Head of Housekeeping at Fadac Resources

JOB RESPONSIBILITIES:

• Develop and implement housekeeping policies, procedures, and schedules to ensure efficient operations
• and high standards of cleanliness.
• Conduct regular inspections of rooms, common areas, and facilities to ensure they meet cleanliness andmaintenance standards.
• Manage the recruitment, training, and performance evaluation of housekeeping staff.
• Foster a positive work environment, encouraging teamwork, communication, and professional development.
• Manage inventory levels of cleaning supplies, linen, and other housekeeping-related items, ensuring cost-effective usage and timely replenishment.
• Implement and monitor health and safety protocols, including the use of cleaning chemicals and equipment.
• Handle guest requests and complaints related to housekeeping services promptly and effectively.
• Conduct regular audits to assess the cleanliness and condition of the property.
• Ensure compliance with health, safety, and hygiene standards.
• Respond to guest feedback and reviews related to housekeeping services, implementing improvements as needed.
• Lead by example in delivering exceptional guest service, anticipating guest needs, and resolving issues promptly.
• Assist in the development and management of the housekeeping budget.
• Monitor and control housekeeping expenses to ensure they remain within budget. 

JOB REQUIREMENTS:

• Bachelor's degree in hospitality management, business administration, or a related field is preferred.
• Minimum of 3-5 years proven experience in a housekeeping supervisor role, preferably within a hotel or serviced apartment environment.
• Strong leadership and organizational skills.
• Excellent attention to detail and a commitment to cleanliness.
• Ability to manage multiple tasks and work under pressure.
• Strong knowledge of housekeeping equipment and cleaning products.
• Good physical stamina and ability to handle repetitive tasks.
• Ability to work independently and as part of a team.
• Familiarity with the Google Drive ecosystem (Sheets, Docs, Slack, etc.)
• Professional proficiency in English language.
• Excellent analytical thinking and problem solving skills.