controls

• Develop, implement, and monitor internal financial controls, ensuring robust processes to safeguard company assets.
• Conduct regular reviews of financial processes to ensure compliance and recommend changes for efficiency and improvement.
• Lead the internal audit process and liaise with external auditors to ensure regulatory and compliance standards are met.

Compliance and Risk Management

• Ensure compliance with local tax laws, corporate governance regulations, and other relevant legal requirements across all African regions.
• Identify, evaluate, and manage financial risks, implementing mitigation strategies where necessary.
• Maintain an up-to-date knowledge of changes in legislation and accounting standards that impact the company’s operations in Africa.

Budgeting and Forecasting

• Lead the annual budgeting and forecasting processes in collaboration with regional finance teams.
• Provide detailed analysis and insights into variances between actual results and budgeted projections.
• Ensure that financial plans are aligned with the organization’s strategic objectives.

Treasury and Cash Flow Management

• Oversee cash flow planning, ensuring the availability of funds to meet operational needs.
• Manage relationships with banking partners, ensuring optimal cash management and investment strategies.

Team Leadership

• Lead and mentor a team of finance professionals, providing direction, support, and development opportunities.
• Foster a high-performance culture by driving continuous improvement and promoting best practices across the finance team.

Stakeholder Engagement

• Collaborate with senior leadership and other departments to provide financial insights and recommendations for key business decisions.
• Present financial results and forecasts to the Board of Directors, shareholders, and other key stakeholders.
• Act as the primary point of contact for external auditors, regulatory bodies, and tax authorities.

Qualifications

• Bachelor’s degree in Accounting, Finance, or a related field. MBA or professional qualifications (e.g., ACCA, ICAN, CPA) are highly desirable.
• Minimum of 4-5 years of progressive experience in financial control, auditing, or financial management, preferably in a multinational organization.
• Proven leadership experience, with the ability to mentor and inspire a finance team.
• Proficient in financial management software (e.g., Zoho) and advanced Excel skills.

Must have skills

• Exceptional analytical and problem-solving skills, with the ability to interpret complex financial data and make strategic recommendations.
• Strong written and verbal communication skills, with the ability to present complex financial information to non-financial stakeholders
• Strong focus on accuracy and detail, ensuring compliance and precision in all financial reporting activities
• Knowledge of the African business landscape and the ability to navigate financial and regulatory complexities in different regions.
• Experience in a growth-stage company or in driving the implementation of new financial systems and processes.
• Strong interpersonal skills with the ability to work effectively in a culturally diverse environment.