Jobs at Dove Consulting

Job Summary

• We are seeking a skilled and experienced Process Optimization Analyst to join our dynamic team. As a Process Optimization Analyst, you will play a crucial role in analyzing our existing business processes, identifying bottlenecks, and proposing improvements to enhance efficiency and productivity.
• In addition, you will be responsible for financial planning, budgeting, and forecasting for our subsidiaries, analyzing financial data, and providing insights on revenue generation and cost optimization.
• The ideal candidate should have a strong analytical mindset, excellent problem-solving skills, and a proven track record of driving process improvements.

Key Roles & Responsibilities

• Conduct comprehensive analysis of current business processes, workflows, and systems to identify areas of inefficiency, bottlenecks, and opportunities for improvement.
• Collaborate with cross-functional teams to gather data and insights on process performance, including operational metrics, quality indicators, and customer feedback.
• Develop and implement process improvement initiatives to streamline workflows, reduce costs, and enhance overall efficiency.
• Utilize various tools and methodologies such as Lean Six Sigma, Kaizen, and process mapping to identify and eliminate waste and non-value-added activities.
• Collaborate with stakeholders to define project objectives, scope, and success criteria for process optimization initiatives.
• Conduct feasibility studies and cost-benefit analyses to evaluate the potential impact of proposed process improvements.
• Prepare and deliver clear and concise reports and presentations to communicate findings, recommendations, and progress updates to management and stakeholders.
• Develop and implement performance metrics and tracking systems to monitor the effectiveness of process optimization initiatives.
• Provide support and guidance to operational teams during the implementation of process changes, ensuring smooth transition and adoption.
• Actively stay updated on industry best practices, emerging trends, and technological advancements related to process optimization and efficiency.

Requirements
Experience:

• Proven experience in process optimization, business analysis, or a similar role.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex process issues.
• Solid understanding of process improvement methodologies such as Lean Six Sigma, Kaizen, and process mapping.
• Proficient in using data analysis tools and software to extract insights and support decision-making.
• Excellent communication and presentation skills, with the ability to convey complex ideas and findings to both technical and non-technical stakeholders.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple initiatives simultaneously.
• Proficiency in financial planning, budgeting, and forecasting.
• Familiarity with ERP systems and business intelligence tools is preferred.
• Self-motivated and proactive, with a demonstrated ability to work independently and as part of a team.

Skills & Competencies:

• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability•

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Job Summary

• As a Market Analyst, you will play a vital role in shaping our business strategies by conducting comprehensive market research and analysis.
• You will be responsible for gathering data on target markets, competitors, and consumer behavior, and utilizing that research to develop valuable insights and recommendations.
• Furthermore, you will be involved in writing compelling proposals for projects, partnerships, and acquisitions based on your findings.
• The ideal candidate will possess a deep understanding of market research methodologies, be proficient in data analysis, and have excellent written and verbal communication skills.

Key Roles & Responsibilities

• Conduct thorough market research and analysis to identify trends, opportunities, and challenges in the target market.
• Gather and analyse data on competitors, including their products, pricing strategies, and market positioning.
• Stay updated on industry news, market trends, and consumer behaviour to inform business decisions.
• Utilize various research methodologies such as surveys, interviews, and focus groups to collect data from target audiences.
• Interpret and analyze research findings, and present actionable insights and recommendations to stakeholders.
• Collaborate with cross-functional teams to develop strategic proposals for projects, partnerships, and acquisitions.
• Write clear and compelling reports, summaries, and presentations based on research findings.
• Monitor and evaluate the effectiveness of marketing campaigns and initiatives.
• Assist in developing marketing strategies and plans based on market research insights.
• Stay abreast of emerging market research tools, techniques, and technologies, and make recommendations for their implementation.

Requirements
Experience:

• Proven experience in market research, competitive analysis, and data analysis.
• Proficiency in utilizing market research tools and software.
• Strong analytical skills and ability to interpret complex data sets.
• Excellent written and verbal communication skills.
• Detail-oriented and capable of managing multiple projects simultaneously.
• Ability to work independently as well as collaboratively in a team environment.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Word

Skills & Competencies:

• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability

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Job Summary

• Performs highly responsible professional and administrative work, technical in nature involving the coordination of a variety of Human Resources functions, projects, and programs

Requirements
Experience:

• Experience in working within the hospitality industry will be considered an important advantage.
• Prior work experience showing increasing levels of responsibility with a focus on operations in a fast paced and entrepreneurial environment.

