Fresh Jobs at Catholic Relief Services (CRS)

Job Summary:

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities: 

Responsibilities:

1. Facility and Equipment Management: 
   • Conduct routine equipment checks to ensure they are in good working condition
   • Support proper service/maintenance requests in accordance with Agency's policy
   • Maintain an up-to-date inventory of office furniture and equipment
   • Regularly review, clean, and repair furniture as needed
   • Evaluate requests for new furniture and coordinate with vendors and procurement for purchases
   • Order replacement parts, including those for file cabinets
   • Dispose of damaged or broken furniture using environmentally friendly practices
   • Maintain and manage keys for furniture
   • Review and process staff requests for furniture moves
   • Order necessary materials for furniture relocations and storage
2. Documentation and Record Keeping: 
   • Help collate facilities process support documents and store them both on SharePoint and in files
   • Maintain accurate records of all facility-related activities and transactions
3. Guest House Management: 
   • Help maintain a functional booking and management system for CRS guest houses
   • Manage the requests and inventory for the guest house.
4. Vendor and Service Provider Coordination: 
   • Assist with coordinating vendor services
   • Guide and supervise vendors while they are on the premises
   • Contact vendors for various service needs as required
   • Ensure supplies and equipment are in good condition and replaced regularly
   • Act as a liaison between vendors and the organization to ensure smooth service delivery
5. Emergency Response: 
   • Help respond to emergencies or urgent issues as they arise
6. Communication and Administrative Support: 
   • Facilitate communication with all units of the organization and external stakeholders as relevant
   • Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents
   • Provide specialized administrative transactions and processes (e.g., translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages)
7. Petty Cash Management: 
   • Serve as the backup Petty Cash Custodian
   • In the absence of the primary custodian, manage and maintain the petty cash fund according to established procedures
   • Ensure accurate record-keeping of all petty cash transactions
   • Assist in reconciling petty cash accounts as needed
   • Adhere to all security protocols related to handling and storing petty cash
   • Participate in required training on petty cash management procedures
   • Support the implementation of any new petty cash processes, as directed by management
8. General Facilities Support: 
   • Assist the Facilities Manager with day-to-day operations
   • Contribute to maintaining a safe and efficient work environment
   • Perform other facilities-related tasks as assigned
9. Expatriate Housing Management: 
   • Assist the Senior Facility Officer in identifying and assessing housing options for expatriate staff
   • Support the move-in and move-out processes for expatriate staff, including inventory checks and handover procedures
   • Assist in managing maintenance and repair requests for expatriate housing
   • Assist the Senior Facility officer to maintain up-to-date records of all expatriate housing, including lease agreements, inventories, and maintenance histories
   • Conduct regular inspections of expatriate housing to ensure compliance with CRS safety and security standards
   • Liaise between expatriate staff and property owners/managers to address any housing-related issues or concerns

Basic Qualifications 

• HND/BSc in Business Administration, Economics, Administration, Management, or related Social Science and/or Engineering field.
• Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.

Preferred Qualifications 

• Knowledge of computer software – MS Office, particularly Excel and Word. 
• Basic knowledge of generators, air conditioners, refrigerators, and electric cable connections. 
• Basic knowledge of office and equipment maintenance. 
• Excellent written and oral communication skills in English. 
• Demonstrate a high level of initiative, diplomacy, and tact.
• Must be flexible and work independently and as part of a team.

Knowledge, Skills, and Abilities  

• Good time management skills with the ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills 
• Proactive, resourceful, solutions-oriented and results-oriented

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Job Summary:

As Deputy Chief of Party II, you will provide overall management of and have responsibility for an area of the USAID-FtF Resilience project, and act on behalf of the Chief of Party as needed, including global representation to the donor to serve the poor and vulnerable. Your management and technical knowledge will ensure the delivery of high-quality programming and advance the position of CRS as a leading agency in the fields of Agriculture, Nutrition, Livelihoods and Market Systems Development Resilience. As a senior leader you will proactively manage security and mitigate security risks.

Roles and Key Responsibilities:

• Manage key aspects of the development, implementation, and consolidation of the USAID FtF Resilience project. Serve as a technical point of contact to USAID-FtF as well as public, private and non-government stakeholders, when needed. 
• Manage key technical functions of the project to meet donor expectations in terms of timely and quality results and budget. Support the CoP to ensure coordination between program and operations leads. Contribute to ensuring the CRS program quality standards are adhered to per Monitoring, Evaluation, Accountability, and Learning (MEAL) policy and procedures.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching and mentoring. Strategically tailor individual development plans and complete performance assessments for direct reports. Contribute to the development of staffing plans and the recruitment process of senior staff. 
• Collaborate with the CoP to manage and mitigate risk through monitoring national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans. 
• Promote, uphold, and model a commitment to the efficient use of agency and donor resources. Help ensure compliance with USAID-FtF grant regulations, including financial tracking and oversight of partner budgets, finance, administration, and reporting to USAID. 
• Maintain relationships with key staff of consortium partner organizations. Contribute to coordination of the roles and activities of staff from other consortium member organizations in implementation in line with CRS partnership principles. 
• Create and maintain proper conditions for learning. Establish a safe environment for sharing ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Identify performance gaps and training opportunities for CRS and partner staff and recommend training and technical assistance.

Knowledge, Skills and Abilities

• Strong strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities with diverse/multi-disciplinary teams. Coaching skills.
• Proactive, resourceful, solutions-oriented and results-oriented.

Preferred Qualifications

• Recognized leader in the sector as demonstrated by peer-reviewed publications, conference presentations, etc.
• Demonstrated experience of successful program management, including management of complex, high-value, multi-activity projects, with complicated logistics.
• Experience engaging partners and strengthening partnerships. Knowledge of CRS partnership strategy is a plus.
• Familiarity with USAID’s Resilience Policy and USAID's overall thinking and approaches to building resilience.
• FtF experience desired
• Ability to represent and present at high levels.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Basic Qualifications

• Master’s degree in International Development, International Relations or a relevant technical area.
• 7 or more years’ relevant management and technical experience.
• 5 years experience managing donor funds, including multi country grants. Strong knowledge and experience in budget management.
• Recognized technical experience and qualifications in sector as demonstrated by peer reviewed publications, conference presentations etc.
• Demonstrated experience of successful management, including management of functions of complex, high-value, multi-activity projects, with complicated logistics.
• Staff management experience and abilities that are conducive to a learning environment. Experience coaching.