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  • Posted: Sep 20, 2024
    Deadline: Not specified
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    We take pride in creating opportunities for corporates and individuals in Nigeria’s Real Estate Sector. We are a Real Estate investment company with development projects across the Real Estate spectrum. We operate within the commercial, retail and residential property segments and provide real estate advisory services. Our success is built on our asset...
    Read more about this company

     

    Senior Sales Associate

    Key Responsibilities:

    • Develop and implement sales strategies to meet or exceed individual and team sales targets.
    • Identify new business opportunities and generate leads through networking, attending industry events, and building partnerships.
    • Proactively seek out potential clients through various marketing and outreach efforts.
    • Build and maintain strong relationships with clients to foster repeat business and referrals.
    • Ensure the highest standards of customer service and client satisfaction throughout the sales process.
    • Provide tailored property solutions and expert advice to clients based on their needs and preferences.
    • Work closely with the internal team to streamline the sales process and enhance customer experience.
    • Analyze sales data and adjust strategies as needed to optimize results.
    • Lead and participate in cross-functional initiatives aimed at improving company-wide sales strategies and customer relations.
    • Provide regular sales reports and updates to management on performance and client feedback.

    Qualifications:

    • Bachelor’s degree in Business, Marketing, or related field preferred.
    • Minimum of 10 years of experience in real estate sales or a related field, with proven success in closing high-value deals.
    • Strong leadership and team management skills.
    • Excellent communication, negotiation, and interpersonal skills.
    • Ability to work in a fast-paced, target-driven environment.

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    Head, Client Relationship Management

    Job description

    • The Head of Client Relationship Management (CRM) will be responsible for developing and overseeing the company's CRM strategy, ensuring its successful implementation, and optimizing the customer journey at all touchpoints.
    • The successful candidate will drive customer engagement, retention, and satisfaction, leveraging data and analytics to design tailored experiences for customers, ultimately contributing to the business's growth and long-term success.

    Key Responsibilities:

    • Develop and execute CRM strategies focused on enhancing customer retention, loyalty, and lifetime value.
    • Lead and coordinate all areas of CRMcommunication delivery, client profiling, post, and pre-delivery analysis and insightsto improve the customer experience.
    • Collaborate with internal team sales, engineers, and senior management to align CRM initiatives with business objectives.
    • Optimize the customer journey across all touchpoints and channels (online, in-person, mobile).
    • Track and report on key performance indicators (KPIs) related to retention, engagement, satisfaction, and campaign effectiveness.
    • Implement systems to gather and analyze customer feedback for continuous improvement of the CRM strategy.
    • Leverage customer data to create personalized communications, offers, and experiences based on preferences and behavior.

    Qualifications:

    • At least a bachelor’s degree in Marketing, Business Administration, or related field.
    • Minimum of 7-10 years of experience in CRM management, with at least 3 years in a leadership role.
    • Proven track record of developing and executing successful CRM strategies.
    • Excellent analytical skills with the ability to interpret complex customer data and derive actionable insights.
    • Experience managing CRM campaigns across multiple channels (email, SMS, social media, etc.).
    • Exceptional leadership and team management skills.
    • Strong communication and collaboration skills, with the ability to work across multiple departments.
    • Familiarity with customer journey mapping and experience in improving customer experiences at all touchpoints.

    go to method of application »

    Head, Human Resources

    Job description

    • The Head of Human Resources is responsible for developing and implementing HR strategies that align with the company’s business goals.
    • This role involves leading all HR functions including recruitment, talent management, employee relations, performance management, and organizational development.
    • As a key member of the leadership team, the Head of HR plays a pivotal role in shaping company culture, enhancing employee engagement, and fostering a high-performance environment at LandWey.

    Key Responsibilities:

    • Collaborate with the CEO in driving organizational vision, operational strategy, and hiring needs.
    • Design and implement business strategies, plans and procedures; and maintain control of diverse business operations.
    • Develop and execute HR strategies that support the company’s overall objectives and promote a positive company culture.
    • Act as a trusted advisor to the executive leadership team on all HR-related matters, including workforce planning, organizational design, and change management.
    • Oversee all HR initiatives, systems and tactics, supervise the work of HR team and provide guidance, ensuring alignment with best practices and business goals.
    • Ensure effective recruiting, onboarding, professional development, performance management, and retention; and resolve all employee concerns.
    • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
    • Drive the implementation of a comprehensive performance management system to ensure continuous feedback, development, and recognition of employees.
    • Lead organizational development initiatives that drive business growth, improve employee performance, and enhance organizational effectiveness.
    • Foster a positive and inclusive work environment that encourages open communication, collaboration, and employee well-being.
    • Develop employee engagement initiatives to increase job satisfaction, motivation, and retention.
    • Develop and monitor adherence to internal policies, legal standards; ensuring consistency across all departments and resolving litigation risks
    • Monitor HR metrics and performance, providing reports and insights to senior management for continuous improvement.

    Requirements:

    • Bachelor’s degree in Human Resources, Business Administration, or a related field (MBA is an added advantage).
    • Minimum of 10 years of HR experience, with at least 5 years in a senior HR leadership role.
    • Understanding of business functions such as HR, Finance, Communications, Operations, Strategies, Marketing etc.
    • Demonstrable competency in strategic planning and business development.
    • Aptitude in decision-making, problem-solving, and leadership abilities
    • Exceptional business acumen, creativity and innovative thinking.
    • Excellent interpersonal, public speaking, and verbal and written communications skills
    • Problem-solving and decision-making skills
    • High level of integrity and dependability

    Method of Application

    Interested and qualified candidates should forward their CVs to recruitment@landweyinvestment.com using job title as the email subject

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