Skills & Competencies:

• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Understanding of labor laws and disciplinary procedures
• Proficient in MS Office; knowledge of HRMS is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability

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Job Summary

• Performs highly responsible professional and administrative work, technical in nature involving the coordination of a variety of Human Resources functions, projects, and programs

Key Roles & Responsibilities

• Preparing job descriptions, advertising vacant positions, and managing the employment process.
• Orientating new employees and training existing employees.
• Monitoring employee performance.
• Ensuring that all employees are organized and satisfied in their work environment.
• Overseeing the health and safety of all employees.
• Implementing systematic staff development procedures.
• Providing counseling on policies and procedures.
• Ensuring meticulous implementation of payroll and benefits administration.
• Communicating with staff about issues affecting their performance.
• Ensuring accurate and proper record-keeping of employee information in electronic and digital format.

Skills & Competencies

• Interested candidates should possess a Bachelor's Degree, HND or Master's Degree in relevant fields with 2 - 5 years work experience.
• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
• Understanding of labor laws and disciplinary procedures
• Proficient in MS Office; knowledge of HRMS is a plus
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability.

Experience:

• Experience in working within the finance industry will be considered an important advantage.
• Prior work experience showing increasing levels of responsibility with a focus on operations in a fast paced and entrepreneurial environment.

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Job Summary

• Business Development Managers typically work for organizations across industries to manage business development initiatives that promote the longevity of an organization.
• They work closely with upper management and members of the business development team to follow up with leads and determine new industries to pursue.

Key Roles & Responsibilities

• Identify and pursue new business opportunities for the company
• Develop and maintain relationships with key clients and partners
• Collaborate with cross-functional teams to develop and implement business development strategies
• Prepare and deliver sales presentations and proposals to prospective clients
• Achieve or exceed sales and revenue targets
• Monitor industry trends and market conditions
• Manage stakeholders in a mutually beneficial manner
• Forecast future trends and advise accordingly

Job Specifications
Academic Qualifications Experience:

• B.Sc in any Engineering, Social Science or Humanities
• Membership of a professional association is an added advantage
• Experience in working within the Oil & Gas industry will be considered an important advantage.
• Prior work experience showing increasing levels of responsibility with a focus on operations in a fast paced and entrepreneurial environment.

Skills & Competencies:

• Proficiency in Microsoft O365 suite (Word, Excel, Outlook)
• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Strong Negotiation Skills.

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Job Summary

• The ideal candidate will be responsible for conducting comprehensive market research, analyzing industry trends, identifying new business opportunities, and providing valuable insights to drive our company's growth and success.
• The Business Strategy Analyst will play a crucial role in shaping the strategic direction of the company by gathering and analyzing data, performing financial modeling, and delivering actionable recommendations based on their analysis.
• The successful candidate will collaborate closely with cross-functional teams, including senior management, to support decision-making processes and contribute to the achievement of business objectives.

Key Roles & Responsibilities

• Conduct extensive market research to gather and analyze data on industry trends, market dynamics, customer behaviors, and competitive landscapes.
• Identify and evaluate potential new business opportunities, including market expansions, partnerships, acquisitions, and product/service diversification.
• Utilize a range of analytical techniques and tools to perform quantitative and qualitative analysis on data sets, including financial modeling, forecasting, trend analysis, and scenario planning.
• Develop and maintain comprehensive business models, evaluating key performance indicators (KPIs), assessing risk factors, and monitoring financial performance.
• Generate insightful reports and presentations to communicate analysis findings, strategic recommendations, and actionable insights to stakeholders, including senior management and executive teams.
• Collaborate with cross-functional teams to support strategic decision-making processes, providing expertise and guidance based on market analysis and business performance.
• Monitor and evaluate the implementation of strategic initiatives, tracking progress, identifying areas for improvement, and making recommendations for adjustments as needed.
• Stay abreast of industry trends, emerging technologies, and competitive landscape developments to identify potential threats and opportunities for the organization.
• Assist in the development and refinement of business strategies, including the identification of key objectives, tactics, and performance metrics.
• Support ad-hoc projects and initiatives as assigned, applying analytical skills and business acumen to address specific business challenges or opportunities.

