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  • Posted: Jun 19, 2024
    Deadline: Jun 30, 2024
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    Welcome2Africa International is a private sector development company headquartered in London, United Kingdom Founded in 2012 with the vision to redefine the image of Africa, Welcome2Africa specialises in catalysing investment interest in the continent, with a current focus on agribusiness. The private sector has long been acknowledged as the engine of econo...
    Read more about this company

     

    Head of Operations (Head HR/Admin )

    Job Summary:

    • Welcome2Africa International is seeking a visionary and experienced Head of Operations to lead and elevate our human resources, administrative and overall operational functions, spearheading initiatives to enhance efficiency, employee well-being, and alignment with modern workplace practices. As a key member of our leadership team, you'll be responsible for shaping and implementing HR strategiesstreamlining operations through digitization, and establishing efficient structures and processes to propel the company's growth.

    Responsibilities:

    Human Resources Leadership:

    • Develop and implement comprehensive HR policies and procedures aligned with best practices and labor laws.
    • Oversee the entire recruitment and onboarding process, attracting top talent and ensuring a smooth integration into the team.
    • Cultivate a positive and productive work environment by fostering open communication, addressing employee concerns, and administering benefits programs.
    • Conduct performance reviews, provide ongoing feedback, and facilitate professional development opportunities for staff.

    Operational Management & Digitization:

    • Oversee all daily operations, ensuring seamless workflow and efficient resource allocation.
    • Lead the evaluation and implementation of digital solutions to streamline processes and enhance efficiency.
    • Develop and implement digital document management systems to improve organization and information accessibility.
    • Standardize data collection and reporting practices for improved efficiency and data-driven decision-making.
    • Monitor key performance indicators (KPIs) to identify areas for improvement and implement effective solutions.

    Administrative Excellence:

    • Supervise daily administrative tasks, ensuring smooth operations and high levels of organization.
    • Manage office facilities, equipment, and supplies, optimizing resource utilization.
    • Oversee vendor relationships and negotiate contracts to secure the best value for the company.
    • Coordinate travel arrangements and accommodations for staff.
    • Organize office events and team-building activities to foster collaboration, morale, and employee well-being.

    Project Coordination & Task Management:

    • Coordinate and oversee projects, ensuring timely completion and alignment with overall business objectives.
    • Collaborate effectively with various departments to bridge communication gaps and achieve shared goals, with a particular focus on donor engagements.
    • Implement strong project management practices and utilize relevant software to ensure successful project execution.

    Team Leadership:

    • Lead and motivate a cross-functional team, fostering a collaborative and results-oriented environment.
    • Provide clear direction, ongoing coaching, and mentorship to empower team members and maximize their potential.

    Communication & Collaboration:

    • Foster effective communication across departments, ensuring all stakeholders stay informed and aligned.
    • Regularly communicate project progress and operational updates to keep leadership informed.
    • Employ strong conflict resolution skills to address challenges and maintain a positive work environment.

    Qualifications:

    • Bachelor's degree in Human Resources Management, Business Administration, or a related field (Master's degree preferred).
    • 4+ years of proven experience in a senior HR and Administration role, demonstrating exceptional leadership and management skills.
    • In-depth knowledge of HR best practices, labor laws, and regulatory compliance.
    • Experience in developing and implementing HR policies, procedures, and programs.
    • Strong analytical and problem-solving skills with a data-driven approach to decision-making.
    • Excellent interpersonal and communication skills with the ability to build strong working relationships across all levels.
    • Proven ability to create and sustain effective organizational structures and processes.
    • Proficiency in HR software solutions such as Zoho People, Zoho Recruit, and other relevant platforms.
    • Experience with project management software (e.g., Zoho Projects and other relevant softwares.
    • Working knowledge of cloud-based office productivity tools
    • Understanding of digital transformation principles and a passion for streamlining processes.

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    Project Lead

    Job Summary:

    • Welcome2Africa International is seeking a highly-motivated and results-oriented Project Lead to join our dynamic team.
    • You'll play a pivotal role in driving the success of our projects and initiatives across our core sectors.
    • Working closely with departmental leads, you'll oversee a diverse range of projects and programs from conception to completion, fostering a collaborative and results-oriented environment.

