Senior, Learning and Development at Human Capital Partners (HCP)

Job Description

• The L&D Senior Associate serves as the project manager of core L&D services (except assigned to a specific service line – open training, e-learning or implant) and operations.
• The responsibility is to help coordinate and manage all operations of L&D core services: preparing marketing materials, selling L&D services, preparing for and attending client meetings, conducting needs analysis, objectives setting, programme/curriculum design, content development, implementation, evaluation and reporting.

RESPONSIBILITIES

• Third-level review of official L&D documents - proposal, engagement letters, memos emails and reports.
• Supervises / is responsible for quality work and activities of the L&D SAs, ESAs & Interns and provides adequate coaching support for them.
•  Delegate all admin and core functions to team members (SAs, ESAs and Interns) and monitor and track performance. Provide feedback to team members and to the performance manager.
• Facilitate Training Sessions.
• Responsible for conducting needs analysis, should be able to interpret client briefs and generate training curriculum with minimal supervision.
• Develop Training Modules with no supervision: able to research and develop appropriate tools needed for training sessions (Cases studies, videos, games, activities and exercises).
• Ensure that all team members are motivated, engaged and productive.
• Manage the performance and development of the team.
• Build new relationships and deepen existing ones for business development.
• Create innovative ideas to improve L&D processes.
• Routine check on the quality of information captured on the L&D Data Base / Tracker.
• Prepare/ review weekly and monthly reports on training activities, showing jobs done, and financials standing.
• Manage logistics when travelling for training engagements (Checking Inn, Excess Luggage, Trolleys and Luggage movements, Custodian of Receipts) in the absence of an SA and Intern.

REQUIREMENTS

• First degree in Human Resources, Social Sciences, Humanities or a related discipline with a minimum of a 2nd Class Upper grade from an accredited university.
• Minimum of five (5) years learning and development experience preferably from a Human Resources Consulting environment.
• Possession of a Post Graduate degree and relevant professional certifications such as CIPM, SHRM, CIPD, e.tc. will be an added advantage.