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  • Posted: Sep 19, 2024
    Deadline: Oct 3, 2024
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    The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. DRC fulfils its mandate by providing direct assistance to conflict-affected populations - refugees, internally displaced people (IDPs) and host communities in the conflict areas of the wor...
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    Psychosocial Support (PSS) Assistant (Monguno)

    Purpose/objective of the position:

    The PSS Worker implements structured and unstructured psycho-social support activities and trainings for beneficiary groups.

    Generic Duties:

    • Conduct a variety of structured and unstructured activities (recreational, psycho-social and informal skills training) for beneficiaries, catering to the various psycho-social needs and interests of different beneficiary groups (adults, adolescents, children if required in the proposal although as DRC is a general protection agency in Nigeria, often children will be referred to CP actors for structured PSS);
    • Prepare for structured psycho-social support activities by carefully reading the PSS SOPs and Curriculum Manuals and preparing all required material and equipment in advance;
    • Conduct recreational activities with children and adults such as sports activities, arts and crafts, dance music, drama etc;
    • Support community resource persons in the implementation of vocational and skill trainings; 
    • Facilitate the participation of all segments of the target population in the planned activities ensuring the inclusion of the most vulnerable groups;
    • Ensure that during all activities proper attention is paid to specific emotional and physical needs;
    • Monitor beneficiaries’ progress during psychosocial support activities and identify persons with unusual changes in behavior or other signs of psychosocial distress for referral to a Case Management/PSS officer or PSS TL; 
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability;
    • Conduct focus group discussions and other participatory activities to engage community members in protection activities and to better understand their needs and interests;
    • Engage community volunteers in planned recreational activities and awareness sessions held at the community center according to a planned activity schedule ensuring they work in pairs and under your supervision
    • Maintain daily attendance registers and monthly inventory sheets for each activity conducted. 
    • Ensure a safe, friendly and non-discriminatory environment is upheld during all activities;
    • Participate in meetings and trainings in and outside the centers and/or in DRC offices when requested;
    • Complete additional tasks assigned by Supervisor.

    Specific Duties:

    (Can be adapted to the particularities of the job location and the requirement of the specific project, but should be approved by the Protection Coordinator before advertising the vacancy).

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Work, Psychology, etc); 
    • Two years relevant work experience;
    • Strong knowledge of psycho-social programming in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) 
    • Confidentiality, respect and non-discriminatory attitude
    • Strong technical knowledge in protection and psycho-social support
    • Ability to train people, facilitate trainings and build participants’ knowledge and skills
    • Good interpersonal and communication skills
    • Good analytical and reporting skills
    • Ability to show empathy
    • Ability to work under pressure
    • Fluency in Hausa and another language spoken in Borno state/Adamawa state (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    Psychosocial Support (PSS) Assistant (Konduga)

    Purpose/objective of the position:

    The PSS Worker implements structured and unstructured psycho-social support activities and trainings for beneficiary groups.

    Generic Duties:

    • Conduct a variety of structured and unstructured activities (recreational, psycho-social and informal skills training) for beneficiaries, catering to the various psycho-social needs and interests of different beneficiary groups (adults, adolescents, children if required in the proposal although as DRC is a general protection agency in Nigeria, often children will be referred to CP actors for structured PSS);
    • Prepare for structured psycho-social support activities by carefully reading the PSS SOPs and Curriculum Manuals and preparing all required material and equipment in advance;
    • Conduct recreational activities with children and adults such as sports activities, arts and crafts, dance music, drama etc;
    • Support community resource persons in the implementation of vocational and skill trainings; 
    • Facilitate the participation of all segments of the target population in the planned activities ensuring the inclusion of the most vulnerable groups;
    • Ensure that during all activities proper attention is paid to specific emotional and physical needs;
    • Monitor beneficiaries’ progress during psychosocial support activities and identify persons with unusual changes in behavior or other signs of psychosocial distress for referral to a Case Management/PSS officer or PSS TL; 
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality and accountability;
    • Conduct focus group discussions and other participatory activities to engage community members in protection activities and to better understand their needs and interests;
    • Engage community volunteers in planned recreational activities and awareness sessions held at the community center according to a planned activity schedule ensuring they work in pairs and under your supervision
    • Maintain daily attendance registers and monthly inventory sheets for each activity conducted. 
    • Ensure a safe, friendly and non-discriminatory environment is upheld during all activities;
    • Participate in meetings and trainings in and outside the centers and/or in DRC offices when requested;
    • Complete additional tasks assigned by Supervisor.