Requirements
Academic Qualifications Experience:

• Bachelor's Degree in Marketing, Business Administration, or a related field (Master's degree preferred).
• A professional qualification will be an added advantage.
• Proven experience as a Business Strategy Analyst, Management Consultant, or similar role, with a strong track record of delivering strategic insights and recommendations.
• Solid understanding of business principles, market dynamics, and financial analysis techniques.
• Proficiency in data analysis, including advanced Excel skills, statistical analysis software, and financial modeling tools.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets and draw meaningful conclusions.
• Excellent communication skills, with the ability to effectively present analysis findings and recommendations to both technical and non-technical stakeholders.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
• Proactive and self-motivated, with the ability to work independently and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy, ensuring high-quality deliverables and reports.
• Knowledge of industry trends, emerging technologies, and competitive landscapes.
• Ability to adapt to changing priorities and business needs.
• Strong business acumen and strategic thinking abilities

Skills & Competencies:

• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability

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Job Description

• This senior management role makes critical contributions to the achievement of business plans through advice, management reporting, continual development of controls and implementation of financial policies and systems to safeguard the assets of the bank.

Responsibilities
Leadership Responsibility:

• Lead and motivate team to deliver departmental objectives
• Agree objectives for team members and track their achievements
• Co-ordinate functional performance management process

Management Information & Reporting:

• Collate and consolidate trial balance and financial reports
• Prepare a comprehensive, proactive and timely financial and management information including tax, cash flow and statutory accounts
• Publish the quarterly CBN returns

Deposit and Credit:

• Deliver deposit and account opening targets

Business Performance Management:

• Drive the financial efficiency of the bank
• Develop and own key financial processes including budgeting, internal control, financial accounting and reconciliation
• Ensure the delivery of functional performance promise
• Ensure the full and prompt implementation of internal and external audit recommendations
• Liaise with the CBN and other regulatory agencies

Internal Control Function:

• Design and implement systems to ensure compliance with tax and other financial regulatory provisions
• Maintain sound financial controls in payments, ledger update and treasury activities
• Responsible for accounting controls over cash movement
• Responsible for proper capturing of financial transactions
• Review and validate the accuracy of general ledger codes
• Responsible for bank account reconciliations
• Maintain fixed asset register and ensure the documentation of capital expenditure to meet tax and other regulatory requirements
• Liaise with the internal and external auditor.
• Ensure the full and prompt implementation of internal and external audit recommendations

Budgetary control:

• Drive the preparation of financial plans and budgets to support business operations
• Co-ordinate financial planning
• Provide financial support to the strategic planning process
• Ensure efficient budgetary control system through monthly variance reporting to achieve approved departmental budget

Skills

• Conversant with the key drivers of the financial system
• Must have a flare for details
• Strong analytical skills, leadership ability, and the ability to communicate effectively.
• Honesty, transparency, and integrity
• Positive energy and drive coupled with the ability to work independently and handle complex business problems
• Able to deliver stretching targets
• Must have used a standard accounting or banking software and must be proficient in the use of Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.

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Job Description

• To drive appreciation of customers and prompt attendance to their needs courteously.
• To ensure prompt opening of new accounts, ensure accurate record keeping for deposits and withdrawals.
• To ensure that teller and vault activities and movement of cash from and to the bank is well co-coordinated and accurately recorded and that surplus cash is invested to earn competitive returns.
• Responsible for COT tracking, treasury and cheque clearing functions.

Responsibilities
Leadership Responsibility:

• Lead and motivate team to deliver departmental objectives
• Agree objectives for team members and track their achievements
• Co-ordinate functional performance management process.

Front and Back Offices Operations:

• Authorize account opening and closure
• Coordinate customer care unit to achieve target turn around time
• Authorize cash transactions
• Authorize all cheque withdrawals.
• Authorize all entries posted at the back-office
• Liaise with other banks
• Ensure adherence to insured cash holding limits
• Ensure daily balancing of teller accounts
• Authorize cash replenishment to tellers
• Custodian of the, cheque books and vouchers
• Custodian of operational policies
• Effectively manage relationships with correspondence banks
• Ensure accurate data capture of transactions
• Supervise draft processing, cashiering and vault management.

Deposit and Account Opening:

• Deliver deposit and account opening targets.

Business Performance Management:

• Manage the bank’s operational performance to deliver set targets on customer turnaround, COT income, transactions error rate and functional budget performance
• Co-ordinate effective teamwork amongst team
• Enforce corporate value for operations team
• Ensure the delivery of functional performance promise
• Ensure the full and prompt implementation of internal and external audit recommendations.

Others

• Conversant with the key drivers of the financial system
• Honesty, transparency and integrity
• Strong leadership skills and good interpersonal and communication skills
• Emotional energy and drive coupled with ability to work independently and handle complex business problems
• Able to deliver stretching targets
• Must have used a standard banking software and must be proficient in the use of Microsoft office tools.

