Assistant Manager (Commercial Banking) at Tempkers Limited

Job Description

• With effective daily operations in all areas of banking service, the Assistant Branch Manager will support the Branch Manager in leading the bank.
• The job holder will schedule and manage the daily responsibilities and operations of customer service representatives, head tellers, tellers, safety deposit clerks, and financial service managers.
• And ensure that timely and helpful performance reviews are conducted.

Duties / Responsibilities

• Help other managers achieve profit, performance, and customer service objectives.
• Maintain high standards for banking services, particularly customer support, and makes contact with or offer assistance to current and potential clients.
• Monitor and maintain staffing practices, making sure that duties and responsibilities are fair and that salaries are distributed fairly.
• Organize branch staff communication.
• Work toward achieving branch performance goals, such as operating loss control, bank secrecy, and adherence to rules and regulations.
• Supervises and help with the creation of all branch reports for management's approval.
• Attend and take part in staff meetings.
• While the manager is not present, manages branch operations.
• Does further relevant tasks as required.

Education and Experience

• Bachelor's Degree in a related field or equivalent banking industry experience.
• 1 - 2 years of branch-lead experience.
• Master's in a relevant financial field
• CIBN Certification
• Relevant courses taking in leadership and management.

Skills / Abilities:

• Excellent verbal and written communication skills.
• Excellent math and accounting skills.
• Excellent personal and professional leadership skills.
• Understanding of banking regulatory matters and procedures for proper operation.
• Ability to perform various banking procedures and operations.
• Ability to remain professional and composed under pressure.
• Proficient with Microsoft Office Suite or similar software programs.