Head of HR (Maternity Cover) at Kuda Bank

Role Overview

• This is a maternity cover for the Head of HR for Nigeria, and the role is to support the Group Chief People Officer and heads of business units to ensure that HR & People Operations contributes to Kuda Microfinance Bank achieving its strategic and commercial goals in a compliant and enterprise value-adding manner.

Responsibilities

• Support the Group Chief People Officer, Executive leadership and business unit heads in managing employee relations issues, including but not limited to areas such as: improving individual employee performance; co-ordination of disciplinary, grievance and termination matters; maternity and paternity; flexible working requests; promotion and role reviews; redundancy and matters associated with broader organizational change and growth.
• Coach Executive leadership and business units to optimize team structures and organizational/performance effectiveness.
• Work with external legal counsel in respect of contentious employee-related matters.
• Act as first-point-of-contact for all payroll and compensation related matters whether these be query handling or in respect of ensuring data is up-to-date and ready for Finance use.
• Support the Finance department with monthly payroll management and any associated reporting or interface with relevant regulatory bodies.
• Administer the Company benefits and be the first point of contact for the providers – Private Medical, Pension, etc.
• Under the direction of the Compliance team support any on-going Compliance related training activities including but not limited to matters around interface with the regulator(s).
• Support activities and execute the approved Learning & Development strategy and events.
• Produce management information on Human Resources activities to provide meaningful data to the Board, the Executive Committee and the Risk & Compliance Committee in order that they can execute their duties in regard to the broader People Plan and manage all people-related risks.
• Attend and sometimes run the weekly HR meetings to establish current priorities and objectives and produces accompanying recruitment related MI so as to serve broader headcount and employment-related cost employment reporting.
• Run standard and bespoke reports from the company’s HRIS as needed by the business.
• Under the direction of the Compliance team support any on-going Compliance related training activities including but not limited to matters around interface with the regulator(s).
• Support activities and execute the approved Learning & Development strategy and events.
• Adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
• Consult with the Compliance department and/or escalate queries or issues related to permissions or legal and regulatory; upwards.
• Ensure that all requests from HR and Compliance are executed in a timely manner and within any deadlines communicated.
• Follow Company procedures for adherence to data protection procedures (GDPR) and ensure data protection is embedded in business processes. Consult with the Data Protection Officer as required, and report concerns or breaches of procedure in a timely fashion.
• Help to identify areas of improvement to company policies and procedures and work with the relevant Heads of department to implement changes to policies and procedures as required.
• Follow up on outstanding HR and Compliance related items with a crossover agenda as it relates to HR, Compliance and Health & Safety.
• Work with the Lead Office Operations Manager to ensure effective Health and Safety measures and policies are in place and adhered to at Kuda MFB locations.

Requirements

• A relevant HR Qualification
• A minimum of 4 years’ experience in a Senior HR role.
• Proven HR operational experience in the key results areas.
• Strong knowledge of and remains up to date on Nigerian employment legislation.
• Good command of spoken and written English
• Strong interpersonal skills – the ability to influence, communicate and develop relationships effectively and at the highest levels in the organisation.
• Ability to work confidently with external suppliers such as employment counsel.
• Strong planning and organisation skills.
• Attention to detail and the production of high-quality documentation.
• Problem-solving and decision-making.
• Microsoft Word, Excel, PowerPoint, Outlook and Google Suites.
• People-person with a welcoming personality.

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to:

• Pension
• Competitive annual leave plus bank holidays
• Group life insurance
• Health insurance
• L&D training
• We are advocates of work-life balance and offer a 3 day per week remote working option