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Job Summary

• To receive and disburse cash and document accurately.
• To account for all cash transactions daily and balance the till

Responsibilities
Front Office Operation:

• Receive cash and cheque deposit from customers
• Disburse cash to customers
• Post all entries after due approval
• Exercise absolute care to prevent cash loss
• Show passion and concern to customers through efficient services
• Implement cash at counter limit.
• Promptly replenish cash to sustain uninterrupted customer service
• Ensure daily balancing of cash transactions

Deposit and Credit:

• Deliver deposit and account opening targets

Business Performance Management:

• Support the management of bank’s operations to deliver set targets on customer service, activity turnaround, transactions error rate and functional budget performance

Cognate Experience:

• Cashiering experience in a bank or a reputable organization will be an advantage

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Job Description

• To develop and implement strategic marketing plans.
• To provide effective leadership to the credit and marketing team to achieve set targets in deposit mobilization and credit facilitation.
• To mobilize deposits and facilitate granting of loans and professionally manage customer relationship to ensure repeat business transactions.
• To develop business growth in zones through the preparation of promotional outreach materials and messages.

Responsibilities
Strategy:

• Develop and implement strategic credit and marketing plans.
• Prepare and implement promotional outreach materials and messages.

Leadership Responsibilities:

• Lead and motivate the credit and marketing team
• Co-ordinate Team Leaders to deliver set targets on deposit mobilization and loans
• Train credit/marketing officers
• Appraise the day to day performance of credit/marketing officers
• Monitoring the target set for Credit and Marketing Department.
• Develop, implement and track initiatives that ensure transparency and honesty in dealing with customers.
• Co-ordinate a quarterly and an annual performance management process for the credit and marketing team

Credit management:

• Ensure visitation to the customer’s place of business before loan disbursement
• Appraise the loans initiated by the Relationship Officers and Team Leaders and recommend to the Management Credit Committee
• Monitor compliance with loan repayment terms.
• Deliver loan target.
• Prevent delinquent loans.
• Monitor repayment of delinquent loans.
• Monitor compliance with laid down procedures loan portfolio management.

Customer’s Training:

• Informal training of customers on best business practices.
• Orient customers to maintain a prudent economic lifestyle.

Teamwork:

• Issue weekly Marketing Reports to the Management Team.
• Facilitate formal communication within the Credit and Marketing Department.
• Coordinate and chair departmental meetings.
• Ensure the provision of appropriate tools needed to deliver departmental goals and objectives.

Budgetary control:

• Prepare a departmental budget.
• Monitor compliance with of approved departmental budget.
• Manage field expenses.

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Role purpose

• To receive, guide and assist customers to open new accounts, clear queries and confirm account balances.
• To provide general support to first time customers

Responsibilities
Front Office Operation:

• Resolve customers queries
• Issue new account forms and track their return
• Open new accounts
• Track the request for current account cheque and raise charges for cheque book
• Issue Savings Account withdrawal slips and raise appropriate charge
• Scan customer’s information for reference purposes
• Perform status enquiry of references to current account
• Show passion to customers through efficient services

Business Performance Management:

• Support the management of bank’s operations to deliver set targets on customer service, activity turnaround, transactions error rate and functional budget performance

Skills:

• Honesty, transparency and integrity
• Strong interpersonal and communication skills
• Positive energy and self motivation
• Able to deliver stretching targets
• Must be proficient in Microsoft Excel

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Job Summary

• You will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.
• Maximizing sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.
• By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

Key Roles & Responsibilities

• Assist in Managing all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Support in Preserving excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements in consultation with the F&B Manager
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Job Specifications
Experience:

• 5 years of experience in a Food & Beverage Supervisor role.
• At least, 3 years in an Officer position
• Experience in working within the food and beverage Sector will be considered an important advantage.
• Prior work experience showing increasing levels of responsibility with a focus on operations in a fast paced and entrepreneurial environment.

Skills & Competencies:

• Proficiency in Microsoft O365 suite (Word, Excel, Outlook)
• Self-management and multi-tasking skills.
• Excellent communication skills, both written and verbal.
• Strong planning and organizational skills.
• Ability to work independently.
• Have excellent standards of numeracy.

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Role Purpose

• To explore and develop new business opportunities that are high revenue yielding outside the traditional revenue streams of interest and credit.
• To identify, develop, explore and run collaborative trading activities with established consumers and trade groups to earn substantial profits for the bank.
• To establish and run an open and transparent relationship with contacts and secure all the assets of the bank involved in the process of service delivery.

