Latest Jobs at Project Growth

Key Responsibilities:

• Client Management & Creative Scoping: Handle client accounts, scope their needs and requirements, and support in delivering creative and branding services to ensure alignment with their business objectives.
• Proposal, Quotes & Order Writing: Put together pricing proposals/quotes for clients based on service scope.
• Creative Problem Solving: Develop creative ideas and solutions to address client business challenges and enhance brand positioning.
• Collaboration: Work collaboratively with internal teams to ensure projects are delivered on time and to client expectations.
• Client-Facing Role: Serve as a point of contact for clients, ensuring satisfaction and managing all aspects of client services.
• Brand Success: Drive brand success by elevating brand identity and positioning through strategic guidance and innovative branding solutions.
• Data Entry Skills: Accurate and efficient data entry capabilities, with attention to detail and the ability to handle large volumes of information.
• CRM Management: Proficiency in CRM platforms with experience in managing customer data, tracking projects and updating costs and contact

What Success Looks Like:

• Client Satisfaction: Achieve high levels of client satisfaction through effective communication and successful project delivery.
• Effective Proposal Writing: Translate brand needs into effective and clear pricing proposals
• Creative Solutions: Successfully develop and implement creative ideas that solve client business challenges and enhance brand value.
• Timely Delivery: Ensure all projects are completed on time and meet or exceed client expectations

Qualifications:

• Experience: Proven experience in a client-facing role, with a strong background in creative branding and design.
• Design Skills: Proficiency in Canva is preferred with a keen eye for branding and visual aesthetics
• Communication Skills: Excellent verbal and written communication skills, with the ability to write proposals and build rapport with clients.
• Organizational Skills: Highly organized and capable of managing multiple projects and deadlines efficiently.
• Creative Mindset: Self-motivated, creative, and independent, with a passion for branding and innovation.
• Remote Work Proficiency: Capable of working effectively in a remote setting, with strong collaboration skills.

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Key Responsibilities:

• Partner Management: Support restaurant and F&B merchant partners in the management of their programs, providing exceptional support and guidance.
• Lifecycle Support: Assist partners throughout their lifecycle after handoff from the Sales team, ensuring smooth transitions and continued success.
• Service Delivery: Support Senior Partner Managers in delivering tailored, effective levels of service to partners, addressing their unique needs and challenges.
• Customer Support: Utilize FreshDesk to respond to end customer inquiries, providing timely and excellent customer service
• Project Coordination: Manage multiple projects simultaneously, ensuring all deliverables are met on time and within scope.
• Problem Solving: Quickly identify and solve problems, demonstrating the ability to pivot with ease in a fast-paced, small-team environment.
• Tool Utilization: Leverage internal tooling and platforms such as Squarespace, Airtable, and customer support platforms like FreshDesk

What Success Looks Like:

• Seamless Support for Partners and Members:
• Strong Partner Relationships: Develop and maintain strong relationships with partners, evidenced by high satisfaction and partner retention rates.
• Efficient Project Management: Effectively manage multiple projects, ensuring timely and successful execution.

Qualifications:

• Experience: 2+ years of experience in account management, customer success, or an equivalent role. Previous experience in the food and beverage (F&B) or hospitality industry is a plus but not required.
• Attention to Detail: Exceptional attention to detail with the ability to manage numerous projects and customers simultaneously.
• Self-Motivation: Competitive and diligent self-starter with a desire to learn, grow, and excel in a fast-paced environment
• Industry Passion: Passion for the restaurant and hospitality industry is a must
• Technical Skills: Knowledge of tools and platforms such as Squarespace, Airtable, or FreshDesk is a plus.
• Problem Solving: Ability to solve problems quickly and pivot with ease.
• Remote Work Proficiency: Capable of working effectively in a remote setting, with strong collaboration skills.

