Sales Associate at Pastel Africa

Role summary:

• As a Sales Associate, you will support the sales team in reaching targets and driving revenue growth.
• You’ll engage with potential clients, understand their needs, and present our SaaS solutions effectively.
• If you have excellent communication skills, a customer-focused attitude, and a passion for technology, we want to hear from you!

Role Deliverables:

Sales Support:

• Assist the sales team in identifying and qualifying leads.
• Conduct market research to find potential clients and opportunities.
• Schedule and coordinate meetings, presentations, and follow-up activities.

Customer Engagement:

• Engage with potential clients to understand their needs and requirements.
• Present and demonstrate our SaaS solutions to prospective customers.
• Provide detailed information about product features and benefits.

Relationship Management:

• Build and maintain strong relationships with clients and prospects.
• Respond to customer inquiries and provide timely and accurate information.
• Follow up with clients to ensure their needs are met and address any concerns.

Sales Operations:

• Update and maintain the customer relationship management (CRM) system with accurate and up-to-date information.
• Prepare sales reports and presentations for internal and external stakeholders.
• Assist in preparing sales proposals, contracts, and agreements.

Collaboration:

• Work closely with the team to align sales strategy and activities.
• Collaborate with the product development team to stay informed about new features and updates.
• Provide feedback from customers to help improve our products and services.

What we are looking for:

Education:

• Bachelor’s degree.

Experience:

• Minimum of 1-2 years of experience in a sales or customer service role, preferably in the SaaS or technology sector.

Skills:

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Ability to understand and explain technical concepts.
• Proficiency in using CRM software and other sales tools.
• Detail-oriented with strong organizational and time management skills.

Personal Attributes:

• Highly motivated and results-driven.
• Customer-focused with a commitment to providing exceptional service.
• Adaptable and able to thrive in a fast-paced environment.
• Team player with a collaborative mindset.