Available Jobs at Stanbic IBTC Bank

Job Description

Provide support for attainment of transactional processing targets across E-Channels through engagement of Internal and external stakeholders for optimal utilisation of digital Channels applications.

Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Purchasing and Procurement

Additional Information

• Daily reporting on-boarded Merchants across e-commerce, and multibank platforms
• E commerce Daily transactional reporting
• Review of all submitted documents for Onboarding on ecommerce/multibank platforms and SME Internet banking platforms and ensuring that the correct customer details are captured on the respective platforms
• Ensure timely resolve on all request logged on service desk within SLA.
• Ensure timely resolve on all request sent via email with appropriate feedback given to the requester

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Job Description

To manage cash distribution vendor relationships and performance for efficient and effective service delivery within the bank's risk appetite. Responsible for defining material outsourcing business requirements as input into vendor outsourcing, establishing and leading cross functional vendor sourcing teams, vendor contracting, vendor billing and payments processing, vendor performance management, vendor strategic alignment, third party risk management and asset lifecycle management.

Qualifications

Minimum Qualifications

Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Purchasing and Procurement

Experience Required

Delivery Enablement

Technology

5-7 years

• Leading cross functional vendor sourcing teams including defining technical and non-technical requirements, evaluations, selection, contracting, performance, and relationship management • Experience in financial budgets, cost management, vendor invoice processing and ability to read, understand and interpret income statements and balance sheets. • Cash value chain equipment maintenance management experience.

5-7 years

• Experience in cash services products and processing. Business, Finance and People Management experience is a critical requirement for this role.

5-7 years

• Proven experience in production, with particular experience in service industry and/or fast moving consumer goods. Experience within a customer facing environment, with management across geographic boundaries essential. Experience in managing multiple client interfaces and dealing with variable issues.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Details
• Developing Expertise
• Developing Strategies
• Embracing Change
• Establishing Rapport
• Examining Information
• Generating Ideas
• Interacting with People
• Making Decisions
• Producing Output
• Pursuing Goals
• Resolving Conflict
• Seizing Opportunities
• Showing Composure
• Taking Action
• Team Working
• Thinking Positively
• Understanding People

Technical Competencies:

• Banking Process & Procedures
• Coaching and Mentoring
• Deal Negotiation
• Dispute Negotiation
• Product Related Systems (Business Banking)
• Risk Management
• Supplier Relationship Management
• Tender Process