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Key Responsibilities:

• Media Campaign Management: Manage and optimize media campaigns on Meta and Google, including local service ads. Experience with TikTok and LinkedIn ads is advantageous.
• Algorithm Understanding: Utilize in-depth knowledge of pixel settings and Meta ads algorithms to maximize campaign effectiveness.
• Strategic Support: Collaborate with the marketing team to develop strategies aimed at increasing conversions and reducing churn.
• Market Experience: Leverage prior experience in the U.S. market (preferably in the health & wellness industry) to tailor campaigns to the target audience effectively.
• Independence and Initiative: Drive campaign success, demonstrating self-motivation and proactivity.
• Communication: Maintain clear and effective communication with team members and clients to ensure alignment and achieve desired outcomes.

What Success Looks Like:

• Optimized Campaign Performance: Successfully manage and optimize media campaigns, leading to increased conversions and reduced churn.
• Meta Ads Expertise: Demonstrate a deep understanding of algorithms and Meta ads, resulting in enhanced campaign performance.
• Strategic Contribution: Provide valuable strategic insights that contribute to overall marketing goals and objectives.

Qualifications:

• Experience: 2+ years of experience in media buying and campaign management, with a focus on Meta and Google ads.
• Experience with TikTok and LinkedIn ads is a plus.
• Industry Knowledge: Previous experience in the health and wellness industry is highly preferred.
• Market Expertise: Prior experience in the U.S. market is a must.
• Communication Skills: Excellent verbal and written communication skills.
• Independence: Ability to work independently and demonstrate self-motivation.

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Key Responsibilities:
Client Management:

• Serve as the primary point of contact for clients, ensuring clear, consistent communication and maintaining strong, positive relationships.
• Facilitate kickoff meetings, regular check-ins, and fact-finding sessions to understand and align with client expectations.
• Manage client expectations throughout the project lifecycle, ensuring alignment and satisfaction.

Project Management:

• Oversee the full project lifecycle, from initiation to delivery, ensuring projects are completed on time, within budget, and to the client’s satisfaction.
• Track project deadlines, manage timelines, and coordinate resources to ensure timely delivery of all project components.
• Ensure that project milestones are met while maintaining a high level of client engagement and satisfaction.

Account Management:

• Manage client relationships, track billable hours, and ensure transparency and alignment with client goals and expectations.
• Handle client inquiries and resolve any issues or concerns promptly, maintaining a high level of professionalism.

Adaptability:

• Thrive in a fast-moving and dynamic environment, adapting quickly to changing project needs and client demands.
• Demonstrate flexibility in managing multiple projects and priorities simultaneously.

Professional Communication:

• Utilize exceptional communication skills to deliver updates, presentations, and reports to clients and internal teams.
• Ensure that all client-facing communication is polished, professional, and aligned with the company’s standards.

What Success Looks Like:

• Strong Client Relationships: Maintain and strengthen client relationships, ensuring high levels of satisfaction and repeat business.
• Timely Project Delivery: Consistently meet project deadlines, delivering high-quality work that meets or exceeds client expectations.
• Professionalism: Exhibit a polished, client-focused approach in all interactions, enhancing the company’s reputation and client trust.

Required Skills and Qualifications:

• 4-5 years of proven experience in project management and client services, with a focus on client-facing roles.
• High level of emotional intelligence, polished communication skills, and experience in managing client relationships.
• Demonstrated ability to manage projects from kickoff to delivery, including facilitating meetings, tracking billable hours, and ensuring deadlines are met.
• Comfortable working in fast-moving and dynamic environments, handling multiple projects with ease.

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• The ideal candidate will possess a creative flair for designing assets and editing video reels, alongside a strategic mindset to align with our digital marketing objectives. If you have a passion for travel, a knack for social media, and the skills to craft compelling content, join us in making vacation dreams come true.