Main Areas of Responsibilities
Opportunity Identification, Development and implementation:

• Work from customer requirement concepts, create solution approaches and turn these into detailed business briefs, achievable business forecast and implement able plan.
• Prepare detailed resource requirement based on approved business brief and articulate them for management approval.
• Implement approved new business line activity and run them to deliver approved target volume and profitability
• Be a thought leader in product development selecting the optimal approach for the development of business line opportunity.

Compliance with Policies and Procedure:

• Develop detailed concept and delivery methodology for each business opportunity and ensure that such concepts and methodology are approved by the Managing Director or any designated higher authority before roll-out.
• Ensure strict compliance with approved delivery methodology of each business initiative
• Ensure that each business line opportunity has an approved budget before funds are committed and that spending pattern complies with approved budget.
• Ensure that the banks policies and procedures e.g. approval levels, ethics, and transparency are strictly complied with.

Progress Communication:

• Issue a weekly comprehensive progress report to the Head, Credit/Marketing and the Managing Director on programmes and business activities being pursued stating achievement, resource commitment, revenue earned, profit made or expected and challenges met.

Profit Generation:

• Deliver target profitability of each business opportunity as contained in the approved proposal.

Resource Management:

• Ensure that all resource commitment follow the competitive procurement process of the bank transparently and verifiably and that they are supported by appropriate receipts and invoices.

Research:

• Use the power of the internet and other high-level contacts to attain currency in the business strategy workspace to identify the latest business opportunities, future possibilities, latest microfinance methodology and drive their effective application to drive growth within the bank.
• To act as an engine room for research, idea generation and their development into best practice micro-finance service delivery methodologies within the bank.

Skills / Requirements

• The positive energy that is focused on meeting the set target
• Good interpersonal and communication skills
• Good proposal and report writing skills
• Humour and Creativity
• Ability to work independently and handle complex business problems
• Able to deliver stretching targets
• Good hands-on skills in Microsoft Word, Microsoft Excel and Microsoft PowerPoint
• Good presentation skills.

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Specific Duties and Responsibilities
Learning & Development (L&D):

• Conduct regular training needs assessments to identify skill gaps among employees, particularly in technical areas such as crop management, livestock handling, and farm equipment operation.
• Design and implement training programs focusing on both technical skills (e.g., agricultural methods, machinery handling) and soft skills (e.g., communication, leadership, teamwork).
• Develop personalized learning pathways for employees, ensuring continuous development in line with their career goals and the business’s operational needs.
• On-the-Job Training: Organize and monitor practical, on-the-job training sessions for workers across departments to enhance productivity and ensure knowledge transfer.

Recruitment and Staffing:

• Handle end-to-end recruitment for both permanent and contract staff, including farm workers, technical staff, and administrative roles.

Performance Management:

• Manage the performance appraisal process for all employees, from farm laborers to administrative staff, ensuring alignment with key performance indicators (KPIs) related to production, efficiency, and overall business goals.
• Work closely with department heads to create individual development plans, particularly for high-potential employees and those in specialized agricultural roles like farm managers or agronomists.
• Provide ongoing feedback to employees, helping to improve performance and address any skill deficiencies through targeted training.

Policy Development and HR Compliance:

• Assist in developing and enforcing HR policies related to attendance, conduct, disciplinary procedures, and health and safety standards.
• Ensure compliance with Nigerian labor laws and agricultural health and safety regulations, especially in farm operations and processing units.
• Monitor compliance with company policies and industry regulations, conducting periodic audits to ensure both safety and operational efficiency.

HR Data Management and Reporting:

• Maintain accurate employee records, including performance data, training records, and leave management.
• Provide regular reports on key HR metrics, such as employee turnover, absenteeism, training outcomes, and labor productivity, to senior management.
• Use HR information systems to streamline HR processes, track employee progress, and monitor compliance with policies and regulations.

Qualifications

• HND/BSc Degree in Human Resources Management, Business Administration, Agricultural Management, or related fields.
• HR certifications (e.g., CIPM, SHRM) are an added advantage.
• 3-5 years proven experience in HR generalist roles, preferably within the agribusiness or FMCG sectors.
• Experience in managing both L&D and general HR functions in a dynamic, labor-intensive environment.

Skills:

• Strong organizational and project management skills.
• Excellent interpersonal and communication skills, capable of engaging workers across different levels.
• Knowledge of HR software and Learning Management Systems (LMS) for managing employee development programs.
• Familiarity with Nigerian labor laws and HR best practices in agricultural settings.
• Problem-solving and conflict-resolution capabilities.
• Adaptability and flexibility, particularly in managing the workforce in rural and remote locations.

