Receptionist at LEAM Consulting Limited

Job Description

• We are looking for a receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities

• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Requirements

• OND/HND/B.Sc in any relevant field
•  Minimum of 1-2 years experience
• Customer service attitude
• Excellent communication and organizational skills
• Knowledge of basic accounting