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  • Posted: Aug 20, 2024
    Deadline: Not specified
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    ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provi...
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    Service Fulfillment Engineer

    Job Summary

    • The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
    • Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers. These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
    • He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.
    • Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.

    Duties and Responsibilities

    • Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX
    • Network as well as for enterprise customers as per agreed set standards and SLAs.
    • Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
    • Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.

    Requirements

    • B.Sc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
    • At least 2 years experience within the telecoms space as a Network Communications Engineer
    • Understanding of Communications Networks. Cisco network certification is required
    • Practical Experience with Network Connectivity Devices (Routers & Switches)
    • A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning,
    • RF Planning, Network Design, Installation and Maintenance)
    • High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject]

    go to method of application ยป

    Business Development Officer

    Job Description

    • The Business Development Manager will maintain and grow the business and client base on an ongoing and project basis, will create and maintain relationships with existing and potential clients, develop strategic solutions and plans that best fit the business needs.
    • Build and maintain productive business relationships with key decision makers to understand the Customers’ strategic direction and and identify opportunities.
    • Focus on growing and developing existing clients, by exploring and driving Business opportunities that will give ipNX a larger share of the Customers’ wallets.

    Requirements

    • A bachelor’s degree in Sales, Business Management, Communications, Marketing, Customer Relationship Management, Business Administration or any other related field (2.2/Upper Credit)
    • At least 5 years of Key Account Management experience
    • 5 - 7 Years’ experience in managing strategic Accounts
    • Proven experience of driving opportunities through to revenue
    • Strong commercial acumen both in terms of managing pipeline and challenging/coaching teams through the sales process.
    • Ability to penetrate accounts and meet with stakeholders within accounts/sectors
    • Capability to be a structured thinker with a strong analytical approach.
    • Excellent research, problem solving, and analytical skills, including excellent PowerPoint and Excel capabilities, with impeccable analytical and business judgment
    • Understanding local dynamics of the region
    • Ability to bring intel that will lead to increased sales
    • An expert understanding of best practice account management with the ability to implement both strategic and tactical initiatives
    • Creative, upbeat and innovative and be able to effectively communicate key business messages to a diverse audience
    • A proven track record in business development and client relationship management in a highly competitive, Business to Business (B 2B) environment.

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Title and Location as the subject of the mail.

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