Jobs at Medecins Sans Frontieres (MSF) - Swistzerland

Scope of Responsibilities and Accountabilities

• Executing the stock management activities (receipt, storage, and issuance to projects or other departments of medical supplies, food items, spare parts, tools, equipment and/ or other logistics materials), according to the line manager’s instructions and MSF standards and protocols, in order to ensure the overall functioning of MSF activities.
• Supervising materials and goods orders and dispatch in order to ensure its rational use.
• Receiving orders and deliveries, identifying and reporting potential discrepancies against cargo manifest or others. Stores materials in accordance with the system in force in order to ensure continuous availability.
• Updating and/or creating stock cards for all stock items immediately after reception of goods. Checking the received cold boxes and controlling the cold chain-monitoring card.
• Storing materials in accordance with the system in force in order to ensure continuous availability ensuring that all items are well organized and correctly stored, well protected, fully identified, and easily accessible (cleanliness, security, access, etc.).
• Monitoring the store temperature and ensuring Cold Chain items are stored at an adequate temperature. Keeping a special control of “sensitive” goods: numbers of lots, expiry dates, packaging and special storage conditions.
• Preparing orders on time before sending goods, and packs (according to transport means) weighing and labeling freight with corresponding shipping number, destination, number of shipping units, waybill number, weight, and mode of transport in accordance with the line manager’s instructions.
• In conjunction with the line manager, performing physical stock counts in accordance with the frequency previously defined. Following up stock levels with regards to alarm thresholds, stock out, and expiry dates.
• Controlling warehouse limited access to authorized personnel and ensuring doors and other exits are secured. Immediately informing the line manager of any problems arising in the course of the work, particularly with regard to damage, loss, attempted break-ins, or theft in the warehouse
• Assisting the line manager with the preparation of the stock reports.

MSF Section / Context-Specific Accountabilities

• In charge of stock card updates and archiving of all movement documents.
• Physical verification of the incoming cargos and ensuring expiries are fully checked before integrated to stock.
• Ensuring the compliance of the First Expiry First Out (FEFO) model during the picking of the orders.
• Efficient use of the resources closely works with the daily workers and provides direction.

Minimum Requirements

Education:

• Essential Diploma
• Desirable relevant degrees or certificates related to Warehouse or Supply chain Management

Experience:

• 1 - 10 years work experience.
• Previous experience as a storekeeper or warehousing desirable
• MSF or INGO experience is an asset

Languages:

• English and the Local Language are essential

Knowledge:

• Essential basic mathematics and use of measuring equipment
• Desirable computer literacy (word, excel)
• Desirable ability to do basic repairs

Competencies:

• Results and Quality Orientation
• Teamwork and Cooperation
• Behavioral Flexibility
• Commitment to MSF Principles
• Service Orientation
• Stress Management

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Main Objective and Responsibility of the Position

• We are looking to fill two (2) Health Promoter IEC officer positions in our Sokoto Noma & Emergency Response Project.
• Implement Health Promotion/IEC (Information, Education, and Communication) activities with patients and local population to raise their knowledge and skills on relevant medical topics.

Accountabilities

• Inform patients and communities about MSF and the services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, churches, community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviors observations), and report problems, success, and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met strengths and constraints.
• Establish and maintain contacts with social partners, including other NGO’s, and governmental health services that can provide answers to social problems.
• Keep education and communication areas clean, tidy, and professional materials available.
• Participate in creation of any material needed for the activities of information, education and communication.

MSF Section / Context-Specific Accountabilities

• Design, develop, and adapt IEC materials on SGBV prevention, response, and available services, ensuring they are culturally sensitive and appropriate for the target audience.
• Collaborate with health promotion teams, medical staff, and community leaders to validate IEC materials
• Conduct outreach activities, including community meetings, focus group discussions, and awareness campaigns, to educate the community on SGBV issues.
• Mobilize community leaders, women’s groups, youth, and other stakeholders to participate in SGBV prevention and response activities.
• Organize and facilitate training sessions for community members, health workers, and other stakeholders on SGBV prevention, response, and referral mechanisms.
• Strengthen the capacity of local partners and community-based organizations in SGBV IEC activities.
• Monitor and evaluate the effectiveness of SGBV IEC activities, collecting data and feedback to inform program improvements.
• Prepare and submit regular reports on SGBV IEC activities, outcomes, and challenges to the Health Promotion and Community Engagement Supervisor.
• Work closely with the Health Promotion and Community Engagement (HPCE) team to integrate SGBV IEC activities into broader health promotion strategies.
• Coordinate with medical teams, protection officers, and other relevant stakeholders to ensure a comprehensive approach to SGBV prevention and response.
• Advocate for the rights and needs of SGBV survivors within the community, promoting access to services and support.
• Participate in meetings and forums to represent the project’s SGBV IEC activities and share best practices.
• Maintain accurate records of all IEC activities, training sessions, and community engagement efforts.
• Document success stories, lessons learned, and best practices to contribute to the project’s knowledge base.
• Flexibility in undertaking assigned tasks, due to the changing nature of MSF operations

