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  • Posted: Nov 10, 2023
    Deadline: Not specified
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    Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top-of-the-line executive recruitment and selection services. We cater for the needs of a range of professionals seeking employment and work together to create effective solutions using our networks and strong client base.
    Read more about this company

     

    Customer Service Representative

    Job Description
    The individual will be responsible for:

    • maintaining relationships with existing company clients
    • Updating the produce list on a weekly basis
    • Sending the updated list to clients via email and WhatsApp
    • Processing orders for delivery
    • Following up with clients if orders are not being received as expected
    • Coordinating with the crop management and logistics teams to ensure clients receive
    • requested supply in a timely manner
    • Preparing documents needed for order processing and delivery
    • Responding to inquiries received via different channels (email, phone or WhatsApp)
    • in a timely manner
    • Resolving complaints if and when they arise

    Skills

    • Courteous, well spoken, patient
    • Works well and maintains composure under pressure
    • Efficient with tasks / good time management skills
    • Positive attitude
    • Able to work well with MS office and other simple software.

    Method of Application

    Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the job title e.g  "Marketing / Sales Officer (Solar)" as the subject of the mail.

    Note: Only suitable and qualified candidates will be contacted.

    Build your CV for free. Download in different templates.

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