Latest Jobs at Dangote Group

Description

At Dangote Group, we are dedicated to creating impactful solutions that meet the needs of our clients and partners. We are looking for a dynamic and results-driven Business Development Manager to join our team and help us execute marketing strategies, generate deals and maintain customers' accounts. If you’re looking to join a dynamic company where your ideas matter, we want to hear from you.

Key Duties and Responsibilities

Marketing Strategy:

• Develop and implement effective marketing strategies to drive business growth, enhance brand visibility and market presence in the Nigeria and Pan-Africa markets respectively, and drive business growth.
• Conduct market analysis to identify opportunities, trends, and competitive dynamics in the oil and gas refining sector.

Deal Generation/Marketing:

• Identify and pursue new business opportunities, generate leads, networking, and strategic marketing initiatives.

Customer Accounts Management:

• Oversee the management of key customer accounts, ensuring high levels of satisfaction, retention, and long-term relationship building.

Contracts Management:

• Handle contract negotiations, drafting, and administration to ensure compliance, clarity, compliance, and favorable terms for both parties. Monitor contract performance and address issues or discrepancies that may arise.

Issuance of PFIs:

• Prepare and Issue Proforma Invoices (PFIs) to facilitate deal structuring, financial assessments, and client engagements.
• Effectively support the sales and negotiation processes.

Deal Recaps:

Prepare and present comprehensive recaps of deals, including performance metrics and key outcomes.

Follow Through Cash-to-Order Cycle:

• Oversee the complete cash-to-order process, ensuring seamless, timely and accurate order processing and financial transactions.
• Coordinate with finance and operations teams to resolve any issues related to order processing and payments.

Requirements

To excel in this role, you will need:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Minimum of 5 years of experience in business development or sales management, preferably in the oil and gas industry.
• Strong understanding of Refinery operations, marketing strategies, and contracts management.
• Proven track record of deal generation, customer relationship management, and successful marketing execution.
• Excellent negotiation, communication, and interpersonal skills.
• Ability to analyze market trends and develop strategic business plans.
• Proficiency in relevant software and CRM tools.

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At Dangote Group, we believe in delivering exceptional experiences to our customers. We are seeking a passionate and experienced Customer Service Manager who will be responsible for managing customer complaints, conducting investigations and reconciliations, providing guidance on processes, performing sales audits, and overseeing call center operations. This role requires a proactive leader with strong problem-solving skills and a deep understanding of the oil and gas refining sector

Key Duties & Responsibilities

Complaints Management:

• Handle and resolve customer complaints efficiently, ensuring a high level of customer satisfaction.
• Implement procedures for tracking, analyzing, and addressing complaints to prevent issue recurrence.
• Address customer needs and concerns promptly, providing tailored solutions to meet client requirements.

Investigation and Reconciliation:

• Conduct thorough investigations into customer issues, discrepancies, and complaints.
• Reconcile customer accounts and resolve all inconsistencies or issues identified during investigation(s).

Process Guidance:

• Provide guidance and support on customer service processes, ensuring strict adherence to best practices.
• Develop and implement process improvements to enhance service efficiency and effectiveness.

Sales Audit:

• Oversee and conduct audits of sales transactions and processes to ensure accuracy and compliance with operational policies.
• Identify and address all issues or discrepancies found during conducted audits.

Call Center Management:

• Manage and lead the call center team, ensuring that customer inquiries and issues are handled professionally and promptly.
• Monitor call center performance metrics and implement strategies for improvement

Requirements

• Bachelor’s degree in the Arts. A Master’s degree or professional certifications is a plus.
• Minimum of 5 years of experience in customer service management, with at least (2) years in a supervisory role within the oil and gas industry.
• Strong understanding of refinery operations and customer service processes.
• Proven experience in managing complaints, conducting investigations, and performing audits.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in CRM software, call center technologies, and Microsoft Office Suite.
• Ability to work independently and lead a team in a fast-paced environment

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Job Summary

Dangote Cement Plc is seeking a highly motivated and detail-oriented Accounts Officer to join our Finance team. In this role, you will assist to manage and maintain Dangote Cement fixed asset records and ensure compliance with accounting policies and procedures.

Key Duties and Responsibilities

• Create AUC code to be used as account assignment for fixed asset related PR/PO.
• Create and monitor a system of controls, procedures, and forms for recording of fixed assets.
• Conduct periodic impairment review for tangible and intangible assets.
• Record fixed asset acquisitions and dispositions in the accounting system.
• Track the compilation of project costs into fixed asset accounts, and close out those accounts once the related projects are completed.
• Conduct periodic reviews of the fixed asset schedule to determine the dispositions.
• Reconcile the balance in the fixed asset subsidiary ledger to the general ledger.
• Run depreciation for all fixed assets, intangible assets and ROU.
• Prepare audit schedules relating to fixed and intangible assets and assist the auditors in their enquiries.
• Reconcile specific general ledger accounts.
• Conduct analyses related to fixed assets as requested by management.
• Track company expenditures for fixed assets in comparison to the capital budget and management authorizations.
• Recommend to management any updates to accounting policies related to fixed assets.

Education and Experience

• B.Sc. or HND in Finance, Accounting, or related field.
• Professional certification in Accounting (ACA, ACCA) is an added advantage.
• 3 - 8 years relevant work experience in in fixed asset management.

Skills and Competencies

• Good knowledge and understanding of finance best practices, IFRS, and other applicable accounting standards
• Basic knowledge of accounting packages and systems, preferably SAP
• Good organizational skills
• Good data gathering, analysis, and problem-solving skills
• High ethical standards and integrity
• Proficiency in the use of MS Office tools
• Good communication and interpersonal skills