Job Openings at Kloverharris Limited

Job Overview:

• We are looking for a high-performing Strategic Sales Director.
• The successful candidate will meet our customer acquisition and revenue growth objectives.
• The sales director’s responsibilities include developing key growth sales strategies, tactics, and action plans. Successful execution of these strategies is required to achieve your financial targets.
• The sales director’s duties will include hitting annual targets, building relationships, and understanding customer trends.
• They manage the activities of the sales department, set realistic targets, oversee the managers that report to them and work with staff to keep them motivated.

Responsibilities:

• Develop and implement a comprehensive sales strategy aligned with the company's vision and goals.
• Build and lead a high-performing sales team, providing mentorship, coaching, and motivation.
• Identify and cultivate key accounts within the luxury retail and wholesale channels.
• Negotiate and close deals with high-net-worth clients and luxury retailers.
• Analyze market trends and customer data to identify sales opportunities.
• Develop and execute sales plans, including forecasting, budgeting, and territory management.
• Collaborate with marketing and product development teams to ensure alignment with sales objectives.
• Track sales performance metrics and provide regular reports to senior management.
• Represent the company at industry events and trade shows.

Qualifications and Skills

• Bachelor’s degree in marketing, Business Administration, or related field.
• Proven track record in luxury sales with a minimum of 10 - 15 years of experience.
• Ability to build and maintain strong relationships with clients and partners.
• Good communication, presentation, interpersonal, and customer service skills.
• The ability to create and maintain good relationships with customers.
• Strong negotiating and sales skills.
• The ability to meet or exceed targets and goals.
• Strong leadership, managerial, and organizational skills
• Proven ability to drive the sales process from plan to close.
• Proven ability to articulate the distinct aspects of products and services.
• Proven ability to position products against competitors.

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• Cultivate and nurture relationships with high-net-worth individuals to elevate the brand's presence in the luxury market.
• Develop a deep understanding of clients' preferences, purchasing history, and lifestyle to anticipate and fulfill their needs.
• Develop and implement strategic sales plans to maximize revenue from VIP clients.
• Collaborate with the sales team to identify opportunities for upselling, cross-selling, and introducing new luxury products to clients.
• Personalized Customer Experience:
• Ensure the delivery of an exclusive and personalized shopping experience for VIP clients.
• Coordinate VIP events, private previews, and bespoke services to enhance client engagement.
• Stay abreast of luxury market trends, competitor activities, and emerging consumer behaviors to provide strategic insights for product development and marketing.
• Collaborate with the marketing, merchandising, and customer service teams to align VIP initiatives with overall brand objectives.
• Provide guidance and training to the sales team to enhance their ability to cater to VIP clients.
• To actively develop, recruit new customers and sell into all sales channels B2C, B2B, B2G
• Provide excellent customer relationship management and after sales service.
• To sell out all inventory of ageing products.
• To oversee the activities of the account & inventory officer/office assistant and other staff.

Qualifications and Skills

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 10-15 years of experience in luxury retail sales, with a focus on VIP client management and 7 years in managerial level.
• Experience in top luxury companies and top-tier banks will be an added advantage.
• Work experience managing high net worth individuals.
• Work experience working as Affluent and private banker is an added advantage.
• Exceptional interpersonal and relationship-building skills with an ability to connect with high-profile clientele