    Specific Duties:

    (Can be adapted to the particularities of the job location and the requirement of the specific project, but should be approved by the Protection Coordinator before advertising the vacancy).

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Work, Psychology, etc); 
    • Two years relevant work experience;
    • Strong knowledge of psycho-social programming in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) 
    • Confidentiality, respect and non-discriminatory attitude
    • Strong technical knowledge in protection and psycho-social support
    • Ability to train people, facilitate trainings and build participants’ knowledge and skills
    • Good interpersonal and communication skills
    • Good analytical and reporting skills
    • Ability to show empathy
    • Ability to work under pressure
    • Fluency in Hausa and another language spoken in Borno state/Adamawa state (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    Protection Monitoring Assistant (Ngala)

    Purpose

    The Protection Monitoring Assistant is responsible for the monitoring of the protection context in the area, including the safety and dignity of individuals and respect of their basic rights and reporting of protection incidents, concerns and trends in the assigned area of operation. Additionally, the Protection Monitoring Assistant identifies individuals at risk through household level assessments and provides them with orientation on available services or refers those with specific protection concerns as required.

    Generic Duties:

    • Conduct protection monitoring activities at household and community level using a balanced combination of established quantitative and qualitative tools and follow SOPs and protocols of DRC Nigeria:
    • Ensure systematic and timely data collection using the standard household assessment of the PSNE and any other tools including questionnaires for P21, other questionnaires for different types of FGD/KIIs etc;
    • Identify key informants in the community to involve in regular protection monitoring activities through semi-structured or unstructured interviews (KIIs);
    • Facilitate Focus Group Discussions (FGDs) amongst community members on selected topics to better understand the causes and consequences of identified risks;
    • Monitor and report protection concerns and trends, new population displacements and movements in the areas of operation;
    • Report to the Protection Monitoring Team Leader / Protection Monitoring Officer any serious protection incident or immediate protection concern identified within target communities through a protection incident form and through the protection incident matrix used by DRC
    • Identify individual cases with protection concerns during household assessments for referral to internal services or specialized agencies and to flag them to officers for potential IPA= individual protection assistance
    • Verify collected information on protection risks as well as availability and access to services through direct observation of the area;
    • Support the Team Leader in the reporting of qualitative and quantitative data and information; ensure contribution to analyzing the PSNE dashboard for regular protection monitoring reports/alerts
    • Map main service providers in the area of intervention and identify and report gaps in the availability of services and quality of service provision;
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;
    • Support sensitization, information dissemination and awareness raising activities.

    Qualifications

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Sciences, Law is an asset);
    • Two years of relevant professional experience in the protection sector;
    • Previous working experience with IDPs, refugees and returnees;
    • Strong knowledge of international protection in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) and ability to read dashboards.
    • Respect and non-discriminatory attitude.
    • Good interpersonal and communication skills
    • Strong data collection and reporting skills.
    • Ability to show empathy.
    • Ability to work under pressure and as part of a team
    • Fluency in Hausa and one of the language of Northern parts of Nigeria (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    Protection Monitoring Assistant (Monguno)

    Purpose

    The Protection Monitoring Assistant is responsible for the monitoring of the protection context in the area, including the safety and dignity of individuals and respect of their basic rights and reporting of protection incidents, concerns and trends in the assigned area of operation. Additionally, the Protection Monitoring Assistant identifies individuals at risk through household level assessments and provides them with orientation on available services or refers those with specific protection concerns as required.

    Generic Duties:

    • Conduct protection monitoring activities at household and community level using a balanced combination of established quantitative and qualitative tools and follow SOPs and protocols of DRC Nigeria:
    • Ensure systematic and timely data collection using the standard household assessment of the PSNE and any other tools including questionnaires for P21, other questionnaires for different types of FGD/KIIs etc;
    • Identify key informants in the community to involve in regular protection monitoring activities through semi-structured or unstructured interviews (KIIs);
    • Facilitate Focus Group Discussions (FGDs) amongst community members on selected topics to better understand the causes and consequences of identified risks;
    • Monitor and report protection concerns and trends, new population displacements and movements in the areas of operation;
    • Report to the Protection Monitoring Team Leader / Protection Monitoring Officer any serious protection incident or immediate protection concern identified within target communities through a protection incident form and through the protection incident matrix used by DRC
    • Identify individual cases with protection concerns during household assessments for referral to internal services or specialized agencies and to flag them to officers for potential IPA= individual protection assistance
    • Verify collected information on protection risks as well as availability and access to services through direct observation of the area;
    • Support the Team Leader in the reporting of qualitative and quantitative data and information; ensure contribution to analyzing the PSNE dashboard for regular protection monitoring reports/alerts
    • Map main service providers in the area of intervention and identify and report gaps in the availability of services and quality of service provision;
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;
    • Support sensitization, information dissemination and awareness raising activities.

