Front Desk Officer at Choice Talents NG

Locations: Lekki-Lagos

Responsibilities

• Attend to every customer, take customers’ orders and provide the appropriate support.
• Educate and convince customers about new and existing products.
• Provide a welcoming environment for every customer.
• Facilitate error-free payment transactions for customers without oversight.
• Ensure that all products handed to customers are well packed and paid for.
• Collaborate with the office assistants to ensure a conducive vicinity for customers always, which must always be neat and presentable.
• Accept letters, packages, and new orders brought to the office, and redirect them to the appropriate departments.
• Request, order and track office supplies and equipment.
• Report office repairs, services and needs for procurement to the concerned department in a timely manner.
• Maintain a good record of products received and sold to avoid running out of stock or restocking a wrong product.
• Report every product related complaint and drop in sales of any product to management in real-time.
• Attend to every customer without getting agitated, violent, rude, or defensive.
• And any other duties assigned.

Qualifications / Requirements

• Must be a Female and less than 30 years
• OND, HND, or BSc in Business Admin or any related field.
• Minimum of 1 year experience in this role or related roles.
• Excellent communication skills, both in writing and orally.
• Excellent organizational and multi-tasking abilities.
• The candidate must be a friendly face and a breath of fresh air.
• Good Interpersonal skills and Customer Service Orientation.
• The candidate must be able to dress appropriately and always be punctual.
• Good Knowledge of MS office suite.
• Candidate is expected to live in Lekki or environs.

Monthly Salary:
To be negotiated with the employer