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The People Practice helps startups scale, and accelerate impact by providing bespoke people-centred solutions. The People Practice helps people access employment opportunities by exposing them to relevant knowledge and practical skills.
Our client, an online store for construction materials, is looking to hire a Customer Success Executive (Sales Focus) who will be the primary point of contact for our clients, ensuring they derive maximum value from our technology solutions while identifying upsell and cross-sell opportunities. This role is a hybrid of customer success and sales, where you’ll build strong relationships with customers, help them adopt our products effectively, and work closely with the sales team to drive revenue growth. Your focus will be on customer retention, satisfaction, and expanding account value.
Responsibility
Customer Relationship Management
Product Onboarding & Adoption
Revenue Growth & Sales
Problem Solving & Issue Resolution
Performance & Metrics Tracking
Qualifications
Must have skills
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