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  • Posted: Aug 24, 2024
    Deadline: Not specified
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    Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. The company operates and fran...
    Read more about this company

     

    Guest Experience Expert

    POSITION SUMMARY

    • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.
    • Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
    • They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
    • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
    • Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
    • Doing all these things well (and other reasonable job duties as requested) is critical for
    • Guest Experience Experts – to get it right for our guests and our business each and every time.

    PREFERRED QUALIFICATIONS

    • Education:                               High school diploma or G.E.D. equivalent.
    • Related Work Experience:      No related work experience.
    • Supervisory Experience:         No supervisory experience.
    • License or Certification:          None

    go to method of application ยป

    F&B Cost Controller

    POSITION SUMMARY

    • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
    • Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
    • Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
    • Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
    • Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.
    • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises.
    • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.
    • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
    • Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
    • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    PREFERRED QUALIFICATIONS

    • Education: High school diploma or G.E.D. equivalent.
    • Related Work Experience: No related work experience.
    • Supervisory Experience: No supervisory experience.
    • License or Certification: None

    Method of Application

    Use the link(s) below to apply on company website.

     

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