Fresh Jobs at Project Growth

Key Responsibilities:

• Client & Lead Management: Assist the CEO and COO in managing client relationships and leads, ensuring all client needs are met and leads are nurtured effectively.
• Creative Lead Generation: Execute innovative lead generation strategies to attract and convert high-quality leads.
• Client Satisfaction & AI Agent Performance: Monitor and assess client satisfaction and AI agent performance, identifying areas for improvement and working with the team to implement necessary changes.
• AI Agent Implementation: Implement AI agents using templates and prompt engineering, ensuring they are tailored to meet specific client needs.
• Optimization of Live Agents: Continuously apply optimisations and tests to live AI agents to enhance their performance and effectiveness.
• Pipeline Deployment: Organize and manage the deployment pipeline for AI agents, ensuring timely and efficient rollouts.
• Client Relationship Management: Build and maintain strong relationships with clients, acting as their primary point of contact for all operational matters.
• Coordination with Product Team: Collaborate with the product team to prioritize and address client requirements, ensuring alignment with the company’s strategic goals.

What Success Looks Like:

• High Client Satisfaction: Ensure clients are satisfied with both the AI agent's performance and the overall service provided.
• Efficient Pipeline Management: Successfully manage the AI agent pipeline, ensuring smooth and timely deployment.
• Enhanced Agent Performance: Continuously improve AI agent performance through effective optimization and prompt engineering.
• Strong Client Relationships: Build and maintain trust with clients, leading to long-term partnerships.

Qualifications:

• Experience: Proven experience in client operations, client success, or a similar role, preferably in a tech or AI-driven environment.
• Technical Proficiency: Familiarity with CRM systems, sales processes, and AI technologies is highly advantageous.
• Problem-Solving Skills: Strong ability to identify areas for improvement and implement solutions effectively.
• Communication Skills: Excellent English verbal and written communication skills, with the ability to coordinate across teams and with clients.
• Organizational Skills: Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines.
• Industry Experience: Previous experience in a fast-paced startup environment is a plus.

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Key Responsibilities:

• B-Roll and Stock Footage: Proficiently use B-roll and stock footage to enhance video projects, ensuring seamless integration with the primary content.
• Script Overlay: Overlay stock footage with scripts to create coherent and engaging visual narratives.
• Motion Graphics: Develop eye-catching motion graphics that add a dynamic element to video projects.
• Animations: Create animations that effectively convey the intended message and captivate the audience.
• Timing, Music, and Sound Effects: Demonstrate a strong understanding of timing, music, and sound effects to enhance the overall impact of the videos.
• Voiceover Synchronization: Work closely with voiceover artists to sync visuals with voiceovers, ensuring a smooth and professional final product.
• Client Constraints: Adapt to the limitations of size and duration set by clients, delivering high-quality videos within specified parameters.

What Success Looks Like:

• Engaging Visuals: Produce high-quality, visually appealing videos that effectively communicate clients' messages.
• Seamless Integration: Successfully integrate B-roll, stock footage, and motion graphics to enhance video content.
• Professional Synchronization: Ensure smooth synchronization of visuals and voiceovers, resulting in professional and polished videos.
• Client Satisfaction: Consistently meet client expectations and deliver videos that align with their size and duration constraints.

Qualifications:

• Motion Graphics and Animation: Strong skills in motion graphics and animation to create dynamic and engaging videos.
• Technical Skills: Proficiency in video editing software such as Adobe Premiere Pro, After Effects, Adobe Audition, and other relevant tools.
• Creativity: A creative mind with the ability to generate unique ideas and translate them into engaging video content.
• Communication: Strong communication skills to collaborate effectively with the creative team and clients.
• Time Management: Excellent organizational skills to manage multiple projects and meet deadlines.
• Preferred Experience: Previous experience in a similar role within a media production company or marketing agency is advantageous.

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Key Responsibilities:

• Drive Top-of-Funnel Growth: Drive measurable and meaningful top-of-funnel growth, as measured by new paying subscribers.
• Build and Execute Growth Roadmap: Build a roadmap of experiments to run in existing and new channels, executing with speed and high-quality output.
• Strategy and testing: Test new channels, managing strategy and execution from start to finish. If early tests are impactful, scale efforts with contractors or agencies.
• Accelerate Ongoing Marketing Efforts: Accelerate work in paid marketing, SEO, affiliate, conversion rate optimization, and influencer marketing. Set clear goals and make necessary adjustments to channels.
• Quantitative Research: Conduct quantitative research to answer specific growth questions. Draft project requirements, collect data, run calculations, and share findings.
• Agency and Contractor Management: Work with agencies and contractors as needed, handling recruiting, management, negotiation, and communication.
• Reporting and Coordination: Report learnings internally to the founders and team regularly. Coordinate with product and engineering teams to implement growth-oriented product changes.

Example Projects:

• Influencer Marketing Test: Run experiments sponsoring influencers on YouTube, TikTok, and Instagram. Determine ROI using various forms of attribution.
• Video for Paid Marketing: Source, produce, and test video creative for paid ads on Meta and YouTube. Work with vendors to incorporate learnings.
• SEO Opportunities: Support ongoing SEO efforts by identifying opportunities to ramp up traffic and new customers.
• Ideal Customer Profile Analysis: Analyze existing user data to identify ideal customers and determine what differentiates them from others. Recruit and work with contractors if needed.

What Success Looks Like:

• Accelerated User Growth: You have significantly increased the number of paying subscribers through innovative and effective top-of-funnel growth strategies.
• Effective Campaign Execution: You have successfully implemented and optimized campaigns across various channels, demonstrating a high ROI and contributing to the overall growth.
• Strong Cross-Functional Collaboration: You have effectively collaborated with product and engineering teams to implement growth-oriented changes, resulting in a seamless user experience and increased engagement.

Required Skills and Qualifications:

• 7+ years of experience as a growth leader for a B2C consumer product. Former experience as a founder is a plus.
• World-class understanding of at least 1-2 quantitative channels (e.g., paid, SEO).
• Significant experience in 3-4 other channels (e.g., viral, PLG, content).
• Expert understanding of consumer lifecycle analytics and metrics (e.g., retention, activation, MRR).
• Advanced technical and quantitative skills, including data pipeline creation and maintenance, and running queries.
• Excellent written communication skills for async work.
• Ability to be scrappy and propose impactful projects across various situations.
• Understanding of the AI and training technology sector is nice to have.