Supermarket Supervisor at Sunrise Universal Integrated Supermarket

Summary of Responsibilities

• Ensure customers receive a warm welcome and exceptional customer service.
• Monitor the store to ensure standard hygiene and safety guidelines are adhered to by customers and subordinates.
• Monitor items on the shelf or products on display to encourage customer purchases.
• Carry out regular checks on the stocks to prevent damages or theft.
• Carry out training and re-training of staff on excellent customer services.
• Carry out stock/inventory reconciliation on daily basis to avoid stock out.
• Drive all subordinates to attend to customers' needs and requests courteously.
• Liaise with the supply chain/procurement team to ensure timely delivery of stock etc.

Academic Qualifications and Skills

• BSc / HND in social science or related field.
• Minimum of 3 years working experience in a supermarket.
• Attention to detail and pleasant personality.
• Ability to work with less supervision and multitask.
• Good interpersonal skills and ability to work under pressure from customers.
• A good team player and problem-solving skills.
• Ability to track inventory.
• Computer savvy and ability to use Microsoft Office.