People Operations Associate at Max.ng

Description

• We are looking for an exceptional People Operations Associate that will support the conceptualization and implementation of people systems and processes at MAX.
• You will be highly people oriented, analytical, a problem solver , results-oriented and able to thrive in an entrepreneurial and fast-paced environment.
• As a People Operations Associate, you will ensure high rate of employee satisfaction for services. You will be responsible for thinking about people operations services and implementing same.

What You'll Do

• Ensure accurate Employee data entry into the HR system.
• Provide support to staff on day-to-day issues, serving as the first point of call for staff on all inquiries related to MAX as a whole.
• Provide support in the development, review and improvement of talent management across MAX
• Take ownership of employee complaints and issues and resolve them systematically and efficiently.
• Use the intel received from employee touchpoints to help the business develop strategies for preventing and dealing with employees problems
• Proactively engage all relevant internal and external stakeholders across MAX.
• Assist with performance, benefit, and compensation review and evaluation processes.
• Monitor the utilization of all types of leaves. Ensure all leaves taken by staff are properly documented on the provided HRIS.
• Assist with budgeting for the team.
• Work closely with your assigned HRBP and escalate issues when necessary to ensure proper resolution
• Ensure compliance with federal, state, and local employment laws and best practices in all regions of operation

Requirements

• 2 - 4 years HR experience in a fast-paced environment.
• Strong passion for people.
• Demonstrate knowledge of people operations and HR functions.
• Strong problem-solving mindset and skill.
• Excellent time management skills and very organized.
• Experience with statutory and legal requirements associated with HR operations
• Excellent attention to Detail.
• Strong critical and analytical thinking skills.
• Excellent communication, writing, and speaking skills.
• Ability to maintain confidentiality.
• Strong passion for helping people succeed.

Want to Join Us? Here’s Why You Should

• At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, colour, tribe, nationality, and disability.

The MAX Work Environment:

• Drive: We are building a team where everyone is a leader and therefore run on internal motivation
• Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
• Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
• Initiative: We welcome novel ideas and encourage creativity
• Diligence: We take great pride in our work.
• Candor: We value open and honest communication
• Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
• Bias for Technology: We automate everything

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development