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Key Responsibilities
Recruitment and Staffing:

• Handle end-to-end recruitment for full-time positions, including sourcing, screening, interviewing, and onboarding employees across farm, processing, and administrative departments.
• Collaborate with third-party vendors and agencies to manage the hiring, onboarding, and management of outsourced/contract staff (e.g., seasonal farmworkers, cleaning, security, or processing plant workers).
• Ensure a smooth onboarding process for both full-time and outsourced staff, providing them with necessary resources, induction into the company culture, and health and safety protocols.

Performance Management:

• Oversee performance management and appraisal processes for permanent staff, working with department heads to evaluate performance, set KPIs, and ensure alignment with agribusiness objectives.
• Ensure performance expectations and service-level agreements (SLAs) are met by outsourced staff, coordinating with third-party vendors for regular performance reviews and compliance with contractual terms.
• Provide feedback to both permanent and outsourced staff based on performance evaluations, implementing development plans or corrective actions where needed.

Employee Relations and Conflict Resolution:

• Foster positive relationships between permanent employees and management by addressing grievances, ensuring open communication, and mediating conflicts.
• Serve as the point of contact for outsourced staff, addressing issues such as complaints, contract disputes, and performance concerns with third-party service providers.
• Liaise with outsourcing agencies to resolve disputes, manage contract renewals, and ensure compliance with labor laws.

HR Policy Development and Compliance:

• Assist in developing and enforcing HR policies related to attendance, leave management, compensation, and employee benefits for full-time employees.
• Develop guidelines for the effective management of outsourced staff, ensuring they comply with company policies, safety regulations, and industry standards.
• Ensure both permanent and outsourced employees comply with Nigerian labor laws, health and safety regulations, and environmental standards related to agricultural operations.

Compensation and Benefits Administration:

• Assist with payroll processing for full-time employees, ensuring timely and accurate payment of salaries, bonuses, and allowances.
• Oversee payroll for outsourced staff, working with third-party vendors to ensure wages are paid in accordance with contractual terms and local labor laws.
• Administer benefits such as health insurance, pensions, and leave entitlements for full-time employees, while ensuring outsourced staff receive benefits as stipulated in their contracts.

Employee Welfare and Engagement:

• Implement employee welfare programs that address the needs of full-time employees, including housing (if provided), transportation, and access to healthcare services.
• Ensure that outsourced staff have access to basic welfare facilities such as clean drinking water, rest areas, and safety gear while working on-site.
• Organize engagement activities to foster a positive work culture for both full-time and outsourced staff, promoting inclusivity across all levels of the workforce.

Attendance and Leave Management:

• Monitor attendance and leave records for full-time employees, ensuring compliance with the company’s attendance policies.
• Track the attendance of outsourced staff, coordinating with third-party vendors to ensure that workers meet attendance requirements, especially during peak seasons.
• Manage leave applications for permanent staff and ensure that outsourced workers’ leave entitlements align with contractual agreements.

HR Analytics and Reporting:

• Maintain accurate records of both full-time and outsourced staff, including contracts, performance reviews, attendance, and training completion.
• Generate regular reports on HR metrics such as employee turnover, absenteeism, training outcomes, and labor cost management, providing insights for both permanent and outsourced workforce management.

Workforce Planning and Seasonal Labor Management -

• Plan and manage the recruitment of seasonal outsourced labor during planting and harvesting periods, ensuring an adequate supply of workers to meet the agribusiness’s operational needs.
• Work closely with farm managers to optimize the deployment of both full-time and outsourced staff, ensuring labor efficiency during peak agricultural seasons.

Requirements

• HND/BSC degree in Human Resources Management, Business Administration, Agricultural Management, or related fields.
• HR certifications (e.g., CIPM, SHRM) are an added advantage.
• 3-5 years proven experience in HR generalist roles, preferably within the agribusiness or FMCG sectors.
• Experience in managing both Sahred Services and general HR functions in a dynamic, labor-intensive environment.

Skills:

• Strong organizational and project management skills.
• Excellent interpersonal and communication skills, capable of engaging workers across different levels.
• Knowledge of HR software and Learning Management Systems (LMS) for managing employee development programs.
• Familiarity with Nigerian labor laws and HR best practices in agricultural settings.
• Problem-solving and conflict resolution capabilities.
• Adaptability and flexibility, particularly in managing the workforce in rural and remote locations