Engineering Manager, Sustaining Software Engineering, Worldwide at Canonical

• As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical.
• Technical leadership and a solid background in software development is a must, so that you are able to help your team members grow professionally.
• You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.

What your day will look like

• Manage and lead a distributed team of engineers
• Hire, coach, mentor, provide feedback and career development guidance to your team
• Manage shift scheduling, measuring key performance indicators (KPIs), and training
• Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
• Demonstrate the very best of Canonical in customer interactions
• Set and manage expectations with other engineering teams, senior management, and external stakeholders
• Advocate and advance modern software development practices
• Grow a healthy, collaborative engineering culture in line with the company value
• Collaborate with other teams in the organisation
• Work from home with global travel up to 10% for internal and external events

What we are looking for in you

• You have interest and deep experience with three or more of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Postgresql, Mongo, deb or snap packaging
• Professional software delivery experience using C, C++, Go, Python, or similar
• You are knowledgeable and passionate about software development
• Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
• Experience with version control systems such as git
• Experience with debugging tools such as gdb, crash or other
• Demonstrated strong commitment to testing methodologies and maintainable code quality
• Excellent communication skills in the English language, both verbal and written
• Experience with Linux, with a preference towards Ubuntu
• Experience with Open Source and Open Source Business Models
• People management experience in a support organisation is a strong plus