Job Roles at OnePyramid

KEY RESPONSIBILITIES

• Perform general clerical duties including filing, data entry, and maintaining school records.
• Assist in preparing and distributing school correspondence and documents.
• Manage and update student records, attendance logs, and other administrative files.
• Ensure that office supplies are adequately stocked and reordered as needed.
• Maintain the organization and cleanliness of the clerical workspace.
• Handle incoming and outgoing mail, packages, and deliveries.
• Provide information and support related to school policies, procedures, and events.
• Assist with coordinating appointments, meetings, and school activities.
• Accurately record and track student attendance and absences.
• Compile and maintain academic and administrative records.
• Assist with the preparation of reports and documentation for school management.
• Assist teachers and administrative staff with routine tasks and paperwork.
• Provide support to students, including helping with registration and answering general queries.

QUALIFICATIONS

• Minimum of OND in Business Administration, Office Management, or a related field. A Bachelor’s degree is an advantage.
• At least 2 years of experience in a clerical or administrative role, preferably in a school environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Attention to detail and accuracy in record-keeping.
• Ability to handle sensitive and confidential information with discretion.

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KEY RESPONSIBILITIES

• Greet and welcome students, parents, and visitors in a courteous and professional manner.
• Manage incoming phone calls and emails, providing information and directing inquiries to the appropriate staff members.
• Handle the registration and check-in/check-out process for visitors and students.
• Maintain a log book of time and attendance for all staff.
• Maintain accurate records and update databases as required.
• Assist with scheduling appointments and coordinating meetings for school staff.
• Manage and distribute incoming and outgoing mail and packages.
• Address and resolve any issues or concerns raised by parents, students, or visitors with a positive and solution-oriented approach.
• Provide information about school policies, procedures, and events
• Ensure the front desk area is tidy and presentable.
• Monitor and order office supplies as needed.
• Assist with organizing and coordinating school events and activities.
• Work closely with teachers and administrative staff to support the smooth operation of the school.
• Coordinate with other departments to ensure the efficient handling of tasks and information

QUALIFICATIONS

• Minimum of OND in Business Administration, Secretarial Studies, or a related field. A Bachelor’s degree is an advantage.
• At least 2 years of experience in a front desk or customer service role, preferably in an educational setting.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive and confidential information with discretion.
• Friendly, approachable, and able to work well under pressure.
• Strong problem-solving skills and attention to detail.

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Key Responsibilities:

IT Administration:

• Manage and maintain the school’s IT systems, including network infrastructure, hardware, and software.
• Provide prompt technical support to staff and students, resolving IT issues efficiently.
• Ensure the security of data and IT systems through regular updates, backups, and adherence to best practices.
• Conduct IT training sessions for staff to enhance their technological proficiency.

Social Media Management:

• Develop and manage content for the school’s social media platforms to increase visibility and engagement.
• Craft and implement a strategic social media plan that aligns with the school’s goals and values.
• Monitor social media channels, respond to inquiries, and build an online community around the school’s brand.
• Analyze social media performance and generate reports to inform future strategies.

Qualifications:

• Education: Bachelor’s degree in Information Technology, Computer Science, Digital Marketing, or a related field.
• Experience: A minimum of 3 years of experience in IT administration and social media management.

Skills:

• Technical Proficiency: Advanced skills in network administration, IT troubleshooting, and hardware/software management.
• Social Media Expertise: Deep understanding of social media platforms, content creation, and digital marketing strategies.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex IT concepts to non-technical staff and create engaging social media content.
• Analytical Skills: Strong ability to analyze social media metrics, identify trends, and make data-driven decisions.
• Project Management: Proven ability to manage multiple projects simultaneously, with a strong focus on deadlines and deliverables.
• Creativity: Innovative mindset with the ability to generate fresh ideas for social media content and IT solutions.
• Problem-Solving: Excellent problem-solving skills, with the ability to troubleshoot IT issues quickly and effectively.
• Time Management: Strong organizational skills with the ability to prioritize tasks and manage time effectively.

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Key Responsibilities:

• Recruitment and Onboarding: Manage the recruitment process, including job posting, candidate screening, interviewing, and onboarding of new staff. Ensure a smooth transition for new hires into the school environment.
• Employee Relations: Foster a positive work environment through effective communication, conflict resolution, and the implementation of employee engagement initiatives. Address and resolve employee grievances in a timely manner.
• Performance Management: Develop and implement performance management systems, including regular appraisals, feedback sessions, and professional development plans to support staff growth and institutional goals.
• Policy Development and Compliance: Develop, update, and enforce HR policies and procedures in line with the school’s objectives and Nigerian labor laws. Ensure compliance with all regulatory requirements.
• Training and Development: Identify training needs and organize professional development programs for staff to enhance their skills and effectiveness.
• Compensation and Benefits: Oversee the administration of employee compensation, benefits, and payroll. Ensure that the school's compensation structure is competitive and fair.
• HR Reporting: Maintain accurate and confidential employee records and prepare regular reports on HR metrics, such as staff turnover, recruitment effectiveness, and training outcomes.

Qualifications:

• Education: Bachelor’s degree in Human Resources Management, Business Administration, or a related field. A Master’s degree or HR certification (e.g., CIPM, SHRM) is an advantage.
• Experience: A minimum of 3 years of experience in HR management, with a preference for experience within the education sector.
• Skills: Strong interpersonal and communication skills, proficiency in HR software and Microsoft Office, excellent problem-solving abilities, and a deep understanding of labor laws and HR best practices.

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Key Responsibilities:

• Driver Supervision: Oversee all school bus drivers, ensuring they perform their duties efficiently and adhere to safety protocols.
• Conduct regular performance evaluations and provide feedback to drivers.
• Student Transportation Records: Maintain accurate records of students who use the school bus service, including payment records and schedules. Ensure that only students who have paid for the service are transported.
• Vehicle Maintenance: Ensure that all school vehicles are properly maintained and comply with safety standards. Coordinate regular vehicle inspections, servicing, and repairs as needed.
• Route Management: Plan and optimize bus routes to ensure timely pick-up and drop-off of students. Address any transportation issues that arise, such as delays or route changes.
• Safety Compliance: Implement and enforce safety protocols for all drivers and vehicles. Conduct regular safety checks and ensure that drivers are trained in emergency procedures.
• Reporting: Provide regular reports to the school proprietor and principal on the status of the fleet, including vehicle maintenance, driver performance, and any issues related to student transportation.

Qualifications:

• Education: OND in business administration or any related field.
• Additional certification in logistics, transportation management, or a related field is an advantage.
• Experience: A minimum of 3 years of experience in fleet management, logistics, or a similar supervisory role.
• Skills: Strong organizational and communication skills, proficiency in record-keeping, ability to manage and motivate a team, and knowledge of vehicle maintenance procedures.