Front Desk Officer at Tingo Mobile

Job Description

• Your central goal is to provide our clients with outstanding customer service and support.
• As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people’s skills.
• You should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities:

• Greet guests and provide them with excellent customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Other duties assigned

Requirements:

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Good understanding of office administration and basic bookkeeping practices.
• Excellent written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Strong knowledge of MS Office programs.