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  • Posted: Aug 19, 2024
    Deadline: Not specified
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    The Radix brand is backed by over two decades of professional expertise and experience, indepth knowledge of the Nigerian economic environment, solid pedigree and well capitalised with equity funds in excess of the statutory minimum set by the Securities and Exchange Commission for Issuing Houses/Underwriters.
    Read more about this company

     

    Regional Business Development Manager

    Responsibilities

    • Encouraging new and existing clients by creating and improving proposals.
    • Leading the charge on market research plans to identify new opportunities promotion and growth
    • Mobilise deposits through the sales of wide range ofProduct Offerings such as Commercial Papers, Bonds, Bond Fund, Money Market Fund,Nominated Funds and OtherInvestment products.
    • Advises clients on the best investment opportunities and strategies for their lifestyle.
    • Delivers presentations on client portfolios and recent market trends.
    • Working with the management to implement marketing strategies and new opportunities
    • Ensuring that the company meets revenue targets.
    • Training and mentoring to other members of the team.
    • Developing and pitching ideas for potential investors.
    • Organize and attend marketing activities or events to raise brand awareness
    • Plan advertising and promotional campaigns for products or services on a variety of media (social, print etc.)
    • Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence
    • See all ventures through to completion and evaluate their success using various metrics
    • Prepare content for the publication of marketing material and oversee distribution
    • Analyzing current and past financial data and providing strategies to cut costs and increase revenue.

    Minimum Education / Experience Required

    • First Degree in any of the disciplines such as (Economics / Marketing / Banking & Finance / Business Administration). A post graduate degree will be an added an advantage.
    • A minimum of 8 years banking experience in a Relationship Management role.
    • Strong grasp of Excel demonstrated by ability to build, monitor, review and update complex and analyses.
    • Ability to evolve appropriate business strategy and operations, processes and key drivers to drive profitability and ROI.
    • Ability to demonstrate high degree of numerical, verbal and analytical competence.
    • Excellent interpersonal and communication skills demonstrated with a mastery in written communication and presentations.
    • Ability to multi task and work closely with individuals from a broad variety of backgrounds.
    • Personable team player, with the ability to gain confidence and trust of colleagues.

    go to method of application ยป

    Customer Service Representative

    Responsibilities

    • Manage large amounts of incoming phone calls
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Keep records of customer interactions, process customer accounts, and file documents
    • Follow communication procedures, guidelines, and policies
    • Take the extra mile to engage customers
    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Contribute to team effort by accomplishing related results as needed
    • Ensure customer satisfaction and provide professional customer support.
    • Act as the company's Janitor.

    Qualifications and Experience Required

    • OND / B.Sc. in any of the disciplines such as (Marketing, Business Administration).
    • 3 years of Relationship Management experience.
    • Strong grasp of Microsoft Office (Excel, Word etc.)
    • Excellent interpersonal and communication skills demonstrated with mastery in written communication and presentations;
    • Ability to multi-task and work closely with individuals from a broad variety of backgrounds

    Method of Application

    Interested and qualified candidates should send their CV to: recruitment@radixng.com using the job ref e,g RBD 2024-ASABA as the subject of the mail.

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