Operations Manager at The Advancement Place

Job Summary

• The Operations Manager will oversee the daily operations of the dining-on-waterways experience, ensuring efficiency and safety.
• This role requires a highly organized individual with a strong background in operations, exceptional leadership skills, and the ability to manage a diverse team.

Responsibilities

• Coordinate and oversee all boat cruise operations including navigation, maintenance, guest services, and safety protocols.
• Develop and implement strategies to drive sales and maximize bookings for the boat cruise on waterways.
• Manage the booking system, ensuring accurate and timely processing of reservations.
• Work with the marketing team to promote the boat cruise and attract new customers.
• Track sales performance and provide regular reports to management.
• Prepare and manage operational budgets, including expenses related to maintenance, supplies, and crew salaries.
• Monitor and control costs to stay within budget while maintaining high service standards.
• Oversee the maintenance and repair schedules of the boat to ensure optimal functionality and appearance.

Qualifications

• B.Sc in Hospitality and Tourism
• 3 years experience
• Excellent communication skills
• Ability to drive sales