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  • Posted: Jul 30, 2024
    Deadline: Aug 30, 2024
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    Venus Finance was founded with a vision to revolutionize financial systems and empower dreams by providing easy access to funds and creating risk-free, profitable investment opportunities. As a hub of financial solutions for Africa by Africans, Venus Finance is filling the financial gaps that have hindered people from achieving their career, business, academ...
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    Cleaner

    Responsibilities

    • Dusting and cleaning ceiling vents, surface areas, and counter surfaces
    • Performs general sweeping, scrubbing, mopping of hardwood, laminate, or tiled floors
    • Using vacuuming equipment; vacuums and cleans carpets, perform further treatments such as shampoo or stain-removal as needed
    • Disposing of trash from bins and containers
    • Polishing furniture and room accessories as needed
    • Scrubbing sinks, basins, and toilets in private and public bathrooms
    • Cleaning windows, glass surfaces, and mirrors
    • Maintaining and upkeep of all cleaning equipment, supplies, and products
    • Ensuring safe and sanitary storage and care of products
    • Keeping all public spaces neat and tidy
    • Reporting repairs and replacements needed when encountered on the job

    Qualifications

    • Ability to follow verbal directions
    • Ability to work well alone and with a partner or team
    • Reliable and punctual with dedicated professionalism to job and duties
    • Able to adapt to changing schedules or routines; excellent time management skills
    • Pays attention to detail when cleaning
    • Organized and able to follow a schedule
    • General knowledge of cleaning products, supplies, and techniques for cleaning
    • Able to work weekends, and occasional holidays.

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    Driver

    Job Summary

    • We are seeking a responsible and experienced driver to provide safe and efficient transportation services for Venus Finance.
    • The successful candidate will be responsible for transporting staff, and Items to various locations, ensuring timely and professional service at all times.

    Responsibilities

    • Safely transport employees, and Items to designated locations in a timely manner.
    • Maintain the cleanliness and upkeep of the company vehicle, ensuring it is always in good working condition.
    • Perform regular vehicle inspections and report any maintenance needs or issues to the appropriate personnel.
    • Plan routes and meet delivery schedules.
    • Assist with loading and unloading of items when necessary.
    • Maintain accurate records of travel time, destinations, and expenses.
    • Follow all traffic laws, regulations, and company policies.
    • Provide excellent customer service and represent Venus Finance in a professional manner at all times.
    • Perform additional duties as assigned by the supervisor or management.

    Qualifications

    • Valid driver’s license with a clean driving record.
    • Proven experience as a driver; experience in a corporate setting is preferred.
    • Knowledge of local and regional roadways and traffic patterns.
    • Ability to navigate using GPS and other navigation tools.
    • Excellent time management skills and ability to prioritize tasks.
    • Strong communication and interpersonal skills.
    • High level of professionalism and customer service orientation.
    • Ability to handle confidential information with discretion.
    • Basic mechanical knowledge is a plus.
    • High school diploma or equivalent.
    • 3 - 4 years work experience.

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    Housekeeper

    Job Summary

    • We are seeking a dedicated and reliable individual to join our household team as a Housekeeper/Nanny.
    • This position involves a combination of housekeeping duties and childcare responsibilities.
    • The ideal candidate will be organized, proactive, and capable of managing multiple tasks efficiently.

    Responsibilities
    Housekeeping:

    • Perform general cleaning tasks such as dusting, vacuuming, mopping, and tidying up.
    • Laundry duties including washing, folding, and ironing clothes.
    • Maintaining cleanliness and organization in all areas of the house.
    • Managing household inventory and restocking supplies as needed.
    • Cooking different native and if possible intercontinental dish

    Childcare:

    • Supervising and engaging with children in a safe and nurturing manner.
    • Meal preparation and feeding.
    • Helping with homework and educational activities.
    • Transporting children to and from school, appointments, and extracurricular activities.

    Requirements

    • Previous experience in housekeeping and/or childcare preferred.
    • Strong organizational skills and attention to detail.
    • Ability to prioritize tasks and manage time effectively.
    • Excellent communication and interpersonal skills.

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    Operations Manager

    Summary

    • The Operations Manager oversees the day-to-day operations to ensure the company runs efficiently and effectively.
    • This role involves strategic planning, process improvement, and managing operational risks.
    • The ideal candidate has significant experience in finance operations, excellent problem-solving skills, and the ability to manage multiple projects simultaneously.

