Customer Care Executive at TeamAce Limited

Job Summary

• As the Customer Care Executive, you are responsible for providing excellent customer service, resolving inquiries and issues, and maintaining positive relationships with customers.

Responsibilities

• Manage and improve day-to-day process interactions with customers.
• Engage customers about new business opportunities.
• Acting as a point of resolution for customers with complaints
• Obtain and evaluate all relevant information to handle enquiries and complaints
• Confer with customers by telephone or in person to provide information about product or services, take or enter orders

Job Requirements

• B.Sc / HND in Social Sciences, Business Admin / Arts with at least 3 years sales experience
• Must have experience in power-related industry.