Smart Sales Training & Program Expert at Tetra Pak

• In this role, you will report to the Customer Experience & Smart Sales CoE manager. The location is EMEA region and requires to provide support across different time zones on need basis.

What you will do

• Identify training and communication needs related to CRM, CPQ and MA, to
• Design and/or deliver specialised training programs, tailored to specific needs and audiences, using traditional and nontraditional methods in collaboration with the global learning team.
• Coach your team members and colleagues in the markets to drive adoption of Smart Sales and establish best practices.
• Pro-actively participate in change management and training preparation for new projects related to CRM, CPQ and MA as integration with other tools or changes in current routines across functions.
• Design and maintain internal support pages to guide end-users where to find training material and share tool updates along with tips & tricks.

We believe you have

• Excellent interpersonal and observation skills, a pro-active approach with a Can-Do mentality and are adaptable to changing situations and different cultures. 
• The ability to convey complex information in a way that people understand.
• Excellent planning and time management skills, to manage various demands in a professional and effective manner.
• Building successful relations with stakeholders comes natural to you and you know how to get things done, both through formal channels and the informal network.
• Ability to effectively communicate and engage with employees at all levels, with strong presentation skills and are fluent in speech and writing in English. 
• You have a relevant degree and level of business understanding along with a couple of years working experience in e.g. Customer and or Sales teams, combined with Change management or Capability building.
• CRM - CPQ experience is required and you have a good knowledge of PowerPoint, Excel and PowerBi.