Driver at R-Jolad Hospital

Position Summary: 

• The Hospital Driver is responsible for safely transporting hospital staff and medical supplies to various locations as directed.
• This position requires a strong commitment to safety, excellent driving skills, and the ability to provide courteous and efficient transportation services.

Core Working Relationships/Key Stakeholders

Internal on-site

• All employees, Management team, all Department Heads,

External

• Regulatory Bodies, etc.

Accountabilities:
Shall work with and under the supervision of the Facility Officer.

Key Responsibilities

• Safely operate hospital vehicles to transport staff and equipment to various locations, including appointments, hospital facilities, and external destinations.
• Strictly adhering to traffic laws, regulations, and hospital transportation policies to ensure the safety of passengers and other road users.
• Regularly inspect hospital vehicles for any signs of damage, mechanical issues, or safety
• Report any maintenance or repair needs promptly to the appropriate department for
• Maintain the cleanliness and hygiene of hospital vehicles, including interior and exterior surfaces, to provide a comfortable and sanitary transportation environment for passengers.
• Possess excellent navigation skills and familiarity with local routes, landmarks, and traffic patterns to optimize travel efficiency, avoid delays, and select the most appropriate routes based on traffic conditions and time constraints.
• Remain calm and composed during emergencies, following established protocols for emergency transportation and ensuring the safety and well-being of passengers at all times.
• Participate in training and development opportunities to enhance knowledge and skills related to safe driving practices, patient care, emergency response, and customer
• Maintain hospital vehicles in a clean, hygienic, and well-maintained condition, both internally and externally, to uphold standards of cleanliness and professionalism and ensure a positive transportation experience for passengers.
• Demonstrate professionalism, courtesy, and empathy in interactions with hospital staff, reflecting the hospital’s commitment to compassionate care and customer service.
• Exercise discretion and maintain strict confidentiality regarding sensitive information discussed or observed during transportation.
• Maintain accurate records of transportation activities, including mileage logs, fuel consumption, and passenger information, to support administrative and reporting requirements.
• Maintain open and effective communication with hospital staff, and other stakeholders to coordinate transportation needs, address concerns, and assist as needed.

Qualifications and Competencies

• High school diploma or equivalent
• Valid driver’s license with a clean driving
• Knowledge of emergency procedures and first aid
• Basic knowledge of vehicle maintenance and
• Ability to perform routine checks and report any issues promptly

Experience

• Proven experience as a professional driver, preferably in a healthcare or transportation
• Experience working within a healthcare environment, understanding hospital operations and patient care standards.
• Experience in responding to emergencies or high-pressure situations while
• Experience in a customer service role, demonstrating the ability to interact positively with a diverse group of people.
• Proven track record of providing high-quality service and resolving conflicts

Key Skills

• Proficient and safe driving abilities with a clean driving
• Familiarity with operating different types of vehicles, including vans, ambulances, and other hospital transport vehicles.
• Strong knowledge of local routes, traffic patterns, and alternative
• Proficiency with GPS devices and navigation apps to ensure timely arrivals and
• Ability to manage schedules effectively to ensure timely
• Punctuality in picking up and dropping off patients, staff, and
• Understanding of patient needs and ability to assist with entry and exit from the
• Adherence to road safety regulations and hospital
• Clear and effective verbal communication skills for interacting with patients, staff, and medical
• Ability to follow instructions and relay information
• Maintaining accurate records of trips, mileage, and any
• Proficiency with basic administrative tasks related to transportation

Personal Qualities

• Dependable and trustworthy in managing transportation schedules and Commitment to punctuality and consistency
• Ability to empathize with patients and provide a comforting and supportive environment 
• Ability to remain calm and patient in stressful or high-pressure situations, such as heavy traffic
• Willingness to assist patients with special needs and addresses
• Maintaining a professional demeanor in all interactions with patients, staff, and others
• Adherence to hospital policies, dress codes, and behavioral
• Flexibility to adjust to changing schedules, routes, and logistics
• Openness to feedback and willingness to improve skills and Careful attention to detail in following driving routes, hospital protocols, and safety
• Vigilance in ensuring the security and comfort of everyone