Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Pad-up Creations has expired
View current and similar jobs using the button below
  • Posted: Aug 10, 2023
    Deadline: Aug 31, 2023
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Pad-Up Creations is the leading producer of washable and reusable sanitary pads in Africa. As a social company, we are motivated to give sustainable solutions to the menstrual problems faced by rural and low income girls/women in Africa.
    Read more about this company

     

    Customer Support Officer

    Job Description

    • We are looking for an experienced Customer Service Officerwho is passionate about our mission.
    • The ideal candidate will helprepresents ourbusiness as a client support person.

    Job Responsiblities

    • Managelargeamounts of incoming phone calls
    • Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service teamsales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents
    • Follow communication procedures, guidelines and policies
    • Take the extra mile to engage customers
    • Respond to customer queries in a timely and accurate way, via phone, email or chat
    • Identify customer needs and help customers use specific feature

    Job Qualification and Requirements

    • Minimum Qualification: BSc./ HND
    • Experience: Mid level
    • As well as formal qualifications, you should have these attributes:
    • Attention to detail - being careful about detail and thorough in completing work tasks
    • Strong analytical / problem solving skill.
    • Persuasive Speaking Skills.
    • Clear communication skills
    • Empathy
    • Ability to work collaboratively with all business units across the company
    • Amongs other skills.

    Method of Application

    Interested and qualified candidates should send their CV to hr@padupcreations.com using  the job title i.e "Application for Customer Support Officer" as the subject of the email.

    Note: Candidates must be willing to relocate to Minna, Niger State.

    Build your CV for free. Download in different templates.

  • Apply Now
  • Send your application

    View All Vacancies at Pad-up Creations Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail