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Job Description

• We are currently looking for a Human Resource Officer For a marine procurement logistics company in Lagos, Nigeria.
• The HR Generalist will be responsible for creating, updating, and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities.

Job Responsibilities

• Creating a recruitment plan and calendar according to operation and sales projections
• Generating official internal documents such as offer letters, appointment letters, salary slips, and warning letters
• Creating onboarding plans and educating newly hired employees on HR policies, internal procedures, and regulations
• Maintaining physical and digital files for employees and their documents, benefits, and attendance records
• Creating employee engagement plans, getting necessary budget approval, and initiating activities
• Collaborating with outside vendors, upper management, and employees to maintain CSR standards conscripted by authorities
• Evaluating employee performance and appraising their pay scale accordingly
• Taking appropriate disciplinary action against employees who violate rules and regulations and addressing employee grievances.

Qualifications & Skills

• 7 - 10 years of progressive Human Resources position, with a substantial portion of it in a manufacturing operation.
• Payroll processing experience
• Experience in providing value added HR coaching, guidance, thought leadership, and HR business partnership in a fast-paced manufacturing environment.
• Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or SHRM certification is preferred but not required.
• Strong knowledge of state and federal employment laws and practices.
• Technically sound in Human Resources fundamentals and best practices and their application in manufacturing operations.
• Broad knowledge of safety, training and development, employee relations, performance management, and organizational planning.
• Working knowledge of benefits and compensation programs.
• Strong knowledge and working experience with Human Resources Information Systems.
• Proficient in Microsoft Office Suite programs.

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Job Summary

• The Field Engineer will be responsible for raising & coordinating for release & approval of purchase orders & material requests, ensuring sign off of job completion certificate (JCC) from client within 24 Hours of link delivery

Job Responsibilities
Survey & Installations:

• Must have a previous background in communication/telecommunications as an aerial rigger and be familiar with climbing.
• Hold relevant climbing certificates including - Advanced Climbing, Rooftop Access & Rescue, Tower Rescue, RF Hazard Safety Awareness, etc.
• Must be fully prepared to work at heights of up to 100 meters (328 feet).
• Ability to climb and work safely at heights.
• Previous background in using specific harnesses and fall-arrest systems.
• The ability to meet basic medical and fitness requirements (medically required).
• Comply with health, safety, and environmental procedures at all times.
• It is envisaged that the successful candidate will have a technical engineering background preferably within a similar role.
• Working individually or within a two-man team will carry out the Installation of Radios and Antenna Systems for Microwave as well as installation of Fiber optic and Data Cable installation tasks on steel lattice, guyed, masts, towers, rooftops, and building antenna / aerial systems.
• Carry out suitable and sufficient risk assessments in line with company procedures before work being undertaken.
• Assist in the testing of antenna systems for fault finding and subsequent rectification.
• Conduct visual inspections of antenna Mounts, aerials, co-axial cables, fixings, feeder cables and anchor points.
• Carry out cable repairs including splicing and termination.
• Perform installation of antennas, mounts, cable ladders, cable, etc.

Reports & Procedures:

• Assist the Team Leader in the preparation and input of site reports and photographs into the company database.
• Flexibility towards working hours as you may be required to occasionally work away from home.
• General tower safety knowledge and ability to utilize 100% tie-off techniques at all times.
• Willing to work outdoors and be exposed to all types of weather (extreme hot and cold)
• Raising & Coordinating for release & approval of Purchase Orders & Material Requests
• Ensuring the Sign of the Job Completion Certificate (JCC) from the Client within 24 Hours of link delivery
• Submission of Link Budget, Checklists & JCC to Team Leader
• Timely and accurate completion of all reports as required by the Team Leader.
• Comply with company Occupational Health & Safety requirements
• Tool Familiarity, Weatherproofing, Earthling Skills, Familiarity with PPE KIT, Basic MS Office Skills (Excel, Word, PPT, Outlook)

Qualifications & Skills

• Expert Knowledge of Telecom Technologies:
• Extensive knowledge of computer hardware systems.
• Familiarity with Radios and Microwave.
• Knowledge of LAN and Wi-Fi networks.
• Ability to manage multiple sites
• Good communication skills.
• Ability to troubleshoot link issues
• Knowledge of database and networking security systems.

