Fresh Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

Job Purpose

• As a Product Manager, you will be responsible for solving business objectives in line with customer needs, developing user requirements and translating them to user experiences and product requirement documents.
• You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, and implementing, testing and deploying our software products features.
• You will also work closely with the design, engineering, marketing, compliance, legal & other related teams to define and execute the next important thing to work on.

Responsibilities

Business Development

• Work closely with Business Leadership in driving key objectives and results for the business unit.
• Own and develop relationships with partners, working with them to optimize and enhance our integration.
• Handle internal and external project communication.

User Discovery

• Create, plan and execute user research workshops that drive business objectives.
• Conduct user research using appropriate research methodologies.
• Systematically create and explore opportunities and solutions for ideas that solve customer problems.
• Distill and present research findings to key stakeholders.
• Work closely with designers in crafting ideas to test.
• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.

Usability Testing

• Design and execute appropriate usability tests for a product or feature.
• Collate, analyze and report on findings to key stakeholders.

Product Design

• Develop, test & iteratively improve low-fidelity wireframes for features and products.
• Coordinate product design (high fidelity & prototypes) efforts using validated theories.

Product Development

• Defined tested and verified customer requirements to the engineering team, working closely with Technical Product Management to deliver features to required specifications.
• Perform quality assurance to ensure the solution being delivered is in line with the customer's requirements.

Product Analytics

• Define, set up and monitor key product OKPs & KPIs in line with the business objectives.
• Gather and analyze customer feedback.
• Generate insights and recommendations based on product usage and report findings to stakeholders.

Other

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Report on common sources of technical issues or questions and make recommendations to the product team.
• Work closely with marketing in designing awareness, sales and go-to-market campaigns.

Requirements

• The candidate must have 5+ years of experience in product management in complex/matrix environments with some expertise in user experience.
• Preferably within a fintech, banking or technology organization.
• Proficiency in various user research techniques.
• Proficiency in various user usability testing techniques.
• Proficiency in various user data analysis tools and techniques.
• Effectively and appropriately communicate with various internal & external stakeholders.
• Exceptional writing and editing skills, combined with strong presentation and public speaking skills.
• Strong experience in a dynamic product management role.
• Ability to efficiently manage and juggle multiple responsibilities.
• Experience in working with several cross-functional teams - engineering, marketing, legal, etc.
• Diplomatically present your findings across to encourage buy-in.
• Excellent planning, problem-solving and strategic thinking skills.
• Experience leading multiple and distributed teams.
• Solid experience in writing SQL queries
• Strong knowledge in generating process documentation
• Experience designing or creating user interfaces.

go to method of application »

• We are looking for a talented, creative and data-driven Head of Brand (Director level) to join our creative and production teams and help us to lead the development of Moniepoint's equity as well as ensuring that all brand decisions ultimately result in stronger user acquisition, engagement and retention. As a Head of Brand you will be developing and executing comprehensive communication campaigns that elevate the brand equity, effectively communicate Moniepoint's value proposition and resonate with diverse target audiences.
• This role requires a strategic thinker with a creative mindset, excellent project management skills, deep knowledge of brand tracking methods and consumer research.
• We are looking for a passionate storyteller who can build an impactful and unique story that resonates with our target audience and connects it with the Moniepoint products, fostering preference and loyalty over time

What you'll get to do:

• Your main KPIs will be brand metrics such as Salience, Meaningful and Differentiation scores and your main objective will be to drive Top of Mind and Preference for the Moniepoint brand.

You will:

• Take part in the ongoing evolution and refinement of Moniepoint's brand strategy, ensuring continuous alignment with the company's brand objectives and evolving business goals
• Ensure we reach our Brand Equity goals
• Translate business goals into the positioning strategy and set creative goals
• Lead a mature creative team formed of strategists, static and motion designers, copywriters and content writers - all under the direction of a Creative Director
• Lead an internal expert production team that can deliver end to end TV ads and other types of creative productions.
• Lead the end-to-end development of TV campaigns, from project planning, concepts development, consumer testing and production.
• Spearhead the relationship with creative agencies and production houses to produce high-impact communication that resonates with diverse target audiences, ensuring adherence to timelines and budgets
• Collaborate, provide guidance and support regional and local marketing to maintain brand integrity while localizing .
• Collaborate closely with cross-functional teams, including performance marketing and CRM to develop a robust pipeline of digital communications to accelerate new customer acquisition.
• Track and monitor communications budget.

To succeed in this role, we think you should have

• Minimum 8 years of professional experience in brand management/communication role (FMCG/CPG is a plus).
• University degree in Business administration
• Strong understanding of brand strategy and the ability to translate it into compelling TV creatives.
• Hands on experience in TV campaigns development full process, managing the relationship with internal teams, agencies and delivering feedback.
• Excellent project management skills with a track record of delivering high-quality campaigns with set timelines and budgets.
• Proven experience in executing integrated marketing campaigns across channels (including ATL & BTL)
• Strong understanding of brand positioning, messaging, and storytelling techniques.
• Strong analytical skills with proficiency in qualitative and quantitative research methodologies.
• Strong proficiency in analyzing and leveraging data and consumer insights to drive strategic decision-making.
• Fluent in English