HR Manager (Medical Equipment) at Ascentech Services Limited

Responsibilities

• Analyze data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or business opportunities
• Lead, manage, and execute organization design efforts and help to create and execute a talent management strategy across business lines and help to lead change management projects
• Ensure the organizational structure for the business is deployed efficiently and effectively to optimize the startup organization
• Oversee execution of office and hub renovation
• Identify the critical roles and develop meaningful and diverse succession plans
• Identify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement.
• Develop recommendations for organizational design and effectiveness to support scale
• Work with supervisor and leadership to set up the office and hubs and ensure a standard operating procedure of high quality and person-centered focus
• Proactively support and help drive the required startup operational structures so that mDoc is functioning optimally from a regulatory and financial perspective.
• Actively analyze business analytics to advise organizational priorities and decision-making pertaining to staffing, business development, and revenue growth
• Oversee development of the strategic expansion of core operational functions including service provider selection e.g. office/hub wifi, cleaning and negotiation
• Leverage in-house tools to facilitate KPI and performance management processes among team
• Oversee the process of staff and consultant expenses in line with the office policies
• Facilitate weekly staff meetings (and work with operations associates) on other meetings for hub and digital. Leverage Jira for meeting notes, owner assignments and timelines.
• Oversee refinement and implementation of HR policies, procedures, and guidelines. These will include topics such as health and safety, data protection, security, and onboarding, and Help to research and develop these where nonexistent
• Work to ensure that the program staff and consultants adhere to these policies, procedures and guidelines and surface any challenges or barriers
• Help to develop recognition and rewards for staff
• Oversee new hire onboarding
• Support the cultivation of the culture of lean and continuous improvement within the team, engaging them to be an active part of the company’s evolution
• General activities as required by the management team.

Clinical Operations:

• Work with the supervisor to ensure that all staff are updated and trained on the protocols and SOPs and meeting assessments
• Work with the Clinical team to ensure clinical, behavioral, digital, quality training and mentoring programs are optimally developed and delivered.
• Track progress and ongoing fidelity monitoring of the implementation and rollout of new processes and workflows with the care team
• Build, edit, document, and codify workflows for our internal knowledge management platform
• Actively develop, implement, monitor, and evaluate community-based screening and hub workshop activities in partnership with staff.
• Additional job functions and general activities as required by the management team

Requirements

• Bachelor’s Degree in Operations, HR, Management, Business, or a related field.
• Professional qualification or master’s degree will be added advantage.
• 3-5 years of experience in an HR or operations role.
• Experience with technology tools for HR, Operations or Project Management.
• A problem-solving way of thinking. We are looking for you to come with the ability to solve problems.
• Experience and understanding of health and healthcare.