Soft Skills & Characteristics:

• Passion to serve customers
• Innovative
• Strong Planning & Organizational skills
• Excellent Time Management & Stress Management skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with financial accounts
• Strong math and critical reasoning skills
• Vendor Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication.

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Job Summary

• The Business Development Executive will be responsible for Identifying, qualifying, and securing business opportunities to meet and exceed Annual Business Plan Targets.

Job Responsibilities

• Identifying, qualifying, and securing business opportunities to meet and exceed Annual Business Plan Targets.
• Extensive mapping of the region assigned to identify potential clients for
• Internet Leased Line and other products & services being offered by the organization.
• Comprehensive mapping of Potential & Existing Accounts and creating a rapport with C-Level Executives
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database (Salesforce, CRM, Excel, etc.) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Maintaining a healthy pipeline/funnel of all sales administration using CRM software
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans
• Coordination with Support Teams and ensuring the customers issues is resolved efficiently and effectively
• Ensuring Collections of receivables is achieved as per the set targets

Qualifications & Skills

• BSc. in Business Management or equivalent degree
• NYSC Certified
• B2B experience, Minimum of 2 - 4 years of experience in a Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

Fair Knowledge of Telecom Technologies:

• Internet Bandwidth & Leased Circuits
• Smart Solutions & Internet of Things (IoT)
• Internet Broadband

Soft Skills & Characteristics:

• Excellent communication skills – Oral & Written
• Excellent interpersonal skills and ability to build rapport with customers
• Active listening and problem-solving skills
• Time Management skills
• Critical thinking skills
• Ability to identify potential leads
• Ability to communicate with managers, directors, VPs, CxOs
• Sales negotiation skills
• Ability to create strong positioning of Organization, Management and self
• Working knowledge of CRM like Salesforce, HubSpot, etc
• Knowledge of sales management, marketing, strategic management, and business planning
• Ability to do continuous follow ups with multiple collaborators
• Self-motivated and detail-oriented
• Prior experience working with the Telecommunication Business Development Department
• Integrity & Honesty
• Team Player
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Excellent in MS Office

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Job Summary

• The NOC Engineer will be responsible for maintaining the organization’s network infrastructure.
• Your role will be crucial in ensuring the continuous availability and optimal performance of the network.
• Strong technical skills, attention to detail, and the ability to work under pressure are essential for success in this role.

Job Responsibilities
Network Monitoring and Maintenance:

• Effectively monitoring the organization’s network infrastructure
• Ensuring network availability, performance, and reliability.
• Proactive monitoring, identifying, and resolving network issues
• Conducting routine maintenance tasks, and implementing preventive measures.

Ticket Management and Troubleshooting:

• Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA.
• Accurately diagnosing problems
• Coordinating with relevant teams for resolution
• Documenting ticket details and resolutions.

Network Performance Optimization:

• Optimizing network performance by analyzing network metrics
• Identifying bottlenecks or areas for improvement, and implementing necessary changes or optimizations.
• Optimizing network configurations, capacity planning, and implementing performance enhancement measures.

Documentation and Reporting:

• Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions
• Maintaining network diagrams
• Documenting standard operating procedures
• Generating reports on network performance
• Ensuring compliance with documentation standards.

Collaboration and Teamwork:

• Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and customers
• Clear and timely communication of network-related information
• Providing technical support and guidance, and fostering positive working relationships.

Education and Experience

• Certifications such as CCNA, CCNP, or equivalent are preferred
• Bachelor’s degree in computer science, information technology, or a related field.
• Proven experience as a NOC Engineer or in a similar network operations role.
• Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP, etc.
• Proficiency in network monitoring tools and technologies, such as SNMP monitoring systems, packet analyzers, etc.
• Familiarity with network equipment, including routers, switches, firewalls, load balancers, etc.
• Understanding of network security principles and best practices.
• Ability to analyze and interpret network traffic and logs to diagnose issues.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.

Skills & Knowledge:

• Skills: Possesses expertise in networking technologies, network monitoring and troubleshooting, incident management, network equipment, and network security, and excels in communication and collaboration.
• Knowledge: ISP technologies, internet protocols, traffic engineering, data center operations, SLAs, documentation and reporting, as well as industry standards and best practices.

Salary
Open to Negotiation.