Customer Service Representative at Lara Rose

At Lara Rose Limited, we are passionate about celebrations and special occasions, and we strive to bring joy and inspiration to people's lives through our unique and thoughtfully designed stationery and gifts. 

We are looking to hire a Customer Service Representative to support the expansion of the business.

Responsibilities

• ‪Supporting the business manager in fulfilling clients orders 
• Working with various business partners and vendors to execute clients projects.
• Conducting quality control. Ensure all designed, printed and manufactured items meet the highest standards and are delivered on time.
• Sourcing of supplies and inventory required to fulfill customer orders.
• Communicating with customers and responding to enquiries via relevant channels such as email and chat. 
• Carrying out other administrative duties as required.

Requirements

• Good organisational skills and the ability to prioritize work and meet deadlines
• Ability to work accurately under pressure
• Strong communication, coordination and planning skills
• High attention to detail
• High flexibility and adaptability
• Ability to work independently
• Proficiency in Microsoft Word/Excel or Google Docs/Sheets