    Qualifications

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Sciences, Law is an asset);
    • Two years of relevant professional experience in the protection sector;
    • Previous working experience with IDPs, refugees and returnees;
    • Strong knowledge of international protection in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) and ability to read dashboards.
    • Respect and non-discriminatory attitude.
    • Good interpersonal and communication skills
    • Strong data collection and reporting skills.
    • Ability to show empathy.
    • Ability to work under pressure and as part of a team
    • Fluency in Hausa and one of the language of Northern parts of Nigeria (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    Protection Monitoring Assistant (Konduga)

    Purpose

    The Protection Monitoring Assistant is responsible for the monitoring of the protection context in the area, including the safety and dignity of individuals and respect of their basic rights and reporting of protection incidents, concerns and trends in the assigned area of operation. Additionally, the Protection Monitoring Assistant identifies individuals at risk through household level assessments and provides them with orientation on available services or refers those with specific protection concerns as required.

    Generic Duties:

    • Conduct protection monitoring activities at household and community level using a balanced combination of established quantitative and qualitative tools and follow SOPs and protocols of DRC Nigeria:
    • Ensure systematic and timely data collection using the standard household assessment of the PSNE and any other tools including questionnaires for P21, other questionnaires for different types of FGD/KIIs etc;
    • Identify key informants in the community to involve in regular protection monitoring activities through semi-structured or unstructured interviews (KIIs);
    • Facilitate Focus Group Discussions (FGDs) amongst community members on selected topics to better understand the causes and consequences of identified risks;
    • Monitor and report protection concerns and trends, new population displacements and movements in the areas of operation;
    • Report to the Protection Monitoring Team Leader / Protection Monitoring Officer any serious protection incident or immediate protection concern identified within target communities through a protection incident form and through the protection incident matrix used by DRC
    • Identify individual cases with protection concerns during household assessments for referral to internal services or specialized agencies and to flag them to officers for potential IPA= individual protection assistance
    • Verify collected information on protection risks as well as availability and access to services through direct observation of the area;
    • Support the Team Leader in the reporting of qualitative and quantitative data and information; ensure contribution to analyzing the PSNE dashboard for regular protection monitoring reports/alerts
    • Map main service providers in the area of intervention and identify and report gaps in the availability of services and quality of service provision;
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;
    • Support sensitization, information dissemination and awareness raising activities.

    Qualifications

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Sciences, Law is an asset);
    • Two years of relevant professional experience in the protection sector;
    • Previous working experience with IDPs, refugees and returnees;
    • Strong knowledge of international protection in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) and ability to read dashboards.
    • Respect and non-discriminatory attitude.
    • Good interpersonal and communication skills
    • Strong data collection and reporting skills.
    • Ability to show empathy.
    • Ability to work under pressure and as part of a team
    • Fluency in Hausa and one of the language of Northern parts of Nigeria (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    Protection Monitoring Assistant (Banki)

    Purpose

    The Protection Monitoring Assistant is responsible for the monitoring of the protection context in the area, including the safety and dignity of individuals and respect of their basic rights and reporting of protection incidents, concerns and trends in the assigned area of operation. Additionally, the Protection Monitoring Assistant identifies individuals at risk through household level assessments and provides them with orientation on available services or refers those with specific protection concerns as required.

    Generic Duties:

    • Conduct protection monitoring activities at household and community level using a balanced combination of established quantitative and qualitative tools and follow SOPs and protocols of DRC Nigeria:
    • Ensure systematic and timely data collection using the standard household assessment of the PSNE and any other tools including questionnaires for P21, other questionnaires for different types of FGD/KIIs etc;
    • Identify key informants in the community to involve in regular protection monitoring activities through semi-structured or unstructured interviews (KIIs);
    • Facilitate Focus Group Discussions (FGDs) amongst community members on selected topics to better understand the causes and consequences of identified risks;
    • Monitor and report protection concerns and trends, new population displacements and movements in the areas of operation;
    • Report to the Protection Monitoring Team Leader / Protection Monitoring Officer any serious protection incident or immediate protection concern identified within target communities through a protection incident form and through the protection incident matrix used by DRC
    • Identify individual cases with protection concerns during household assessments for referral to internal services or specialized agencies and to flag them to officers for potential IPA= individual protection assistance
    • Verify collected information on protection risks as well as availability and access to services through direct observation of the area;
    • Support the Team Leader in the reporting of qualitative and quantitative data and information; ensure contribution to analyzing the PSNE dashboard for regular protection monitoring reports/alerts
    • Map main service providers in the area of intervention and identify and report gaps in the availability of services and quality of service provision;
    • Carry out all tasks respecting key protection principles including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-to-know principles;
    • Support sensitization, information dissemination and awareness raising activities.

