HR and Client Management Manager at Zercom Systems

Job Description

• We are looking for a HR Administrator to support their Human Resources department.
• You will act as the first point of contact for HR-related queries from employees
• Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.
• Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.
• Ultimately, you should be able to ensure our HR department supports our employees while conforming to labor laws.

Responsibilities

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects.
• Representing the MD
• Giving Presentations to Audience/Customers
• Going to meetings with the MD
• Develop and manage relations with key client stakeholders.
• Participating in administrative staff
• Overseeing recruitment efforts for all personnel, including writing and placing job ads
• Conducting new employee orientations and employee relations counseling
• Developing, analyzing, and updating the company’s salary budget
• Direct development of technical and operational strategy.
• Maintaining and revising the company’s handbook on policies and procedures

Requirements

• Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role
• Computer literacy (MS Office applications, in particular)
• Excellent organizational skills, with an ability to prioritize important projects
• Strong phone, email and in-person communication skills
• B.Sc in Human Resources or relevant field
• Minimum of 3 years practical work experience.