Key Responsibilities:

• Social Media Strategy: Develop and implement effective social media strategies tailored to each property, aimed at increasing visibility and organic bookings. Collaborate closely with the Head of Digital to ensure alignment with overarching content pillars and marketing goals.
• Content Creation: Design basic visual assets using Canva and edit engaging video reels that showcase the unique features of our vacation properties. Your content should tell a story, highlight the experience of staying at our properties, and resonate with our target audience.
• Community Engagement: Actively manage our social media profiles, engaging with followers, responding to inquiries, and building a community of travel enthusiasts. Your efforts will foster a positive brand image and encourage direct bookings.
• Performance Analysis: Monitor social media performance using analytics tools to measure the effectiveness of your strategies. Use insights to refine tactics, optimize content, and achieve better engagement and conversion rates.
• Market Trends: Stay updated with the latest social media trends, tools, and best practices in the travel and hospitality industry. Apply innovative ideas to keep our content fresh and appealing.

What Success Looks Like:

• Increased Engagement: Achieving significant growth in engagement metrics, including likes, shares, comments, and direct messages, across all social media platforms.
• Higher Booking Rates: Contributing to an increase in organic booking rates for each vacation property through strategic content and effective social media management.
• Strong Online Community: Building and maintaining a vibrant online community that actively interacts with our brand and expresses interest in our vacation properties.

Qualifications:

• Experience: 3+ years of social media management experience, preferably in the travel, hospitality, or real estate sectors. A portfolio demonstrating your ability to design assets and edit video content is required.
• Skills: Proficiency in social media platforms (Instagram, Facebook, Twitter, TikTok), Canva, video editing software, and analytics tools. Strong understanding of social media trends and digital marketing strategies.
• Creativity and Innovation: Exceptional creativity in content creation, with a keen eye for design and storytelling. Ability to produce compelling visuals and video content that captures the essence of luxury vacation experiences.
• Communication: Excellent written and verbal communication skills, with the ability to engage effectively with an online audience and collaborate with team members.
• Organizational Skills: Strong planning and organizational skills, with the capacity to manage multiple properties' social media accounts simultaneously and meet deadlines.

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Key Responsibilities:

• Agency and Contractor Management: Oversee and manage external marketing agencies and contractors, ensuring all deliverables meet brand standards and business objectives.
• Ad Review and Optimization: Regularly review ad performance across all platforms, providing insights into what is working and what isn’t. Recommend adjustments and optimizations to improve campaign effectiveness and ROI.
• Lifecycle Email and SMS Marketing: Implement lifecycle email and SMS marketing strategies to nurture leads, upsell existing customers, and enhance customer retention.
• D2C Platform Scaling: Leverage prior experience in scaling direct-to-consumer platforms to drive growth and customer acquisition.
• Shopify Management: Utilize Shopify experience to optimize the e-commerce platform, improving user experience and conversion rates.
• Creative Strategy and Branding: Collaborate with creative teams to develop innovative ideas for brand positioning and marketing campaigns. Ensure all marketing efforts reflect the brand's voice and identity.
• Copywriting: Apply copywriting skills to craft compelling messages that align with the brand’s voice and objectives.
• Agility and Adaptability: Operate in a scrappy and agile manner, quickly adapting to changes and coming up with creative solutions to challenges.
• Performance/KPI Tracking: Establish and monitor key performance indicators to assess the effectiveness of marketing strategies and initiatives.

What Success Looks Like:

• Effective Agency Management: Successfully manage external partners to ensure cohesive and effective marketing efforts that drive growth.
• Platform Growth: Demonstrate significant growth in the direct-to-consumer platform, evidenced by increased traffic, conversions, and customer retention.
• Successful Lifecycle Campaigns: Launch and manage lifecycle email and SMS campaigns that lead to improved customer engagement and higher lifetime value.
• Innovative Branding: Introduce creative branding strategies that enhance the brand’s market presence and resonate with the target audience.

Required Skills and Qualifications:

• Experience: 5+ years of experience in B2C marketing, with a strong focus on scaling direct-to-consumer platforms.
• Technical Skills: Proficiency in Shopify and lifecycle email/SMS marketing platforms.
• Creative Skills: Strong creative insight, with experience in branding and copywriting.
• Communication Skills: Excellent verbal and written communication skills in English.
• References: Ability to provide professional references demonstrating success in similar roles.
• Time Zone: Availability to work in the EST timezone.