Rental Operation Officer at Talents and Skills Africa

Summary

• Rental Manager Job Summary The Rental Manager is responsible for managing the rental process for a variety of properties. The Rental Manager will oversee the renting of properties, from the initial marketing of the property to the finalization of the rental contract.
• The Rental Manager will oversee the rental process for both short-term and long-term rentals, ensuring that all rental procedures are followed. Additionally, the Rental Manager will be expected to handle customer service inquiries, investigate and resolve complaints, and ensure that all rental units are kept in optimal condition.
• The Rental Manager must possess excellent customer service skills and knowledge of applicable laws and regulations.

Description 

• The Rental Manager is responsible for managing the rental of property, including collecting rent payments, managing maintenance requests, and handling tenant inquiries.
• They must also ensure that all leases and rental agreements are up-to-date and in compliance with local ordinances. The Rental Manager should have excellent communication and organizational skills with the ability to multitask.

Role Purpose

• The purpose of a Rental Manager is to oversee the rental of residential and commercial properties. This role involves managing the day-to-day operations of the rental properties, such as leasing, tenant relations, maintenance, inspections, and financial management. The Rental Manager is also responsible for developing, implementing, and enforcing policies and procedures related to the rental of the properties.
• The Rental Manager should ensure that all rental activities are conducted in accordance with all applicable laws, regulations, and standards. Additionally, the Rental Manager should strive to maximize rental revenue, minimize rental vacancies, and maintain the properties in a safe and attractive condition.

Duties

• Planning and scheduling rental operations
• Ensuring customer satisfaction
• Negotiating rental contracts
• Managing rental staff
• Maintaining rental records and accounts
• Monitoring rental equipment

Requirements

• Excellent customer service skills
• Ability to work independently
• Knowledge of rental regulations and procedures
• Good organizational and problem-solving skills
• Familiarity with basic computer programs

Skills:

• Organizational skills
• Customer service skills
• Excellent communication skills

Personal Traits:

• Strong communication skills
• Organizational skills
• Leadership skills
• Problem-solving skills