Branch Manager at Weststar Vehicle Care Limited

About the role:

• The Branch manager will assign and direct all work performed in the Abuja branch and supervise all areas of operation including the sales and after-sales of the business.
• You will manage all sales leads, oversee the after-sales department, manage staff, foster a positive environment and ensure customer satisfaction and proper branch operation.

Duties

• Direct all operational aspects including sales, after-sales, distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

Requirements

• Minimum of 4 years of proven branch management experience, as a Branch Manager or similar role
• Bachelor's degree in Business Administration, Business Management, or any similar role
• Sufficient knowledge of modern management techniques and best practices
• Familiarity with the automotive industry’s rules and regulations
• Excellent organizational skills
• Result driven and customer focused
• Leadership, project management and human resources management skills
• Ability to maintain strict confidentiality and professionalism at all times.