    Responsibilities:

    Project & Program Management:

    • Lead the planning, execution, and closure of internal and external projects, programs, and across various sectors (Agriculture, Maritime, Solid Minerals, Energy).
    • Develop and implement comprehensive project and program plans, including timelines, budgets, resource allocation, risk mitigation strategies, and clear checklists to ensure smooth execution.
    • Utilize strong organizational and time management skills to ensure project and program deliverables are met on time and within budget.
    • Monitor project and program progress, identify and address potential roadblocks, and implement corrective actions as needed.
    • Facilitate effective communication with stakeholders, providing regular progress updates and ensuring project and program alignment with strategic goals.

    Proposal Development & Risk Management:

    • Collaborate with internal teams to develop compelling project and program proposals that secure funding and resources.
    • Conduct thorough risk assessments and develop proactive mitigation strategies to minimize project and program disruptions.
    • Stay informed of industry trends and adapt project and program approaches based on evolving circumstances.

    Team Leadership & Collaboration:

    • Lead and motivate project and program teams, fostering a collaborative and high-performing environment.
    • Delegate tasks effectively, provide clear direction, and empower team members to contribute their best work.
    • Develop clear checklists and work hand-in-hand with the Operations Lead and all Departmental Leads to ensure seamless project and program execution across departments.
    • Build strong relationships with internal and external stakeholders, fostering smooth communication and collaboration.

    Qualifications:

    • Bachelor's degree in Business Administration, Project Management, or a related field (Master's degree a plus).
    • 3+ years of experience in project management, with a proven track record of successfully leading and delivering complex projects and programs.
    • Strong understanding of project management methodologies.
    • Proficiency in project management software (e.g., Zoho Projects) and other relevant software.
    • Excellent analytical and problem-solving skills with a data-driven approach to decision-making.
    • Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
    • Strong leadership and coaching skills, with the ability to motivate and inspire team members.
    • Project Management Certification or similar is a plus.

    go to method of application »

    Operations Analyst (HR & Admin)

    Job Summary:

    • As an Operations Analyst, you'll report to the Head of Operations and be responsible for providing comprehensive support across various HR and Administrative tasks.
    • You'll contribute to a positive and productive work environment by managing personnel records, coordinating onboarding processes, and collaborating with colleagues on projects and initiatives.
    • Additionally, you'll champion the digitization of our processes, streamlining workflows, and promoting data-driven decision-making.

    Responsibilities:

    HR & Administrative Support:

    • Maintain physical and digital personnel records, ensuring accuracy and compliance with regulations.
    • Assist with the recruitment, onboarding, and training of new employees.
    • Coordinate and support team members with their projects and activities.
    • Provide assistance with various HR functions as needed.
    • Interface and provide support to co-workspace occupants.

    Process Digitization & Efficiency:

    • Analyze existing HR and administrative processes to identify opportunities for digitization.
    • Implement digital solutions and tools to streamline workflows and enhance efficiency.
    • Manage and maintain digital document management systems.
    • Contribute to the development and implementation of a data-driven approach for HR and administrative functions.

    Performance & Policy Adherence:

    • Assist with developing and utilizing performance tracking tools.
    • Promote adherence to company policies and procedures.

    Collaboration & Communication:

    • Work effectively with the Operations Lead and other team members to achieve departmental goals.
    • Maintain clear and consistent communication with colleagues and stakeholders.

    Additional Responsibilities:

    • Perform other duties as assigned by the Operations Lead.

    Qualifications:

    • Bachelor's degree in Human Resources Management, Business Administration, or a related field (preferred).
    • 1-2 years of experience in an HR or administrative support role.
    • Strong understanding of HR processes and best practices.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
    • Excellent organizational and time management skills.
    • Proficient in data entry and comfortable working with databases.
    • Attention to detail and a commitment to accuracy.
    • Strong analytical and problem-solving skills.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team.
    • Passion for process improvement and digital transformation.

    Benefits:

    • Competitive salary range: ₦80,000 - ₦120,000 per month.
    • Opportunity to work in a fast-paced and dynamic environment.

    Method of Application

    Please submit your resume and a cover letter detailing your relevant experience and qualifications to hr@welcome2africaint.com 

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