Latest Jobs at First Bank Nigeria

Job Description

• Manage the accurate and timely settlement of all types/forms of MasterCard transactions (domestic and International) done on various platforms (POS, ATM, Web, QR
• Supervise/monitor the resolution of all attendant issues on MasterCard products. 
• Oversee all functions performed by other officers in MasterCard settlement team to ensure the team’s efficiency through timeliness and accuracy of all activities. 
•  Oversee the management of all accounts used in the settlement of MasterCard products (including MasterCard Receivable and Payable Accounts, MasterCard Cash Disbursement, MasterCard Transaction Suspense, MasterCard SCB Offshore and Nostro Accounts) and review of open items on these accounts. 
• .Ensure that proper settlement procedures are established for all transactions on new MasterCard e-products that may be launched by First Bank or other Banks but will impact on us. 
• Ensure that all files are downloaded from MasterCard connect daily and back-up copies kept.
• Ensure all settlement entries passed are reviewed, verified and  passed in respect of all settlement processes within MasterCard team. 
• Ensure the daily transmission, to Interswitch SFTP, of all MasterCard POS transactions on the Bank’s acquired MasterCard accepting POS.
• Analyze transaction trends and ensure monthly reports are prepared to track volume and values of transactions across all MasterCard products to enable the bank track product performance.
• Ensure monitoring of Offshore Account is done.
• Oversee upload and accurate reporting of global collection only (GCO) transactions to ensure the bank’s compliance and avoid penalties from MasterCard.
• Ensure that proper settlement procedures are established for all transactions on new MasterCard e-products that may be launched by First Bank or other Banks but will impact on us. 
• Oversee all functions performed by other officers in MasterCard settlement team to ensure the team’s efficiency through timeliness and accuracy of all activities.
• Collaborate with IT, Business Solutions team, Product managers and other stakeholders for rollout of new initiatives on MasterCard settlement.
• Engage switches, card schemes and third-party processors on exceptions or issues identified with settlement and follow up to ensure resolution.
• Ensure timely collation and sending of Merchant Settlement reports to E-business Relationship Managers. Also, ensure merchant complaint issues are promptly resolved. 
• Ensure prompt reconciliation and posting of all MasterCard exceptions/dispense error and partial dispense transactions. 
• Monitor Naira MasterCard exchange rate trend and report any variation to E-business group for appropriate action. 
• Ensure timely collation and sending of Merchant Settlement reports to E-business Relationship Managers. Also, ensure merchant complaint issues are promptly resolved. 

Qualification

• Minimum Education: 1st Degree in a numerate discipline
• Minimum experience: 8 years, 5 of which must have been spent in e-Banking/Products

go to method of application »

Job Description

• Manage the seamless delivery of new in-house applications that do not settle via the switches.
• Daily supervision, review of settlement files and upload of: 
• Customs duties manual collections 
• Nigerian Export Supervisory Scheme (NESS) collections 
• Customs duties Paydirect collections
• Resolution of failed Custom & NESS transactions on PayDirect & Firstcollect Platforms
• Supervise the daily, weekly and monthly statutory returns and reports in respect of manual Customs Duties collections remittance, NESS and NDCC remittances before submission to CBN and the various Customs ports 
• Ensures timely processing in the deactivation of Direct Debit Mandates customers (ARM Insurance, etc.) 
• Resolution of failed transactions initiated by various customers on inhouse application platform.
• Supervision of dispatched mailer to Lagos branches and upcountry branches via the courier service 
• Supervision and monitoring of record keeping of documents for customs, NESS and pin mailer.
• Ensures prompt weekly settlement and pre-reconciliation of PAYU in-branch transactions 
• Carries out daily reconciliation of biller transaction report with the settlement report for Firstbillspay settlement
• Reviews with the billers on variances with settlement and ensures prompt reversal is done to prevent loss of funds
• Prepares monthly invoice payment for the vendor via WEBADI and follows up to ensure prompt payment processing by the procurement and Centralized admin unit.
• Monitoring and recoup of funds to Ebusiness receivable account
• Conduct a second level authentication check on prepared E-tranzact settlement data upload file 
• Authorizes e-tranzact for settlement debits after obtaining approval from Heads of Settlement, Account monitoring and concurrence from the Head of department.

Education

• Minimum experience: 8 years, 5 of which must have been spent in e-Banking/Products
• Minimum Education: 1st Degree in a numerate discipline

go to method of application »

JOB OBJECTIVE(S)

• Supervise and manage the VISA Settlement Desks In line with stated processes and procedures.

DUTIES & RESPONSIBILITIES

• Supervises the prompt and accurate settlement of all variants of the VISA Card (Classic, Gold, Premium and prepaid) across the different transaction types (Domestic & International transactions) and across the available channels (ATM, POS and Web)
• Oversees the timely and accurate treatment of all VISA Dispense errors, chargebacks, representments, cash disbursement reversal adjustments and refunds.
• Manages the settlement of VISA First Pay link transactions.
• Partner with Account monitoring and Investigating team in the review and resolution of
• reconciliation entries on Visa related accounts
• Supervises timely upload of all  off cycle, annual and monthly credit card repayment as
• Processing of upload files from other sections of the unit.
• Manages the correct recognition of fees, charges and income for all VISA transactions.
• Ensures prompt and accurate funding of offshore accounts.
• Ensure timely resolution of discrepancies and enquiries on customers’ accounts and
• merchant settlements related to VISA transactions.
• Monitor and close all SLAs emanating from VISA settlement activity.
• Ensure proper and adequate stakeholders’ engagement as the need arises.
• Ensures a database of VISA activity files are maintained and updated.
• Review with the business and processing of VISA International monthly billing to the Bank(training costs, issuer fees, acquirer fees, etc.)