    Key Responsibilities
    Operational Strategy and Planning:

    • Develop and implement operational strategies that align with the company’s goals and objectives.
    • Oversee the planning and execution of operational initiatives and projects.
    • Ensure compliance with industry regulations and standards.
    • Manage and optimise resources, including personnel, equipment, and materials.

    Process Improvement:

    • Identify and implement process improvements to enhance efficiency and effectiveness.
    • Monitor operational workflows and recommend changes for optimization.
    • Utilise technology and automation to streamline operations.

    Risk Management:

    • Identify operational risks and develop mitigation strategies.
    • Ensure robust internal controls and procedures are in place.
    • Conduct regular audits and assessments to ensure compliance and minimize risks.
    • Identify opportunities for cost reduction and process improvement initiatives.

    Team Management:

    • Lead and manage the operations team, providing guidance and support.
    • Conduct performance reviews and professional development for team members.
    • Foster a culture of continuous improvement and excellence.

    Financial Management:

    • Develop and manage operational budgets.
    • Monitor and control operational costs to ensure financial efficiency.
    • Prepare and present financial reports to senior management.
    • Monitor inventory levels and manage supply chain logistics to minimize disruptions.

    Stakeholder Engagement:

    • Collaborate with cross-functional teams (e.g., sales, finance, logistics) to align operations with overall business objectives.
    • Maintain relationships with external partners and vendors.
    • Communicate effectively with senior management and stakeholders regarding operational performance and issues.

    Qualifications

    • Bachelor’s degree in Finance, Business Administration, or related field.
    • Minimum of 4 years of experience in operations management preferably within the finance industry.
    • Strong understanding of financial operations and regulatory requirements.
    • Excellent leadership and project management skills.
    • Proficient in operational management software and tools.
    • Strong analytical and problem-solving abilities.
    • Excellent communication and interpersonal skills.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

    Other Requirements:

    • Flexibility to work outside regular business hours when required.

    go to method of application »

    Sales / Customer Services Experience Team Lead

    Summary

    • The Sales/Customer Experience Team Lead is responsible for driving sales performance and ensuring a superior customer experience within the finance industry.
    • This role requires a strategic thinker who can lead a team, implement effective sales strategies, and enhance customer satisfaction. The ideal candidate has extensive experience in the finance sector, excellent leadership skills, and a proven track record in sales and customer service.

    Key Responsibilities
    Team Leadership:

    • Lead, mentor, and motivate the sales and customer experience team to achieve targets and deliver outstanding service.
    • Conduct regular team meetings to review performance, provide feedback, and set goals.
    • Foster a positive and collaborative team environment.

    Sales Strategy and Execution:

    • Develop and implement sales strategies to achieve company targets.
    • Monitor sales metrics and analyse data to identify areas for improvement.
    • Collaborate with the marketing team to create effective sales campaigns and promotions.

    Customer Experience Management:

    • Ensure the delivery of a seamless and exceptional customer experience.
    • Address and resolve customer complaints and issues promptly and effectively.
    • Gather customer feedback to identify opportunities for service improvement.

    Training and Development:

    • Provide ongoing training and development opportunities for team members.
    • Keep the team updated on industry trends, product knowledge, and sales techniques.

    Performance Monitoring:

    • Set performance goals and objectives for the team.
    • Conduct performance reviews and implement action plans for underperforming team members.
    • Recognize and reward high performers.

    Reporting and Analysis:

    • Prepare regular reports on sales performance, customer satisfaction, and team activities.
    • Use data to inform decision-making and strategy adjustments.

    Qualifications

    • Bachelor’s Degree in Sales and Marketing, Business Administration, or related field.
    • Minimum of 3 years of experience in sales and customer experience roles within the finance industry.
    • Proven track record of achieving sales targets and improving customer satisfaction.
    • Strong leadership and team management skills.
    • Excellent communication and interpersonal skills.
    • Proficient in CRM software and Microsoft Office Suite.
    • Ability to analyze data and make data-driven decisions.
    • Strong organizational and time management skills.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

    Other Requirements:

    • Willingness to travel as needed for client meetings and industry events.
    • Flexibility to work outside regular business hours when required.

    Method of Application

    Interested and qualified candidates should send their CV to: careers@venusfinance.com.ng using the job title e.g "Cleaner" as the subject of the mail.

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