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  • Posted: Oct 19, 2023
    Deadline: Not specified
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    Travelbeta.com is an emerging leader in the Nigerian Travel and Tours industry. The company caters to customers'​ needs in the areas of flights, hotels, airport pickups, vacation packages, corporate packages, visa assistance, and international telephone services. Travelbeta.com aims to make the process of booking flights, hotels and trip package...
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    Customer Care Agent

    Responsibilities

    • Attending to customers issues through inbound calls, social media platforms, emails and chats, as well as walk in customers.
    • Making and confirming online flight and hotel bookings
    • Attending to customers' enquiries and ensuring customer satisfaction in a timely manner
    • Advising clients on suitable travel options for domestic or international destinations
    • Upselling & Cross selling travel products and services
    • Meeting sales target and maximizing profit.

    Requirements

    • Candidates should possess relevant qualifications and work experience.
    • Applicant must reside in Port Harcourt, Nigeria
    • Relevant experience as a Customer Care Agent in the travel industry and good knowledge of CRM systems is a MUST.

    Method of Application

    Interested and qualified candidates should send their CV to: hrm@travelbeta.com using the Job Title as the subject of the mail.

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