Requirements (Qualifications / Experience / Knowledge) 
To apply for this role applicants MUST meet the following criteria:
Education:

• Diploma in Social Science, Social Communication, Nursing Science, Community Health Extension work

Experience:

• 2 years experience in SGBV programming, health promotion, or community engagement, preferably in a humanitarian or development context.
• Experience in developing and implementing IEC strategies and materials.

Languages:

• Mission language is essential. Local language is highly desirable.

Knowledge:

• Essential computer literacy (word, excel).

Competencies:

• Flexibility, Commitment to MSF principles, Teamwork and result oriented.

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The main objective and responsibility of the position

• The Sexual Violence Progam Supervisor is responsible for the comprehensive development, implementation, management, monitoring and evaluation of Sexual Violence (SV) strategies and care for survivors of Sexual Violence in the MSF project according to MSF values, standards and procedures and the MSF guidelines creating access to and providing care for survivors of sexual violence.

Accountabilities

• Being responsible for assessing the community's perception of sexual violence, the perceived needs of survivors of sexual violence and reasons survivors do not seek health care
• In collaboration with the international staff responsible for SV program, develop, monitor and evaluate strategies for MSF’s SV approach in the project based on MSF’s overall strategy and procedures for SV.
• Being responsible for training, support and follow up of the outreach team for SV awareness raising and community engagement to develop and improve awareness-raising activities and community dialogue, discussion and messaging, materials and methods regarding the medical and psychological consequences of SV, availability of medical and psychosocial care and the importance of timely access after sexual violence
• Being responsible for identifying and engaging with the key target groups of trusted, respected community members and support services for outreach activities together with the outreach team
• Being responsible for the set-up of care pathways and facilities for SV activities in line with MSF SV guidelines and MSF standards and procedures
• Being responsible for the application of the 5 steps of implementation with the main objective to create timely access to quality and comprehensive medical and psychosocial care to survivors of sexual violence and intimate partner violence (IPV).
• Ensure information on the available support services for survivors of SV is gathered, a referral pathway is in place and that referrals are monitored and evaluated
• Participate in SV sub-cluster meetings and maintain contacts and communicate and coordinate with the different formal and informal support services
• Ensure relevant data is captured using the SV data tool, stored, with ensured confidentiality, and analysed.
• Identify training needs, organize and coordinate training, coaching and supervision about SV for MSF health care providers and other MSF staff members, including community outreach teams and other staff, based on the findings of learning needs assessments, knowledge, attitude and practices questionnaires and observation

MSF Section/Context-Specific Accountabilities

• Make sure SGBV activities are well implemented in the ITFC and Noma facility
• Facilitate referrals of survivors to further services where applicable.
• Plan and conduct staff and community assessment regarding SGBV awareness.
• Ensure follow up of survivors.
• Plan and organize sensitizations and trainings for HCWs and HPs in different project location.
• Collaborate with the HPO to plan and organize community awareness strategy.
• Identifying and conducting sensitizations for community helpers to foster community awareness campaigns and survivor referrals.
• Mobilizing and presiding over the SV committee meetings.
• Supervise data collection activities, ensuring all the cover sheet and data collection tools are up to date and update the SV activity manager. Ensure data confidentiality.
• Take the lead on the Monthly medical report at the end of the EPI month and share with the SV manager.
• Participate in the project meetings, this includes medical meeting and other departmental meeting
• Ensure a good team collaboration with the MoH team.
• Assess the incentives sheets for the MoH incentivized staff selected for the program
• Supervision and management of Midwife working in the ITFC and SRH Noma
• Organizing and overseeing staff, medical supplies and other materials for survivor care.
• Identify areas of improvement and gaps and plan for mitigation
• Ensure appropriate documentation, storage and dissemination of SV survivor data.
• Ensure data confidentiality.

Requirements
Education:

• Midwifery, nursing, ccounselling, social work, psychology or other similar degree/diploma essential

Experience:

• Experience with NGO desirable.
• Experience working with survivors of gender-based violence or sexual violence or raising awareness and engaging communities about gender-based violence or sexual violence desirable.
• Experience working in gender-based violence, protection or child protection desirable.
• Experience providing community awareness, information, education and communication activities or health promotion desirable.
• Experience coaching, mentoring, supervision, training and capacity building desirable

Languages:

• Mission language essential. Local language is highly desirable.

