Front Desk & Admin Officer at Total Data Limited

• We are looking to recruit a front desk and admin officer for our client in the solar industry.
• This role is essential to ensuring efficient day-to-day operations and maintaining a professional front office environment.
• The successful candidate will manage reception duties, provide administrative support, and contribute to the smooth running of the office.

Responsibilities

• Welcoming Visitors: Greet and assist guests, clients, and customers as they arrive, ensuring a professional and friendly reception.
• Handling Phone Calls: Manage incoming calls, direct them to the appropriate departments, and take accurate messages when necessary.
• Managing Appointments: Schedule, confirm, and coordinate appointments, and handle meeting room bookings.
• Providing Administrative Support: Assist with various administrative tasks to support office operations.
• Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times.
• Addressing Inquiries: Provide information and answer questions from visitors regarding the organization.
• Ensuring Security: Monitor visitor access, issue visitor badges, and enforce security protocols to maintain a safe environment.

Requirements

• Bachelor’s degree in management science or a related field.
• Over 2 years of proven experience, with prior experience in the solar industry and customer support considered an advantage.
• Strong Communication Skills: Excellent verbal and written communication abilities.
• Customer Service: Friendly and approachable with a focus on providing exceptional assistance.
• Multitasking Ability: Skilled at managing multiple tasks simultaneously without compromising quality.
• Organizational Skills: Effective in maintaining order and managing time efficiently.
• Technical Proficiency: Competent in using office software such as Microsoft Office, email, and scheduling tools.
• Problem-Solving Skills: Capable of addressing and resolving unexpected issues promptly.
• Professionalism: Consistently presents oneself in a professional manner.