Learning & Development Officer at Ama-Zuma Group

Job Description

• The Learning and Development Officer is responsible for designing, implementing, and evaluating training and development programs to enhance the skills and performance of employees within the organization.
• This role plays a crucial part in ensuring the organization's workforce remains competitive and aligned with its strategic objectives.

Responsibilities

• Conduct regular needs assessments to identify skill gaps and training requirements within the organization.
• Develop and deliver comprehensive training programs, including sensitizations and workshops, tailored to employees' specific needs.
• Facilitate and deliver in-person and virtual training sessions effectively, using various instructional methods and techniques to engage learners.
• Coordinate external trainers or third-party programs when necessary.
• Facilitate onboarding, sensitization, and on-the-job training sessions.
• Measure the effectiveness of training programs through pre- and post-training assessments, surveys, and performance metrics.
• Support managers in performance management activities, including coaching, mentoring, and succession planning.
• Identify and develop high-potential employees through mentoring, coaching, and career development programs.
• Foster a culture of continuous learning by promoting knowledge sharing and collaboration among employees.
• Ensure compliance with relevant industry regulations and standards through targeted training programs.
• Collaborate with department heads and HR to identify employee training needs and skill gaps.
• Conduct surveys, interviews, and focus groups to gather data for training requirements.
• Design training materials and manuals tailored to various employee groups.
• Create a training schedule that meets the needs of the business and its employees.
• Develop an annual training plan based on identified needs and organizational priorities.
• Submit the training plan for management approval and make adjustments as necessary.
• Manage the training budget, ensuring cost-effective use of resources while meeting training goals.
• Prepare reports on training activities and outcomes for management review.
• Recommend and implement improvements to training programs as needed.
• Stay current with industry trends, training technologies, and professional development resources.
• Continuously develop knowledge and expertise in instructional design and adult learning principles.
• Maintain training records and documentation.