Knowledge:

• Essential computer literacy (word, excel).

Competencies:

• Flexibility, Commitment to MSF principles, Teamwork and result oriented.

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Main Objective and Responsibilities of the position

• Provide obstetrical care to pregnant women and their babies, doing follow up before, during and after delivery, according to MSF obstetrical and reproductive health protocols, universal hygienic and newborn caring standards and under supervision of a specialist doctor, in order to ensure their health conditions and avoid post-delivery complications.

Accountabilities

• Ensuring the implementation and continuity of antenatal and postnatal care, family planning, obstetrical care (BEmONC 1 and CEmONC 2), neonatal and comprehensive abortion care, management of victims of sexual violence, reproductive tract infections and Fistula care in accordance with MSF Reproductive Core Package of Activities and reinforce the implementation of standardised protocols.
• Where PMTCT is implemented, ensuring implementation of the PMTCT protocol in the ANC/delivery and PNC consultations (pre counselling, test and post counselling
• Collaborating with the medical doctor and /or nurse in the management of Sexual Violence cases
• Assessing the feasibility for referral of pregnant women form the TBAs to the OPD/MCH for medical evaluation and/or complicated deliveries.
• Ensuring hygiene and sterilization criteria (including universal precautions) are met according to MSF specifications.
• Performing cleaning and minor maintenance for biomedical equipment used. Following the user manual and protocols and alert supervisor in case of malfunctioning.
• Guaranteeing a regular and ongoing supply of drugs and equipment required for maternity activities (including monitoring/consumption control/ordering of orders.
• Properly following up all newborn babies from delivery until discharge, informing mothers and relatives about importance of breast feeding, vaccination and possible complications resulting from harmful traditional practices.
• Ensuring patients’ right to privacy and confidentiality is respected
• Supervising that administrative procedures of admissions and hospitalizations comply with MSF protocols , as well as verify patients are properly informed and receive the documents required (birth certificate, vaccination card, etc.
• Participating in the organisation of the ward in collaboration with other midwifes and the maternity ward supervisor. Ensure transfer of relevant information to the next shift team (specially identifying risk cases)
• According to MSF protocols in force, conduct normal deliveries independently Manage obstetric emergencies; identify cases needing referral and send them in time, clean up the newborn, executing and registering first neo-natal medical acts (cutting and cleaning the umbilical cord, vaccination, etc.), detecting possible anomalies/infections of the newborn and reporting them to the doctor, in order to ensure successful interventions, Supervises the use of drugs, facilities and obstetric material, in order to ensure, in accordance with number of patients and prescriptions, a rational use as well as pharmacy stock levels are permanently updated, kept under appropriate conditions and above minimum safety point. 1 BEmONC = basic emergency obstetric and neonatal care = Administration of antibiotics, oxytocics, anticonvulsants, manual removal of the placenta, removal of retained products following abortion, assisted vaginal delivery, preferably with vacuum extractor and newborn care including neonatal resuscitation. 2 CEmONC = comprehensive obstetric and neonatal care = the full package of BEmONC Plus; surgery (caesarean section, hysterectomy, laparatomy), safe blood transfusion and care to sick and low birth weight newborns.

MSF Section / Context - Specific Accountabilities

• To offer survivors of SV/IPV, including medication according to MSF protocols and guidelines and complete all relevant documentation.
• Respect survivor-centered principles of: informed consent, respect, dignity, privacy, confidentiality and non-discrimination.
• Offer routinely safe identification in ITFC, Noma SRH room, ATFC/PHC site as per job aid provided.
• Collaborate with SV supervisor for management of complicated cases and survivors who need admission in maternity.
• To offer contraception counselling based on MSF protocols and respect patient centered care.
• To offer counselling and options for women and girls on unwanted pregnancy.
• Participate data collection activities, ensuring all the cover sheet and data collection tools are up to date and update the SV supervisor Ensure patient’s data confidentiality..
• Participate in the project meetings, this includes medical meeting and other departmental meeting
• Ensure a good team collaboration with the MoH team.
• Flexibility in undertaking assigned tasks, due to the changing nature of MSF operations.

Qualifications
To apply for this role applicants must meet the following criteria:

• Education: Essential Midwifery qualification or specialization. Desired Bachelor in Midwifery
• Experience: 2 years experience as Midwife
• Languages: Mission language essential. Local language is highly desirable.
• Knowledge: Essential computer literacy (word, excel).
• Competencies: Flexibility, Commitment to MSF principles, Teamwork and result oriented.