Jobs at Excel and Grace Consulting

Responsibilities

• Supervise and mentor a team of automotive technicians, service advisors, and support staff. Conduct regular performance reviews, provide training, and foster a collaborative work environment.
• Oversee daily workshop operations, including scheduling, workflow management, and inventory control. Ensure that all service and repair work is performed efficiently and to the highest quality standards.
• Handle customer inquiries and complaints with professionalism and empathy. Ensure that all customer interactions are handled effectively and that service and repair work meets or exceeds customer expectations.
• Implement and maintain quality control procedures to ensure that all work performed meets safety and industry standards. Conduct regular inspections and audits to ensure compliance.
• Monitor and manage departmental budgets, including labor costs, parts inventory, and other expenses. Develop strategies to enhance profitability and operational efficiency.
• Identify areas for process improvement and implement changes to enhance productivity, customer satisfaction, and overall service quality.
• Prepare and present regular reports on departmental performance, including key metrics such as service revenue, customer satisfaction, and technician productivity.
• Ensure that all work is performed in accordance with company policies, legal requirements, and health and safety regulations.

Qualifications

• Minimum of 2 years of experience in automotive service management or a related field, with a proven track record of leading teams and managing workshop operations.
• Relevant technical certification or degree in Automotive Technology, Business Management, or a related field is preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in automotive diagnostic tools and repair techniques.
• Solid understanding of financial management and budgeting.
• Customer-focused with a passion for delivering exceptional service.
• Detail-oriented and able to handle multiple tasks simultaneously.
• Proactive problem-solver with a strategic mindset.

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Responsibilities

• Overseeing day-to-day accounting operations, including accounts payable, receivable, and general ledger.
• Preparing and analyzing financial statements, including income statements, balance sheets, and cash flow statements.
• Ensuring accurate and timely monthly, quarterly, and annual financial closings.
• Reconciling bank accounts and general ledger accounts.
• Understanding and applying accounting principles to food production.
• Preparing and analyzingfinancial performance reports
• Preparing and filing corporate and property tax returns.
• Ensuring compliance with tax regulations and handling tax audits.
• Researching and implementing tax-saving strategies
• Conducting financial analysis to identify trends, opportunities, and risks.
• Preparing budgets and forecasts.
• Providing financial insights to management for decision-making.
• Implementing and maintaining internal controls to safeguard assets and ensure financial accuracy.
• Conducting regular internal audits and compliance reviews.
• Supervising and mentoring accounting staff.
• Delegating tasks and responsibilities.
• Developing and implementing accounting policies and procedures.

Qualifications

• Bachelor's Degree in Accounting.
• Professional accounting certification (e.g., ACCA, CPA) preferred.
• Minimum of 3-5 years of accounting experience, preferably in the foodindustry.
• Strong understanding of accounting principles and practices.
• Proficiency in accounting software (e.g., QuickBooks, Sage, SAP).
• Excellent analytical and problem-solving skills.
• Attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.