    Qualifications

    Person Specification:

    Education and professional experience:

    • University Degree in a related field (Social Sciences, Law is an asset);
    • Two years of relevant professional experience in the protection sector;
    • Previous working experience with IDPs, refugees and returnees;
    • Strong knowledge of international protection in the humanitarian context.

    Competencies: (Knowledge, Skills & Abilities)

    • Computer literacy (Word, Excel) and ability to read dashboards.
    • Respect and non-discriminatory attitude.
    • Good interpersonal and communication skills
    • Strong data collection and reporting skills.
    • Ability to show empathy.
    • Ability to work under pressure and as part of a team
    • Fluency in Hausa and one of the language of Northern parts of Nigeria (written and spoken)
    • Working knowledge in English (written and spoken)

    go to method of application »

    EMAP Assistant (Monguno)

    Purpose

    Overall purpose of the role: Within the scope of DRC’s Protection projects, the EMAP Assistant will be responsible for the supervision of the Protection activities and team on his/her axis of responsibility. The PRO is expected to travel Banki or Dikwa on a regular basis according to the work plan established by the EMAP/GBV Team Leader. Responsibilities include the management and direct supervision of the Protection assistants operating in his/her axis of responsibility, the supervision of the protection activities, the representation at local coordination meetings, as well as the liaison with key local stakeholders (partners, authorities etc.). The PRO is also responsible for drafting Protection Monitoring and activity reports (weekly, monthly, ad hoc) based on key finding and achievements.

    Duties and Responsibilities:

    Under the supervision of the EMAP/GBV Officer/Team Leader, the holder of this position shall perform the following duties:

    • Ensure the organization and the implementation of all protection activities at field level in accordance with the agreed Work plan (under the supervision of the EMAP/GBV Officers and EMAP/GBV Team Leader) and the international standards.
    • Ensure the management of the field protection incentive workers (team and work management)
    • Prepare necessary activity and protection reports (weekly, monthly, ad hoc)
    • Participate in conducting needs and programmatic assessments in targeted locations.
    • Identify and intervene on protection cases in the camps and host communities with technical support from their line manager.
    • Refer protection cases to partner agencies and solicit services for them.
    • Ensure all protection activities and cases are individually documented, filed and up to date in Kobo.
    • Engage with communities directly and create awareness on human rights, child protection, SGBV, and other protection-related topics.
    • Train community members, partner staff and other local authorities on protection topics
    • Identify protection trends and bring this to the attention of the line manager for action planning.
    • Carry out advocacy and sensitization activities at the field level.
    • Represent DRC protection in all partner discussions at the field level.
    • Participate in and actively recruit casual social workers are needed.
    • Conduct community meetings, FGDs, and other direct community activities as part of protection monitoring.
    • Document all protection activities on Kobo.
    • Carry out any delegated activities as assigned by DRC management at the field level including supervision of field bases.
    • Manage DRC protection assets assigned to the field of operation.
    • Liaise with security officers in DRC to always keep up to date on the security situation of the field base.
    • Support protection coordinator, the manager with itinerary planning for field visits including donor visits.
    • Provide detailed updates of activities within your designated field site.

    The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

    Qualifications

    • Bachelor's Degree in Law, Psychology, Social work, Social Sciences, Counselling, Education, Human Rights, Development Studies or relevant equivalent disciplines.
    • Two (2) years work experience in a humanitarian organization / with displacement affected populations or significant experience as a DRC Protection social or outreach worker
    • Knowledge of protection norms, principles, and activities.

    Desirable:

    • Excellent communication skills (oral and writing)
    • Professional fluency in English, Hausa, Kanuri is an added advantage.
    • Strong interpersonal, communication, and negotiation skills – self-motivated individuals, able to take initiative and propose solutions, resilient, positive, and able to work independently.
    • Good facilitation skills, experience in delivering training curricula, preferably focused on adult learning.

    Method of Application

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